Letter · Personal Injury & Compensation
Letter declining to act, with a warning that time limits may be running
Short letter saying the firm will not act, why in the terms the lawyer has approved, and which time limits may still be running on the facts given. It warns the person to see another lawyer quickly, and it is not a full investigation.
- Kind
- Letter. A letter or email you adapt and send.
- Where it applies
- Victoria, Queensland, New South Wales
- AI use
- Yellow You and the tool draft together, with you directing. You check every statement you rely on.
- Law stated as at
- 23 October 2026
- Status
- Maintained. Checked on 23 October 2026 against the 10 authorities it cites, for Victoria, Queensland and New South Wales.
- Version
- 1
- Source
- Written for this library
When to use it
Use when the firm has decided not to act and the enquiry involves an injury. Send it promptly. Do not use it to give a long opinion on prospects. If the firm is acting, use the limitation advice letter instead.
Used for these tasks
- Triage a new injury enquiry against scheme eligibility
- Calculate limitation and pre-action notice deadlines from the injury facts
Each task page says how far AI may help with the task and what the lawyer must review.
How AI may be used
The tool may assemble the decline letter from the reason and the clocks the lawyer has selected, and the lawyer checks both before the letter is sent.
AI may
- Insert the lawyer's short reason for declining
- Keep only the time-limit sentences the lawyer has marked as possibly relevant
- List the documents to be returned
AI must not
- Must not add a prospects opinion the lawyer has not approved
- Must not say a claim is out of time
- Must not omit a time-limit warning where the intake shows an injury
The lawyer checks
- The reason for declining is accurate and does not disclose another client's confidential information (ASCR r 9)
- Every time limit in the letter matches the current section, and inapplicable states are deleted
- The letter is sent promptly, and original documents are returned
Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.
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The summary, the law it rests on and the AI-use guidance above stay public. Privacy.
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All precedents for Personal Injury & Compensation · Tasks and AI use in this area