Form · Personal Injury & Compensation

Work injury claim (ReturnToWorkSA online): completion guide

Link to the ReturnToWorkSA page for reporting an injury or making a claim. The opened page describes an online claim through the employer or the claims agent. It does not give a paper form number.

Kind
Form. A form to complete, or a guide to completing an official one.
Where it applies
South Australia
AI use
Yellow You and the tool draft together, with you directing. You check every statement you rely on.
Law stated as at
22 October 2026
Status
Maintained. Checked on 22 October 2026 against the official form at rtwsa.com and the 2 authorities it cites, for South Australia.
Version
1
Source
Link to the official form. Licence: © ReturnToWorkSA. Link only: use the current online claim path on the ReturnToWorkSA page; do not copy or adapt it.

Where this comes from

The official form is published by rtwsa.com; this page is a completion guide. Last checked on 2026-10-22.

When to use it

Use when a work injury claim is being started in South Australia through ReturnToWorkSA, by the employer online or, if the employer cannot, by the worker calling the claims agent. Do not treat an unopened PDF as the current form. The lawyer checks whether the employer is a self-insured employer.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

AI may check a draft against the current form and list gaps. The lawyer writes the injury account and checks every form that will be signed or lodged.

AI may

  • Check the draft against the current official form and list blank fields and missing attachments named on the page
  • Flag when a death claim, a dispute form or a medical certificate is being used as the worker's claim form
  • List the lodgement path stated on the page that was opened

AI must not

  • Must not draft the injury narrative or any words that would be signed or lodged
  • Must not decide whether the injury is compensable or calculate an entitlement
  • Must not sign, lodge or serve the form

The lawyer checks

  • The current form is the one the scheme page prescribes for this kind of claim
  • The injury account, dates and earnings match the instructions and the medical certificate
  • Any time limit, excess or insurer step is checked against the current scheme rules
  • The current South Australian generative-AI guideline is checked before any tool is used on the draft.

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Official form

Open the official form. Always use the current version from the issuer. Licence: © ReturnToWorkSA. Link only: use the current online claim path on the ReturnToWorkSA page; do not copy or adapt it..

Read the full text

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