Letter · Personal Injury & Compensation
Letter engaging an interpreter
Letter asking an interpreting agency for a NAATI-credentialed interpreter for a personal injury conference, and recording the credential if a specialist legal interpreter is not available.
- Kind
- Letter. A letter or email you adapt and send.
- Where it applies
- Victoria, Queensland, New South Wales
- AI use
- Yellow You and the tool draft together, with you directing. You check every statement you rely on.
- Law stated as at
- 23 October 2026
- Status
- Maintained. Checked on 23 October 2026 against the 3 authorities it cites, for Victoria, Queensland and New South Wales.
- Version
- 1
- Source
- Written for this library
When to use it
Use when a client, or a person enquiring for them, needs an interpreter for a first interview or a later conference. Do not use a family member as the interpreter unless no credentialed interpreter can be found, and record why.
Used for these tasks
Each task page says how far AI may help with the task and what the lawyer must review.
How AI may be used
The tool may fill the language, date and mode the lawyer has chosen, and it must not book a relative as the interpreter or invent a NAATI number.
AI may
- Ask for a Certified Specialist Legal Interpreter, and name the fallback credential the lawyer has accepted
- Give the agency a short subject line only, such as a personal injury conference
- Record the credential type, number and expiry when the agency replies
AI must not
- Must not describe a friend or relative as a NAATI-credentialed interpreter
- Must not put the client's diagnosis, wage records or claim number in the booking
- Must not treat translation of a long document as part of an interpreting booking
- Must not invent a credential number or an expiry date
The lawyer checks
- The credential is current. NAATI says a credential expires after three years unless the holder recertifies
- The language and dialect are the ones the client asked for
- A family member is used only if no credentialed interpreter can be found, and the file records the Proctor's warning about deficiencies
- The brief to the agency stays inside conduct rule 9. A Queensland solicitor checks the local conduct rule
- Auslan or a Deaf interpreter is booked when that is what the client needs. Those credentials are on the NAATI page
Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.
Read the full text
The full text is available after you log in. It is free. When you log in you can:
- read the whole precedent, with its drafting notes beside it;
- copy it, or download it as a Word file or Markdown;
- add it to your firm’s knowledge base, so colleagues can find it;
- let the AI tools you connect read it from that knowledge base.
The summary, the law it rests on and the AI-use guidance above stay public. Privacy.
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