Form · Personal Injury & Compensation

TAC online claim lodgement: what to gather and when the claim is lodged

Guide to the Transport Accident Commission's online claim form: the 12-month lodgement period, the documents the form asks for, and the rule that a saved draft is kept for 10 days.

Kind: Form. A form to complete, or a guide to completing an official one.
Where it applies: Victoria
AI use: Yellow You and the tool draft together, with you directing. You check every statement you rely on.
Law stated as at: 23 October 2026
Status: Maintained. Checked on 23 October 2026 against the official form at tac.vic.gov.au and the 2 authorities it cites, for Victoria.
Version: 1
Source: Link to the official form. Licence: © State of Victoria. Link only: download the current form from the official page each time; do not copy or adapt it.

Where this comes from

The official form is published by tac.vic.gov.au; this page is a completion guide. Last checked on 2026-10-23.

When to use it

Use when a person injured in a Victorian transport accident is ready to lodge a no-fault claim with the TAC. The claimant completes the official form. For a death, use the funeral and dependency benefits form.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

The tool may list the documents the TAC page asks for and diary the 12-month date from the accident date the lawyer confirms; the claimant completes the official form and the lawyer checks every answer.

AI may

List the accident, injury, police and income items the TAC lodgement page says to gather, against what is already on the file
Diary 12 months from the accident date the lawyer has confirmed, and the 10-day life of a saved draft
Index treating letters, discharge summaries and certificates of capacity already held, without describing the injuries

AI must not

Must not write the claimant's answers into the online form or describe the accident or the injuries
Must not decide that reasonable grounds for a late claim exist
Must not put medical records into a tool that is not approved for health information
Must not submit the form

The lawyer checks

Accident date taken from a document, and the 12-month date diarised
Police report number, or the public-transport incident number and the date it was reported
Written injury details from a treating practitioner or hospital, not photographs
Email confirmation of submission saved to the file
Health information stays in a firm-controlled tool. Check ASCR r 9, APP 11, and whether any disclosure would be a notifiable breach under the Privacy Act 1988 (Cth).

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Official form

Open the official form. Always use the current version from the issuer. Licence: © State of Victoria. Link only: download the current form from the official page each time; do not copy or adapt it..

Read the full text

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read the whole precedent, with its drafting notes beside it;
copy it, or download it as a Word file or Markdown;
add it to your firm’s knowledge base, so colleagues can find it;
let the AI tools you connect read it from that knowledge base.

The summary, the law it rests on and the AI-use guidance above stay public. Privacy.

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