Form · Personal Injury & Compensation

Injury intake questionnaire

Questions for the first contact with an injured person: who is enquiring, age and capacity, how the injury happened, which schemes might apply, treatment and work, and the documents to keep. The person signs that the answers are true, and it is not a statutory declaration.

Kind: Form. A form to complete, or a guide to completing an official one.
Where it applies: Victoria, Queensland, New South Wales
AI use: Yellow You and the tool draft together, with you directing. You check every statement you rely on.
Law stated as at: 23 October 2026
Status: Maintained. Checked on 23 October 2026 against the 3 authorities it cites, for Victoria, Queensland and New South Wales.
Version: 1
Source: Written for this library

When to use it

Use at the first contact, before a retainer is signed, to decide whether the firm can act and which clocks to diary. Do not use it as a notice of claim, a witness statement or an affidavit. If a later scheme form has a statutory declaration, the client completes that part.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

The tool may turn the enquiry notes into a completed questionnaire for the client to read and correct, and the lawyer checks every answer before the file is opened.

AI may

Arrange the caller's words under the questions, leaving a blank where the caller did not answer
List dates, treating names and employers exactly as the caller gave them
Flag a possible work, transport, public-place, treatment or product setting so the lawyer can diary the right notice

AI must not

Must not invent a date, a witness, a diagnosis or an employer
Must not write a statutory declaration, an affidavit or a witness statement from these answers
Must not put health, wage or Centrelink information into a tool outside the firm's approved environment

The lawyer checks

The client has read the answers, corrected them, and signed only the acknowledgement, not a statutory declaration
Age, a substitute decision-maker and an interpreter are recorded before anyone is asked to sign
Health information stays in the firm's approved system (ASCR r 9; APP 11). A loss that is likely to cause serious harm is assessed under the Notifiable Data Breaches scheme

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

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All precedents for Personal Injury & Compensation · Tasks and AI use in this area