Letter · Victims of Crime Support & Compensation
Letter asking a practitioner for records or a report for a victims application
A letter asking a doctor, dentist or counsellor for existing records, or a short factual letter, to support a victims assistance application. It does not complete a certificate and it is not the health-records request used in a treatment claim.
- Kind
- Letter. A letter or email you adapt and send.
- Where it applies
- Victoria, Queensland, New South Wales
- AI use
- Yellow You and the tool draft together, with you directing. You check every statement you rely on.
- Law stated as at
- 23 October 2026
- Status
- Maintained. Checked on 23 October 2026 against the 6 authorities it cites, for Victoria, Queensland and New South Wales.
- Version
- 1
- Source
- Written for this library
When to use it
Use when a victims application needs medical, dental or counselling records or a short report. Do not use it as the health-records access request for a damages claim, and do not use it to draft a statutory declaration or to complete the New South Wales Certificate of injury.
Used for these tasks
- Index the police, medical and counselling records for a victims' application
- Prepare the application to a state victims support scheme
Each task page says how far AI may help with the task and what the lawyer must review.
How AI may be used
The lawyer and the tool draft the request from the instructions and the authority, and the lawyer checks that only this client's records are sought before it is sent.
AI may
- Ask for existing records of the injury, or for a short letter limited to what the records say
- Name the incident date and the practitioner the client has identified
- Leave the certificate and the Queensland clinical report for the practitioner to complete if the client asks
AI must not
- Must not draft a statutory declaration or a description of symptoms that is not in the instructions
- Must not complete or sign the New South Wales Certificate of injury
- Must not complete Queensland's comprehensive clinical report
- Must not ask for another person's records
The lawyer checks
- The authority covers this practitioner and this incident
- A new report is requested only if the client has agreed to the cost, because Victims Services says it will not pay for a new report
- Records that arrive stay in the firm's approved tool
- Draft only in the firm's approved tool. In Victoria and New South Wales, do not disclose confidential client information without authority under Australian Solicitors' Conduct Rules r 9.2.1. A Queensland solicitor checks the local conduct rules.
- If client information leaves the approved environment, check APP 11 and whether there is an eligible data breach under the Privacy Act notifiable data breach scheme.
Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.
Read the full text
The full text is available after you log in. It is free. When you log in you can:
- read the whole precedent, with its drafting notes beside it;
- copy it, or download it as a Word file or Markdown;
- add it to your firm’s knowledge base, so colleagues can find it;
- let the AI tools you connect read it from that knowledge base.
The summary, the law it rests on and the AI-use guidance above stay public. Privacy.
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All precedents for Victims of Crime Support & Compensation · Tasks and AI use in this area