Request an internal review of a New South Wales victims support decision
MaintainedLast reviewed
Key facts
- Human involvement
- YellowClose supervision
- How AI is used
- From the notice, list the decision, the day after notification, the date 90 days after that day, and the documents the lawyer marks. Do not write the grounds.
- What the lawyer must review
- Decide whether the 90-day internal review is open and what part is reviewed
- Put every document to be considered inside the 90 days
- For a recognition payment, diary 28 days for any NCAT appeal after the review
Rules that apply
The document starts from the task name. Change it if this piece of work is different.
The work product
Forum. NSW Victims Services, internal review
Produce. An internal review timetable and a form shell, with the grounds left for the lawyer.
Have ready. Decision notice and the date of notification; Documents the client wants considered; Whether the decision is about a recognition payment.
Example of the limit. Illustrative example: Notification of a recognition-payment decision was on 1 June. The timetable records 90 days from 2 June for the internal review, and a separate 28-day NCAT date that is filled in only if the review decision is notified. The grounds are blank.
Stop and hand it back when
- The date of notification is unknown.
- Documents arrive after the 90 days and no extension is instructed.
Sources for this task were checked on 2026-10-23.
Who does what
| Role | What they do |
|---|---|
| Assistance | From the notice, list the decision, the day after notification, the date 90 days after that day, and the documents the lawyer marks. Do not write the grounds. |
| Lawyer | Set the scope, supervise the work closely, verify every part relied on, resolve omissions and exceptions, and approve the exact output. |
Checklist
- Count 90 days from the day after the client was notified. The page requires supporting documents inside that period.
- Record that Victims Services starts the review when the client confirms the material is complete or when the 90 days end, whichever is first, and notifies the outcome within 42 days of that start.
- Use the published internal review form. Do not write the grounds in the tool.
- If the dispute is a recognition payment and the internal review is adverse, diary 28 days from notification of that review decision for an NCAT appeal. Do not use that 28-day period for other support.
Forms and precedents for this task
| Form or precedent | Kind | AI use | Summary |
|---|---|---|---|
| FAS internal review and variation: where to apply | Form | AI use Yellow | Guide to the Financial Assistance Scheme portal paths for an internal review, a variation after a final decision, and a variation of a transitioned VOCAT award. |
Signed-in accounts can read the full text of each one. All precedents.
Sources
- NSW Government: request an internal review of a victims support decision · 2026-10-23
- NSW Government: Victims Support Scheme · 2026-10-23
The page limits the NCAT step it describes to a recognition-payment internal review. Do not promise a tribunal appeal for counselling or financial assistance from this page alone.
The page refers to the Victims Support Act 2013. Confirm the section in the Victims Rights and Support Act 2013 before citing one.