Plan
Public claim only
BigHand dictation, speech recognition and workflow for law firms. Speech recognition is now part of BigHand Workflow.
Ask: Which modules (dictation, SR, workflow, AI extras)?
Legal-specific · Transcription and meetings · Medium confidence
BigHand Dictation and Speech Recognition
BigHand · BigHand dictation, speech recognition and Workflow for law firms. Confirm cloud versus on-prem and whether any generative layer is enabled.
Legal dictation and workflow platform with advertised speech recognition. Australian firm logos appear on the AU product page. Security, training and hosting details were not on that marketing page.
Opens a private software assessment of BigHand Dictation and Speech Recognition for one task, with this profile’s questions to hand.
TranscriptionDocument automation
| Deployment | SaaS, On-premises |
|---|---|
| Hosting regions | Unknown |
| Australian region | Unknown |
| Assurance | GDPR: the vendor's own page states "consent to BigHand processing your data to contact you and send relevant information, in line with GDPR, the Data Protection Act 2018, and our [Privacy Policy](https://www.bighand.com" (https://www.bighand.com/en-us/lp/digital-dictation-for-legal/, checked 2026-10-10)., HIPAA: the vendor's own page states "https://assets.vanta.com/static/soc2_badge-BN4BrBoS.webp) SOC 2 Type 2 UK Cyber Essentials GDPR HIPAA ## Resources [View all](https://trust.bighand.com/resources) ### Certificate" (https://trust.bighand.com/, checked 2026-10-10)., ISO 27001: the vendor's own page states "ndcms.bighand.com/media/wuzayst2/21972-312_soc_noncpa.png)](https://trust.bighand.com/) [](https://t" (https://www.bighand.com/en-au/our-solutions/dictation-and-speech-recognition/, checked 2026-10-10). |
| Training on customer content | Unknown |
| Pricing summary | No public price. |
| Australian presence | Yes — AU product page shows those firm logos. Treat as vendor marketing until confirmed in writing. |
Product and intended use
Define the configuration, people, information and tasks being assessed.
Deployment
Public claim only
Desktop/mobile/tablet recording into a managed workflow. Hosting model (cloud vs on-prem) not specified on the marketing page.
Ask: Cloud vs on-prem for our tenant?
Features
Public claim only
Digital dictation, 99% accuracy claim, due dates, priority, auto-transcribe.
Ask: Is generative AI in scope or only SR?
Australia
Public claim only
AU site; named AU firm logos include Clayton Utz, Minter Ellison, Hall & Wilcox.
Ask: Confirm AU hosting and those firms as current customers.
Adoption and implementation
Record the practical work needed to introduce and maintain the software.
Pricing
Not confirmed
No public price. Unverified, not applied (2026-10-10): pricing claim Not at the office so I'd have to double-check these figures, but I believe BigHand Now was around $50/month per user. It's pricey. (https://www.reddit.com/r/legaltech/comments/1etyh5f/bighand_pricing/). not the vendor's domain.
Ask: Quote?
Integration
Public claim only
Desktop, mobile, tablet; workflow routing to typists.
Ask: DMS/PMS integration?
Support
Not confirmed
Not specified.
Ask: AU support hours?
Quality and human effort
Compare complete work at the required quality, including checking and correction.
Quality
Public claim only
99% accuracy marketed; not independently verified here.
Ask: Accuracy on our authors' audio?
Task fit
Not confirmed
Fit for internal dictation workflow. Transcripts of privileged dictation still need access control.
Ask: Who can play back files?
Data, controls and requirements
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
clientAuthority
Not confirmed
Internal lawyer-to-secretary workflow, not client-facing.
Ask: Any client recording?
modelProvider
Not confirmed
Speech engine not named.
Ask: Name SR/AI vendor.
subprocessors
Not confirmed
Not listed.
Ask: List?
trainingUse
Not confirmed
Not stated on the marketing page.
Ask: Does SR train on our audio?
feedbackUse
Not confirmed
Not specified.
Ask: Corrections used to train?
retention
Not confirmed
Workflow files persist until managed.
Ask: Audio/file retention?
deletion
Not confirmed
Not specified.
Ask: Delete audio on matter close?
humanAccess
Public claim only
Typists in the workflow hear the audio by design. Vendor staff access unknown.
Ask: Vendor staff access?
accessControl
Public claim only
Configurable workflows, priority, tracking. SSO not stated.
Ask: SSO and matter-level ACLs?
encryption
Not confirmed
Not specified.
Ask: Encryption in transit/at rest?
assurance
Public claim only
Not on the marketing page. GDPR: the vendor's own page states "consent to BigHand processing your data to contact you and send relevant information, in line with GDPR, the Data Protection Act 2018, and our [Privacy Policy](https://www.bighand.com" (https://www.bighand.com/en-us/lp/digital-dictation-for-legal/, checked 2026-10-10). HIPAA: the vendor's own page states "https://assets.vanta.com/static/soc2_badge-BN4BrBoS.webp) SOC 2 Type 2 UK Cyber Essentials GDPR HIPAA ## Resources [View all](https://trust.bighand.com/resources) ### Certificate" (https://trust.bighand.com/, checked 2026-10-10). ISO 27001: the vendor's own page states "ndcms.bighand.com/media/wuzayst2/21972-312_soc_noncpa.png)](https://trust.bighand.com/) [](https://t" (https://www.bighand.com/en-au/our-solutions/dictation-and-speech-recognition/, checked 2026-10-10). SOC 2: the vendor's own page states "### BigHand Secures SOC 2 Type 2 Accreditation, Underscoring Commitment to Data Security and Client Trust" (https://www.bighand.com/en-us/resources/news/bighand-secures-soc-2-type-2-accreditation/, checked 2026-10-10).
Ask: SOC/ISO?
contract
Not confirmed
Not inspected.
Ask: DPA, cap, AU law?
transfers
Not confirmed
AU customers pictured; hosting location still unknown.
Ask: APP 8?
incidents
Not confirmed
Not specified.
Ask: Notice timeline?
changes
Not confirmed
SR moved into Workflow.
Ask: Notice of engine change?
exit
Not confirmed
Not specified.
Ask: Export audio/transcripts?
connectors
Not confirmed
Workflow system.
Ask: DMS connectors?
webSearch
Not confirmed
Dictation product.
Ask: No web component?
actionControl
Not confirmed
Files route to staff.
Ask: Who can forward a dictation?
humanReview
Not confirmed
Typist/lawyer review is the product.
Ask: Quality check log?
Sources
Official pages reviewed for this profile, last reviewed 2026-10-10.
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