Build the Centrelink or DVA decision, debt and review-deadline register
Key facts
- Human involvement
- GreenLawyer review
- How AI is used
- From the Centrelink or DVA letters the lawyer uploads, extract each decision, the provision named, the amount of any debt, the date of notice, and the review deadlines that apply to it: the 13-week arrears point, any 90-day or 28-day limit, the second-review deadline, or the VRB 12-month and 3-month dates.
- What the lawyer must review
- The lawyer confirms each date against the letter and when it was received, decides which limit applies to the decision type, and diarises it.
- Written for / version
- US
Open a jurisdiction version of this task to see which instruments apply: US
Who does what
| Role | What they do |
|---|---|
| Assistance | From the Centrelink or DVA letters the lawyer uploads, extract each decision, the provision named, the amount of any debt, the date of notice, and the review deadlines that apply to it: the 13-week arrears point, any 90-day or 28-day limit, the second-review deadline, or the VRB 12-month and 3-month dates. |
| Lawyer | The lawyer confirms each date against the letter and when it was received, decides which limit applies to the decision type, and diarises it. |
Checklist
- Check the decision type for each entry, because family assistance, paid parental leave and veterans' decisions carry different limits from most Centrelink decisions.
- Confirm the date the client received each letter, not only the date it bears.
- For veterans' decisions, confirm which Act the decision was made under before applying a VRB time limit.
Forms and precedents for this task
| Form or precedent | Kind | AI use | Summary |
|---|---|---|---|
| Centrelink decision and review deadline register | Checklist | AI use Yellow | A register of a Centrelink decision, the Authorised Review Officer step, and the different Administrative Review Tribunal time limits stated by Services Australia and by the Tribunal. |
| Application for first review of a Centrelink decision (Administrative Review Tribunal): completion guide | Form | AI use Yellow | Link to the Tribunal's first review form for Centrelink decisions, with a guide to the Authorised Review Officer step, the decisions the Tribunal can change, reasons, signatures and consent to disclose, the paid parental leave time limit, and no fee. |
| Explanation or formal review of a decision (SS351) | Form | AI use Yellow | Link to Services Australia form SS351, the explanation or formal review of a decision form. |
| Request for formal review of a Centrelink decision by an Authorised Review Officer (letter and submission) | Letter | AI use Yellow | Advocate's letter asking Services Australia for formal review of a Centrelink decision by an Authorised Review Officer: the decision, why it is wrong, the evidence, a request to pause debt repayments, and a note of the 13-week arrears point. |
| Application for second review of a Tribunal decision (Administrative Review Tribunal, Centrelink and child support): guide | Form | AI use Yellow | Link to the Tribunal's second review form, with a guide to which first review decisions it covers, the usual 28-day time limit and extension of time, the reasons section, and no fee. |
| ABSTUDY and AIC explanation or formal review (SY054) | Form | AI use Yellow | Link to Services Australia form SY054. |
| Application for review of a veterans' entitlements or military compensation decision (Administrative Review Tribunal): guide | Form | AI use Yellow | Link to the Tribunal's veterans' entitlements page and application, with a guide to which decisions it can review, the earlier review steps (Veterans' Review Board, Repatriation Commission, MRCC), and the information to give. |
| Request to Services Australia for a client's records and the debt calculation | Letter | AI use Yellow | Letter requesting a client's Centrelink records under Services Australia's administrative access scheme, with the client's consent: payment history, income details, the debt schedule and calculation, and the documents the decision relied on, with freedom of information as the fallback. |
Signed-in accounts can read the full text of each one. All precedents.
Sources
- Administrative Review Tribunal: Centrelink · 2026-10-18
- Services Australia: Explanations and formal reviews of a Centrelink decision · 2026-10-18
- DVA: About the Veterans' Review Board · 2026-10-18
These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.