Legal-specific · Transcription and meetings · Low confidence

Smartnote

Smartnote · The public homepage only. It invites firms to a waitlist for product updates and beta access. No plan, price or generally available release was published on the page read.

Melbourne-made meeting assistant aimed at lawyers, described as writing file notes and extracting tasks, deadlines and follow-up letters from calls and meetings.

Opens a private software assessment of Smartnote for one task, with this profile’s questions to hand.

TranscriptionDocument summarisation
Published facts
DeploymentNot published
Hosting regionsUnknown
Australian regionUnknown
Training on customer contentUnknown
Pricing summaryNo price is published. The homepage asks firms to join a waitlist for product updates, beta access timing and rollout conversations.
Australian presenceYes — The homepage says Smartnote was created in Melbourne and labels Melbourne as its headquarters. No ACN, ABN or contracting entity is published on that page. A mobile-app privacy policy found under a similar name belongs to a different publisher and is not used here.

Product and intended use

Define the configuration, people, information and tasks being assessed.

Plan and modules

Public claim only

The homepage offers a waitlist for product updates, beta access timing and rollout conversations. It does not name a plan, a generally available release or a price.

Ask: Is there a production plan we can contract now, or is access still limited to the waitlist and a beta?

Deployment and hosting

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on deployment and hosting.

Ask: What is the written position on deployment and hosting for the deployment we would buy, and which contract or policy states it?

Product surfaces

Public claim only

The homepage says Smartnote sits in on calls, video and in-person meetings, writes file notes, and extracts tasks, deadlines, follow-up letters and client updates. Notes are described as timestamp-aware. No model, retention or admin control is described.

Ask: Which meeting types are in the beta, where is the audio processed, and can a matter be excluded?

Jurisdiction and legal content

Public claim only

The homepage says the product is purpose-built for legal workflows and was created in Melbourne. It does not name an Australian legal-research corpus.

Ask: Are file notes limited to the conversation, or does the product also retrieve Australian law?

Adoption and implementation

Record the practical work needed to introduce and maintain the software.

Licence and pricing unit

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on licence and pricing unit.

Ask: What is the written position on licence and pricing unit for the deployment we would buy, and which contract or policy states it?

Integrations

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on integrations.

Ask: What is the written position on integrations for the deployment we would buy, and which contract or policy states it?

Support and service levels

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on support and service levels.

Ask: What is the written position on support and service levels for the deployment we would buy, and which contract or policy states it?

Quality and human effort

Compare complete work at the required quality, including checking and correction.

Independent quality evidence

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on independent quality evidence.

Ask: What is the written position on independent quality evidence for the deployment we would buy, and which contract or policy states it?

Task fit

Public claim only

The described work is file notes and next steps from meetings, calls and mediations. The homepage does not say the notes are legal advice or that they are checked before they are saved.

Ask: Where does a lawyer review a file note before it is saved to a matter, and can the tool file it without that review?

Data, controls and requirements

Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.

Client authority and client-facing use

Not confirmed

The homepage does not say whether clients are told a meeting assistant is present, or who may consent to recording.

Ask: What client notice and consent does the product expect before it records a conference or mediation?

Model providers

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on model providers.

Ask: What is the written position on model providers for the deployment we would buy, and which contract or policy states it?

Subprocessors

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on subprocessors.

Ask: What is the written position on subprocessors for the deployment we would buy, and which contract or policy states it?

Training on customer content

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on training on customer content.

Ask: What is the written position on training on customer content for the deployment we would buy, and which contract or policy states it?

Feedback and secondary use

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on feedback and secondary use.

Ask: What is the written position on feedback and secondary use for the deployment we would buy, and which contract or policy states it?

Retention

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on retention.

Ask: What is the written position on retention for the deployment we would buy, and which contract or policy states it?

Deletion and export

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on deletion and export.

Ask: What is the written position on deletion and export for the deployment we would buy, and which contract or policy states it?

Human access to customer content

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on human access to customer content.

Ask: What is the written position on human access to customer content for the deployment we would buy, and which contract or policy states it?

Access control

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on access control.

Ask: What is the written position on access control for the deployment we would buy, and which contract or policy states it?

Encryption

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on encryption.

Ask: What is the written position on encryption for the deployment we would buy, and which contract or policy states it?

Assurance and certifications

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on assurance and certifications.

Ask: What is the written position on assurance and certifications for the deployment we would buy, and which contract or policy states it?

Contract, DPA and liability

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on contract, dpa and liability.

Ask: What is the written position on contract, dpa and liability for the deployment we would buy, and which contract or policy states it?

Cross-border transfers

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on cross-border transfers.

Ask: What is the written position on cross-border transfers for the deployment we would buy, and which contract or policy states it?

Incidents and breach notice

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on incidents and breach notice.

Ask: What is the written position on incidents and breach notice for the deployment we would buy, and which contract or policy states it?

Changes to terms and models

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on changes to terms and models.

Ask: What is the written position on changes to terms and models for the deployment we would buy, and which contract or policy states it?

Exit, return and deletion

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on exit, return and deletion.

Ask: What is the written position on exit, return and deletion for the deployment we would buy, and which contract or policy states it?

Connectors and external tools

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on connectors and external tools.

Ask: What is the written position on connectors and external tools for the deployment we would buy, and which contract or policy states it?

Web search and open-web grounding

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on web search and open-web grounding.

Ask: What is the written position on web search and open-web grounding for the deployment we would buy, and which contract or policy states it?

Actions the system can take

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on actions the system can take.

Ask: What is the written position on actions the system can take for the deployment we would buy, and which contract or policy states it?

Human review of output

Not confirmed

The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on human review of output.

Ask: What is the written position on human review of output for the deployment we would buy, and which contract or policy states it?

Sources

Official pages reviewed for this profile, last reviewed 2026-10-10.

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