Product and intended use
Define the configuration, people, information and tasks being assessed.
Plan and modules
Public claim only
The homepage offers a waitlist for product updates, beta access timing and rollout conversations. It does not name a plan, a generally available release or a price.
Ask: Is there a production plan we can contract now, or is access still limited to the waitlist and a beta?
Deployment and hosting
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on deployment and hosting.
Ask: What is the written position on deployment and hosting for the deployment we would buy, and which contract or policy states it?
Product surfaces
Public claim only
The homepage says Smartnote sits in on calls, video and in-person meetings, writes file notes, and extracts tasks, deadlines, follow-up letters and client updates. Notes are described as timestamp-aware. No model, retention or admin control is described.
Ask: Which meeting types are in the beta, where is the audio processed, and can a matter be excluded?
Jurisdiction and legal content
Public claim only
The homepage says the product is purpose-built for legal workflows and was created in Melbourne. It does not name an Australian legal-research corpus.
Ask: Are file notes limited to the conversation, or does the product also retrieve Australian law?
Data, controls and requirements
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Client authority and client-facing use
Not confirmed
The homepage does not say whether clients are told a meeting assistant is present, or who may consent to recording.
Ask: What client notice and consent does the product expect before it records a conference or mediation?
Model providers
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on model providers.
Ask: What is the written position on model providers for the deployment we would buy, and which contract or policy states it?
Subprocessors
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on subprocessors.
Ask: What is the written position on subprocessors for the deployment we would buy, and which contract or policy states it?
Training on customer content
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on training on customer content.
Ask: What is the written position on training on customer content for the deployment we would buy, and which contract or policy states it?
Feedback and secondary use
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on feedback and secondary use.
Ask: What is the written position on feedback and secondary use for the deployment we would buy, and which contract or policy states it?
Retention
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on retention.
Ask: What is the written position on retention for the deployment we would buy, and which contract or policy states it?
Deletion and export
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on deletion and export.
Ask: What is the written position on deletion and export for the deployment we would buy, and which contract or policy states it?
Human access to customer content
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on human access to customer content.
Ask: What is the written position on human access to customer content for the deployment we would buy, and which contract or policy states it?
Access control
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on access control.
Ask: What is the written position on access control for the deployment we would buy, and which contract or policy states it?
Encryption
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on encryption.
Ask: What is the written position on encryption for the deployment we would buy, and which contract or policy states it?
Assurance and certifications
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on assurance and certifications.
Ask: What is the written position on assurance and certifications for the deployment we would buy, and which contract or policy states it?
Contract, DPA and liability
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on contract, dpa and liability.
Ask: What is the written position on contract, dpa and liability for the deployment we would buy, and which contract or policy states it?
Cross-border transfers
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on cross-border transfers.
Ask: What is the written position on cross-border transfers for the deployment we would buy, and which contract or policy states it?
Incidents and breach notice
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on incidents and breach notice.
Ask: What is the written position on incidents and breach notice for the deployment we would buy, and which contract or policy states it?
Changes to terms and models
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on changes to terms and models.
Ask: What is the written position on changes to terms and models for the deployment we would buy, and which contract or policy states it?
Exit, return and deletion
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on exit, return and deletion.
Ask: What is the written position on exit, return and deletion for the deployment we would buy, and which contract or policy states it?
Connectors and external tools
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on connectors and external tools.
Ask: What is the written position on connectors and external tools for the deployment we would buy, and which contract or policy states it?
Web search and open-web grounding
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on web search and open-web grounding.
Ask: What is the written position on web search and open-web grounding for the deployment we would buy, and which contract or policy states it?
Actions the system can take
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on actions the system can take.
Ask: What is the written position on actions the system can take for the deployment we would buy, and which contract or policy states it?
Human review of output
Not confirmed
The pages read on 2026-10-10 (the Smartnote homepage) do not state a position on human review of output.
Ask: What is the written position on human review of output for the deployment we would buy, and which contract or policy states it?