Plan
Public claim only
Fireflies.ai meeting notetaker. Enterprise features include private storage, SSO, 0-day retention with vendors. Consumer/free plans differ.
Ask: Confirm Enterprise with private storage and 0-day vendor retention.
Legal-specific · Transcription and meetings · Medium confidence
Fireflies.ai
Fireflies.ai · Fireflies Enterprise meeting notetaker with private storage and claimed 0-day vendor retention. Free/pro consumer plans are out of scope.
Meeting transcription bot. Security page claims no training, SOC 2 Type II, HIPAA, AES-256 and Enterprise private storage. 'Don't train by default' and 'never used for training' both appear — get a signed clause.
Opens a private software assessment of Fireflies.ai for one task, with this profile’s questions to hand.
TranscriptionDocument summarisation
| Deployment | SaaS |
|---|---|
| Hosting regions | Unknown |
| Australian region | On request |
| Assurance | SOC 2 Type II, HIPAA |
| Training on customer content | No |
| Retention summary | Enterprise: 0-day retention policy with vendors/partners claimed so meeting data is not used for model training. Customer copies persist until deleted in-app. |
| Integrations | Zoom, Google Meet, Microsoft Teams |
| Pricing summary | Public pricing not captured in this scrape; Enterprise private storage is a higher tier. |
| Australian presence | Unknown — Private storage location is an Enterprise option; AU not named. |
Product and intended use
Define the configuration, people, information and tasks being assessed.
Deployment
Public claim only
SaaS; Enterprise private storage at a preferred location (claim). Default region not stated as AU.
Ask: Where will our transcripts live?
Features
Public claim only
Bot joins meetings, transcribes, summarises, AI chat on meetings.
Ask: Auto-join on or off? Consent capture?
Australia
Not confirmed
Recording-consent law applies. No AU residency claim found on the security page besides 'preferred location' for Enterprise.
Ask: AU storage and surveillance-device compliance?
Adoption and implementation
Record the practical work needed to introduce and maintain the software.
Pricing
Not confirmed
Public pricing exists historically; not captured in this scrape.
Ask: Itemised Enterprise quote.
Meetings
Public claim only
Zoom/Meet/Teams style bots. SSO on Enterprise.
Ask: SSO/SCIM and transcript export to the matter file?
Support
Not confirmed
Not specified.
Ask: Support SLA?
Quality and human effort
Compare complete work at the required quality, including checking and correction.
Quality
Not confirmed
No legal-transcript accuracy study here.
Ask: Error rate on Australian-accent legal calls?
Task fit
Not confirmed
Internal meetings with consent only. High risk for privileged client calls.
Ask: Banned meeting types?
Data, controls and requirements
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Consent
Not confirmed
A bot joining a client call without informed consent is a conduct issue.
Ask: Mandatory announcement and consent settings?
Model provider
Not confirmed
Not named on the security page. 0-day retention with vendors claimed.
Ask: Name every transcription/LLM vendor.
Subprocessors
Not confirmed
Not listed on the security page extract.
Ask: Published list with notice rights.
Training
Public claim only
Security page: we don't train on it by default; later 'never used for AI training'; 0-day retention so data is never used for training. Reconcile 'by default' versus 'never' in the contract.
Ask: Signed clause: no training by Fireflies or subprocessors, no exceptions.
Feedback
Not confirmed
Not specified.
Ask: Feedback used to train?
Retention
Public claim only
0-day retention with vendors/partners claimed. Customer-side transcript retention is the workspace setting.
Ask: Customer retention period and vendor 0-day evidence.
Deletion
Not confirmed
Not fully specified.
Ask: Delete audio, transcripts, vectors on instruction?
Vendor access
Not confirmed
Not specified.
Ask: Staff access to recordings?
SSO
Public claim only
SSO listed under Enterprise. 2FA not separately highlighted in the extract.
Ask: SSO-only and sharing controls?
Encryption
Public claim only
AES-256 at rest, TLS in transit.
Ask: TLS version and key management?
Assurance
Public claim only
SOC 2 Type II, GDPR, HIPAA claimed. Reports not inspected.
Ask: Current SOC 2 report.
Contract
Not confirmed
Not inspected.
Ask: DPA, cap, forum?
Transfers
Public claim only
Private storage location is an Enterprise option. Default likely US.
Ask: APP 8 map.
Incidents
Not confirmed
Not specified.
Ask: Breach notice timeline?
Changes
Not confirmed
Not specified.
Ask: Notice before a new transcription vendor?
Exit
Not confirmed
Not specified.
Ask: Export then certified deletion?
Connectors
Public claim only
Meeting platforms and CRM-style integrations typical; list not fully extracted.
Ask: Enabled integrations list.
Web search
Not confirmed
Meeting product. Confirm AI chat does not browse the web.
Ask: Is meeting AI closed-corpus?
Auto-join bot
Not confirmed
Bot join is the high-impact action.
Ask: Disable auto-join; require host confirm.
Oversight
Not confirmed
Transcripts need lawyer review before the file.
Ask: Who reviews before matter save?
Sources
Official pages reviewed for this profile, last reviewed 2026-09-20.
Related tasks
Related tools
Add this product to your toolset for a particular task, or use it with a practice-area checklist. Add to your toolset Practice areas Best AI transcription and meetings tools Australia