General-purpose · General-purpose assistants · High confidence
OpenAI, OpCo, LLC · Consumer Free, Go, Plus and Pro (including Codex signed in with those accounts). Not Business, Edu, Enterprise, Healthcare or the API. Pro $200 new sign-ups were paused on the help centre at review.
Individual consumer assistant. Training is on by default unless opted out; Temporary Chat is a 30-day safety retention mode, not a zero-retention contract. Unsuitable for confidential or privileged matter data.
Opens a private software assessment of ChatGPT for one task, with this profile’s questions to hand.
| Deployment | SaaS |
|---|---|
| Hosting regions | United States, Worldwide or dynamically routed |
| Australian region | No |
| Model providers | OpenAI |
| Training on customer content | Opt-out |
| Retention summary | Saved chats stay until deleted or a workspace policy applies. Deleted chats scheduled for permanent deletion within 30 days unless de-identified or legally retained. Temporary Chat: copy may be kept up to 30 days for safety; not used to train while temporary. Library files persist after chat deletion. |
| Integrations | web search, apps and plugins, Codex, ChatGPT Work (limited on Free) |
| Pricing summary | Published consumer prices. Go may include ads. Help centre: new sign-ups and upgrades to the ChatGPT Pro $200 plan were temporarily paused; existing $200 subscriptions continue to renew. A paid personal plan is not a firm workspace. |
| Legal content coverage | None. Consumer ChatGPT is not a licensed legal-research product. GPT-6 Astra on Plus/Pro is a general model, not Astra for Law. |
| Australian presence | Unknown — Consumer ChatGPT is available in Australia. That is not an Australian hosting or inference commitment. Consumer Terms are California law (EEA/UK/Switzerland have separate EU terms). |
Define the configuration, people, information and tasks being assessed.
Not confirmed
This profile covers consumer Free, Go (USD 8/month; may include ads), Plus (USD 20/month) and Pro (from USD 100/month). Governed by consumer Terms of Use with OpenAI OpCo, LLC, not the Services Agreement. A paid personal subscription is not Business or Enterprise.
Ask: Confirm no one in the firm is putting client or matter data into Free, Go, Plus or Pro, including Codex signed in with a personal account.
Not confirmed
Consumer ChatGPT is multi-tenant SaaS. No Australian storage or inference residency is offered on these plans. Data-residency documentation is for Enterprise/Edu (and a separate Business rollout), not consumer.
Ask: Treat all consumer content as processed in OpenAI's default (US-centric) environment unless a later consumer residency page is produced.
Public claim only
Chat, file uploads, memory, custom GPTs, deep research, voice, Codex and limited ChatGPT Work (desktop on Free). Plus adds GPT-6 Astra and GPT-5.6. Pro adds Pro reasoning on GPT-6 Astra and higher limits. This is not Astra for Law.
Ask: Which consumer features (Work, apps, memory, Codex) will be banned in the firm acceptable-use policy?
Not confirmed
The service is available to Australian users. Consumer Terms: California law and San Francisco courts except EEA/UK/Switzerland (separate EU terms). No APP-aligned DPA.
Ask: Is any use of consumer ChatGPT for firm work prohibited in our policy regardless of Plus/Pro payment?
Record the practical work needed to introduce and maintain the software.
Public claim only
Free USD 0; Go USD 8/month; Plus USD 20/month; Pro from USD 100/month. Terms: at least 30 days' notice of subscription price increases, effective next renewal. New Pro $200 sign-ups/upgrades paused on help centre.
Ask: Confirm nobody is expensing a personal Plus/Pro as if it were a firm processor contract.
Public claim only
No firm SSO, SCIM or Compliance API. Account is the individual's. Apps and GPT actions send data under the third party's policy.
Ask: Is personal ChatGPT blocked on firm devices and networks?
Public claim only
Help centre and 1-888-GPT-0090. Calls may be recorded to improve OpenAI services. No firm SLA.
Ask: N/A for a banned consumer tool — confirm the firm will not open support tickets that attach client files.
Compare complete work at the required quality, including checking and correction.
Not confirmed
No independent legal hallucination study of consumer ChatGPT was reviewed for this profile. Terms: do not rely on Output as a sole source of truth or as a substitute for professional advice.
Ask: If anyone used consumer ChatGPT on a matter, what verification was done?
Not confirmed
Unsuitable for confidential, privileged or personal client data. Web search, apps and agentic Work can send content outside the chat. Go may include ads.
Ask: Is consumer ChatGPT limited to non-client brainstorming, or banned outright?
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Not confirmed
There is no processor relationship with the firm. Uploading client material is a disclosure to OpenAI under consumer terms.
Ask: What client authority, if any, would ever permit this plan?
Public claim only
OpenAI models (GPT-5.6 Luna on Free; GPT-6 Astra and GPT-5.6 on Plus; Pro reasoning on GPT-6 Astra). Not Astra for Law.
Ask: N/A — do not put matter data here regardless of model name.
Not confirmed
No consumer subprocessor list equivalent to the business list was attached to these plans. Apps/GPT actions are additional recipients.
Ask: If this plan is used at all, list every enabled app.
Public claim only
Consumer Terms: OpenAI may use Content to train unless you opt out. Help: turn off 'Improve the model for everyone' in Settings → Data Controls, or 'Do not train on my content' in the privacy portal. Applies to Codex tasks on a personal plan, not Codex full-environment training. Default is training on.
Ask: If a personal account exists, is the training toggle off, and was it off before any client text was entered?
Public claim only
Even after opt-out, thumbs-up/down feedback may send the entire associated conversation for training. Support conversations may be used to improve models if training is enabled in Settings.
Ask: Is feedback sharing disabled, and do staff know not to thumbs-up client chats?
Public claim only
Saved chats remain until deleted. Temporary Chat: not in history; OpenAI may keep a copy up to 30 days for safety; not used to train while temporary. Deleting a saved chat removes it from view immediately and schedules permanent deletion within 30 days unless de-identified or legally retained. Library files are separate from chat deletion.
Ask: Is Temporary Chat being mistaken for a contractual zero-retention mode?
Public claim only
Deleted chats cannot be restored. Permanent deletion from systems within 30 days subject to safety/legal exceptions. Account deletion instructions exist in Data Controls FAQ. No deletion certificate for consumers.
Ask: How would we evidence deletion if a personal account held client files?
Not confirmed
Consumer pages do not state when OpenAI staff read chats. Safety copies of Temporary Chat imply review capacity. Phone support may be recorded.
Ask: Assume possible human review of flagged or supported content.
Not confirmed
Single-user password/account. No firm MFA/SSO mandate. Memory and custom instructions persist across Temporary Chat unless personalisation is turned off first.
Ask: Are personal ChatGPT logins forbidden on firm devices?
Not confirmed
AES-256 / TLS 1.2+ is advertised for Enterprise/Edu/Business on the business-data page, not on the consumer Terms extract reviewed here.
Ask: Do not infer enterprise encryption commitments from a Plus subscription.
Not confirmed
SOC 2 / ISO badges on OpenAI's business-data page cover Enterprise, Business, Edu, Healthcare, Teachers and the API — not consumer ChatGPT as a firm processor.
Ask: Do not rely on OpenAI's enterprise certifications for a personal account.
Public claim only
Terms of Use with OpenAI OpCo, LLC. California law; San Francisco courts except arbitration. Liability cap: greater of amounts paid in the prior 12 months or USD 100. Output as-is; not professional advice. Mandatory arbitration and class waiver (opt-out within 30 days of account creation). No DPA.
Ask: Confirm we will not sign or rely on consumer terms for firm processing.
Public claim only
US company; consumer processing locations not listed as an Australian region. ROW privacy policy applies outside EEA/UK in this scrape.
Ask: Treat as a US transfer for APP 8 if any personal information is entered.
Not confirmed
No numbered consumer breach-notice clock in the Terms extract.
Ask: N/A if the tool is banned; otherwise how would NDB work with a personal account?
Public claim only
Terms may change; price increases need 30 days' notice before renewal. Arbitration-term updates have a 30-day opt-out.
Ask: Who in the firm watches consumer-term changes if personal use is tolerated?
Public claim only
User can delete chats and the account. No firm offboarding. Library files need separate deletion.
Ask: If a departing lawyer used personal ChatGPT on matters, what export/deletion is required?
Not confirmed
GPT actions and apps send data to third parties under the recipient's policy, which may retain longer than 30 days. Personal accounts have no workspace admin to disable apps.
Ask: Are apps, browsing and agent mode disabled or is the whole product banned?
Not confirmed
Deep research and browsing are on the consumer feature set. Content can leave the chat to search providers.
Ask: Is web browsing treated as an additional disclosure?
Not confirmed
ChatGPT Work (limited on Free; expanded on Plus/Pro), Codex, scheduled tasks and apps can act outside the chat. No firm approval gate.
Ask: Ban agent/Work/Codex on personal accounts for any firm work.
Public claim only
Terms: any use of Output is at the user's sole risk; not a substitute for professional advice. No product-enforced lawyer review.
Ask: If consumer ChatGPT is used at all, what mandatory verification applies?
Official pages reviewed for this profile, last reviewed 2026-09-21.
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