Letter · NDIS & Disability Law

Request for internal review of an NDIA access or plan decision

A letter asking the NDIA to review a reviewable decision, such as an access refusal or a plan approval, within the 3-month limit: the decision, what should be decided instead, why, and the evidence mapped to the legal criteria.

Kind
Letter. A letter or email you adapt and send.
Where it applies
Australia, Commonwealth
AI use
Yellow AI can help in set ways. A lawyer checks specific points before use.
Law stated as at
18 October 2026
Status
Maintained. Checked on 18 October 2026 against the 4 authorities it cites, for Australia and Commonwealth.
Version
1
Source
Written for this library

When to use it

Use when a person directly affected by an NDIA decision (for example, a refusal of access, a plan approval or a refusal to vary or reassess a plan) wants it changed. Check first that the decision is reviewable and that it is within 3 months of receiving the notice.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

AI may draft the request from the decision notice, the reasons and the client's evidence, and map the evidence to the criteria; the lawyer checks reviewability, the deadline, every statement about the client and the evidence before it is sent.

AI may

  • Extract the decision, the date it was received and the NDIA's reasons from the notice
  • Map each report and letter to the access criteria or the reasonable and necessary criteria the decision turned on
  • Draft the request and the evidence table from the verified material

AI must not

  • Must not describe the client's disability, functional impact or daily life beyond what the evidence and the client say
  • Must not decide that a decision is reviewable or that the request is in time
  • Must not send the request or upload health records to an unapproved tool

The lawyer checks

  • The decision is a reviewable decision and the request is made within 3 months after the notice was received
  • The request names the decision, the outcome sought and the reasons, and addresses each point in the statement of reasons
  • The client (or their nominee, child representative or authorised person) has approved the request and given consent for any representative to act
  • The NDIA review decision date and the 28-day period to provide any requested information are diarised

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Read the full text

More in NDIS & Disability Law

All precedents for NDIS & Disability Law · Tasks and AI use in this area