Notice · Confidentiality & client information
Collection notice for health information on a personal injury claim
Notice to a personal injury client of the APP 5 matters when the firm collects health information for the claim. It is not consent to use a tool, and it states no state health-records principle.
- Kind
- Notice. A formal notice to serve or publish.
- Where it applies
- Australia, Victoria, Queensland, New South Wales
- AI use
- Yellow You and the tool draft together, with you directing. You check every statement you rely on.
- Law stated as at
- 23 October 2026
- Status
- Maintained. Checked on 23 October 2026 against the 2 authorities it cites, for 4 jurisdictions.
- Version
- 1
- Source
- Written for this library
When to use it
Give it when a plaintiff firm collects health information for an injury claim, from the client or from a treating practitioner, hospital or other person. Give it at or before collection, or as soon as practicable after if that is not practicable. It is not the consent to put records into an approved tool, and it is not the engagement clause on AI processing.
Used for these tasks
- Check the notice given when personal information is collected
- Check the safeguards for client personal information the practice holds
- Map health-privacy duties across the records systems
Each task page says how far AI may help with the task and what the lawyer must review.
How AI may be used
The tool can lay the APP 5 matters out as blanks. The lawyer confirms the practice should give the notice, writes the purposes and the usual disclosures, and decides whether a separate consent is required.
AI may
- Set out the APP 5 matters as blanks for the lawyer to complete from the file
- Point to the separate consent used before medical records go into an approved tool
- Leave the law-or-order line, the consequences line and the overseas line empty until the lawyer completes them
AI must not
- Must not decide that the practice is an APP entity
- Must not treat this notice as consent to collect or use health information
- Must not name a Health Privacy Principle or a state health-records period
- Must not add a recipient, a purpose or an overseas country that the lawyer has not written
The lawyer checks
- The practice is an APP entity for this collection, or the notice is not sent as an APP 5 notice
- Each APP 5 matter is completed, or the lawyer has recorded why a step was not reasonable
- A separate consent is arranged where one is required, and this notice is not used in its place
Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.
Read the full text
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The summary, the law it rests on and the AI-use guidance above stay public. Privacy.
More in Confidentiality & client information
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- Information barrier protocol for one matter
- Waiver of a concurrent conflict of interest (United States)
- Data breach checklist for medical records
- Checklist before any file on a matter goes into a tool
- Staff and contractor AI confidentiality undertaking and acknowledgement
- Protocol before using a self-learning generative AI tool (United States)
- AI vendor confidentiality and privilege questions (short form of the vendor due-diligence questionnaire)
- Inventory of systems that can see client material
- File retention and destruction schedule
- Staff undertaking on unapproved generative AI tools (United States)
- Engagement clause: client authority for AI processing of confidential information (rider to the AI engagement clauses)
- Letter transferring a personal injury file to a new firm
- Comparison of a provider's terms on storage, training and subprocessors
- Check before using a hypothetical in a generative AI tool (United States)
- AI data incident steps (confidentiality short form of the AI incident response procedure)
- Confidentiality undertaking for an external reviewer or expert
All precedents for Confidentiality & client information · Tasks and AI use in this area