Draft routine personal injury letters for a New South Wales file
MaintainedLast reviewed
Key facts
- Human involvement
- YellowClose supervision
- How AI is used
- Draft routine letters and diary entries from the lawyer's instructions and the dates already on the file. Do not send anything, and do not place health or compelled records in a public tool.
- What the lawyer must review
- Read every letter before it goes to the client, an insurer or another party
- Keep medical and wage records in a firm-controlled tool (ASCR r 9, APP 11)
- Apply PIC13 before any text is prepared for the Commission
- Apply Practice Note SC Gen 23 before any text is prepared for a court
Rules that apply
The document starts from the task name. Change it if this piece of work is different.
The work product
Forum. A New South Wales plaintiff personal injury file, including matters that may go to a court or the Personal Injury Commission
Produce. A draft letter or diary note for the lawyer to approve before it is sent or relied on.
Have ready. The lawyer's instructions for the letter; Dates and documents already on the file; Whether the letter will go to a court or the Commission.
Example of the limit. Illustrative example: The draft chases wage records and a certificate of capacity. The lawyer removes a sentence that reads as a concession about capacity before the letter is sent to the insurer.
Stop and hand it back when
- The letter states a legal conclusion the lawyer has not made.
- Health or compelled records would be placed in a public tool.
Sources for this task were checked on 2026-10-23.
Who does what
| Role | What they do |
|---|---|
| Assistance | Draft routine letters and diary entries from the lawyer's instructions and the dates already on the file. Do not send anything, and do not place health or compelled records in a public tool. |
| Lawyer | Set the scope, supervise the work closely, verify every part relied on, resolve omissions and exceptions, and approve the exact output. |
Checklist
- Do not send a letter that states liability, quantum or a time limit the lawyer has not checked.
- If the letter will be lodged or used in the Commission, apply PIC13 paragraphs 10 to 12.
- If the matter is in the Supreme Court, the District Court or the Local Court, apply Practice Note SC Gen 23. The District Court and the Local Court adopt it.
- Confirm the tool keeps confidential material inside a controlled environment that does not train a model.
Forms and precedents for this task
| Form or precedent | Kind | AI use | Summary |
|---|---|---|---|
| File review checklist | Checklist | AI use Yellow | Periodic review of a plaintiff injury file: the diary, a change in the costs estimate, outstanding notices, and whether health records are still only in an approved tool. |
Signed-in accounts can read the full text of each one. All precedents.
Sources
- Supreme Court of New South Wales: Practice Note SC Gen 23 · 2026-10-23
- District Court of New South Wales: General Practice Note 2, generative AI · 2026-10-23
- Local Court of New South Wales: Practice Note, generative artificial intelligence · 2026-10-23
- Personal Injury Commission: Procedural Direction PIC13 · 2026-10-23
Practice Note SC Gen 23 commenced on 3 February 2025. The Local Court practice note adopting it commenced on 12 January 2026.
A letter the client or another party receives is checked every time. It is not a template that can be approved once at setup.
Health and wage records stay in a firm-controlled tool. The lawyer applies ASCR r 9 and APP 11, and decides whether any breach is notifiable under the Privacy Act 1988 (Cth).