General-purpose · General-purpose assistants · Medium confidence
Perplexity AI, Inc. · Perplexity Enterprise / Enterprise Pro only. Consumer Perplexity is out of scope. Computer/agents and web search are in-scope features that must be configured.
Enterprise answer engine that searches the web and optional internal connectors, orchestrating multiple models. Vendor says Enterprise Pro is not used to train Perplexity or model providers. Web search is the default risk.
Opens a private software assessment of Perplexity Enterprise Pro for one task, with this profile’s questions to hand.
| Deployment | SaaS |
|---|---|
| Hosting regions | Unknown |
| Australian region | Unknown |
| Model providers | multiple unnamed third-party models |
| Assurance | SOC 2 Type IIAssurance source, checked 2026-10-10 (opens in a new tab) |
| Training on customer content | NoTraining on customer content source, checked 2026-10-10 (opens in a new tab) |
| Retention summary | Uploaded files attached to sessions are deleted after 7 days. The session itself is not deleted by that policy. Some organisations can set a session retention window.Retention summary source, checked 2026-10-10 (opens in a new tab) |
| Pricing summary | Enterprise Pro sold via sales/self-serve start; no list price captured. |
| Legal content coverage | Open web, not a licensed Australian primary-law collection. |
| Australian presence | Unknown — No AU residency statement found. |
A later research check disagrees with a value already on this profile. The published value is unchanged.
Define the configuration, people, information and tasks being assessed.
Public claim only
Perplexity Enterprise / Enterprise Pro. Consumer Perplexity trains/improves differently and uses ads cookies. This profile is Enterprise Pro only. Product also markets 'Computer' multi-model agents and connectors to internal files plus web research.
Ask: Confirm Enterprise Pro (not Pro consumer) and whether Computer/agents are enabled.
Public claim only
SaaS. Security page describes AWS IAM internally, Cloudflare TLS. Customer data residency options were not specified on the pages reviewed.
Ask: Where is Enterprise Pro content stored and inferred?
Public claim only
Web answer engine with citations, internal knowledge connectors, multi-model Computer agents. Default mode is open-web research.
Ask: Can web search be disabled so only internal connectors run?
Not confirmed
No AU residency statement found.
Ask: AU storage/inference for Enterprise Pro?
Record the practical work needed to introduce and maintain the software.
Not confirmed
Contact sales / get started. No list price captured.
Ask: Itemised Enterprise Pro quote.
Public claim only
Connectors to internal apps. Enterprise Pro: SSO + MFA. SCIM not confirmed on the pages reviewed.
Ask: Entra SSO/SCIM and connector permission inheritance?
Not confirmed
Not inspected.
Ask: Support SLA?
Compare complete work at the required quality, including checking and correction.
Public claim only
Markets verifiable answers with sources. Open-web legal answers remain hallucination-prone; not a licensed citator.
Ask: Error rate on Australian legal questions versus a closed corpus?
Not confirmed
Useful for public-web research with citations. Poor default for privileged matter because web search is core. Internal connectors change the story only if web is off.
Ask: Which tasks are internal-only versus web-enabled?
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Not confirmed
Not a client chatbot unless the firm embeds it.
Ask: Any client-facing Perplexity use?
Public claim only
Orchestrates multiple third-party models. Names not fully listed on the enterprise homepage scrape. Blog: third-party model-provider agreements prohibit those providers training on the data.
Ask: List every model provider enabled for our tenant.
Not confirmed
Trust Center exists. Complete list not extracted here. Cloudflare and AWS appear in the security architecture description.
Ask: Published subprocessor list with notice rights.
Public claim only
Enterprise Pro blog: does not use customer data to improve or train its own systems; third-party model providers contractually cannot train. Put this in the signed DPA. Consumer Perplexity is different.
Ask: Signed no-training covering Perplexity and every model provider, including logs.
Not confirmed
Not described for Enterprise Pro.
Ask: Is thumbs-up used for training on Enterprise?
Not confirmed
Blog heading mentions Data Privacy and Retention but the extracted paragraph did not state a period.
Ask: Prompt/answer/file retention and zero-retention option?
Not confirmed
Not specified in the extracted blog text.
Ask: Deletion on instruction and exit certificate?
Public claim only
JIT engineer access for debugging described as an internal control. Customer-visible logging of that access not described.
Ask: When can Perplexity staff read our queries?
Public claim only
Enterprise Pro SSO + MFA. Admin of connectors implied.
Ask: SSO-only and SCIM offboarding?
Public claim only
Cloudflare SSL/TLS for traffic. At-rest algorithm not specified in the extracted security text.
Ask: AES-256 at rest and TLS 1.2+ in the DPA?
Public claim only
SOC 2 Type II; GDPR and PCI DSS mentioned. Trust Center hosts the report. ISO 42001 not mentioned.
Ask: Current SOC 2 Type II scoped to Enterprise Pro.
Not confirmed
Enterprise terms/DPA not scraped.
Ask: MSA, DPA, cap, forum?
Not confirmed
No AU region stated. Multi-model routing may be US.
Ask: APP 8 map for each model provider.
Not confirmed
Not specified.
Ask: Breach notice timeline?
Public claim only
Model mix can change because the product orchestrates many models.
Ask: Notice before a new model provider is added?
Not confirmed
Not specified.
Ask: Export of spaces/files/logs then deletion?
Public claim only
Internal knowledge connectors. Each is an additional disclosure.
Ask: List enabled connectors; unused off.
Not confirmed
Web research is the core product. Queries can reveal confidential matter.
Ask: Disable web for privileged workspaces or do not use Perplexity for those tasks.
Not confirmed
Computer puts multiple models to work across tasks. Action scope not fully specified.
Ask: Which agent actions need human confirm?
Public claim only
Citations support checking. No forced gate.
Ask: Usage audit logs exportable?
Official pages reviewed for this profile, last reviewed 2026-09-20.
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