Product and intended use
Define the configuration, people, information and tasks being assessed.
Public JADE versus Professional
Public claim only
jade.io is the research interface; JADE Professional adds research tools, export/sharing and cite-check of uploaded documents. It is not marketed as an agentic drafting platform. Open Law lists JADE and JADE Professional as products of BarNetwork Pty Limited.
Ask: Which Professional modules and any generative features are on our order?
Hosting
Public claim only
BarNetwork customer-content note (11 October 2022): data is stored and servers are operated in Australia. Customer Content is encrypted with a unique user key. The note is a published security statement, not a signed DPA. Checked 2026-10-10. Vendor page: “We store data and operate servers in Australia.” (https://www.openlaw.com.au/security). Recorded as hosted in Australia. Checked 2026-10-10. Vendor page: “This information is securely stored in Australia.” (https://www.openlaw.com.au/security). Recorded as hosted in Australia.
Ask: Confirm current production and backup regions, including any change since the 2022 note.
Cite-check
Public claim only
Upload a legal document into MY JADE; JADE checks citations, links them to cases and legislation, flags likely corrections, and can produce a list of authorities. Similarity tool and annotations are also described. This is citation analysis, not a chat assistant.
Ask: Does cite-check send the full document to a third-party model, and what is stored afterwards?
Australian coverage
Public claim only
JADE is built for researching Australian law (case law and legislation). Home page lists Australian jurisdictions plus New Zealand and Norfolk Island. Currency and authorised-report status still need librarian confirmation.
Ask: Which courts and consolidations are in Professional, and how is currency shown?
Data, controls and requirements
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Uploading drafts
Not confirmed
Cite-check requires uploading a legal document to BarNetwork. The 2022 note says uploads are used only to analyse that document on JADE, are encrypted, and are visible only to the user unless sharing is granted.
Ask: What happens to uploaded documents, and is a DPA available?
Models
Public claim only
No third-party LLM is named. The 2022 customer-content note says BarNet does not apply machine learning or AI techniques or other modelling to collect or aggregate information from uploads. Cite-check is described as linking citations to the JADE corpus. Jasmine is named as a product on that note; its model, if any, is not described.
Ask: Which models, if any, process uploaded documents or queries today?
Subprocessors
Public claim only
No dated subprocessor list. The 2022 note names Google Analytics (cookie; data said not to be shared) and an unnamed ecommerce provider for credit-card payments (cards not stored on BarNet systems). Terms confirm the card processor.
Ask: Provide the current subprocessor list and locations, including analytics and payments.
Training
Public claim only
2022 note: uploads are used only to provide analysis of that document on JADE. BarNet makes no other use of uploaded documents and does not apply machine learning or AI techniques or other modelling to collect or aggregate information. Feedback that includes a document is only via an explicit support request.
Ask: Confirm this still applies to cite-check and any Jasmine or newer AI features, in a DPA.
Usage data
Public claim only
Operational logging: IP, session cookie, browser capabilities and requested URL. Automatic logging retained less than 14 days, usually less than 7, and is said to contain no Customer Content beyond that operational set. Google Analytics cookie; vendor says that data is not shared and there is no advertising. Public Content (reviews/questions) is licensed more broadly under the Terms.
Ask: What telemetry is stored today and for how long, including Professional cite-check?
Retention
Public claim only
By default, uploads stay in the user's JADE personal library. Users can turn storage off globally or per upload so content is deleted after analysis. Search history is on by default in MY JADE, encrypted, user-only; it can be turned off. Viewing history is off by default. System logs <14 days.
Ask: How long are uploaded documents, folders and searches kept for our Enterprise tenancy?
Deletion
Public claim only
Users may delete uploaded documents in MY JADE. Deleting a JADE account is described as irretrievably deleting Customer Content (documents, annotations, search history, saved searches, viewing history). Replicated copies go at the same time; encrypted backups in Australia 'eventually disappear'. Terms: BarNet may delete Content after account/subscription end. Enterprise accounts are owned by the organisation.
Ask: How do we delete uploads and certify deletion on exit, including backups?
Staff access
Public claim only
2022 note: BarNet has no access to uploaded documents, search history, saved searches or JadeMarks because they are encrypted with the user's unique key. The same claim is made for backups. Support access is only if the user explicitly shares a document in a support request.
Ask: Who at BarNetwork can read MY JADE content, and is that logged?
Access
Public claim only
Unique user key; optional extra password to hide uploads or JadeMarks from search. Sharing is user-granted and revocable. Enterprise administrators can set group membership and retain or reallocate shared content when a user leaves. SSO/MFA is not described.
Ask: Is SSO/MFA available on Professional or Enterprise?
Encryption
Public claim only
2022 note: data is encrypted at rest and in transit. Customer Content is stored encrypted with a unique user key. Algorithms are not named.
Ask: What encryption algorithms and key management are used in transit and at rest?
Assurance
Public claim only
As of 11 October 2022 BarNet said it was working towards ISO 27001 and had implemented policies based on ISO 27002. No current SOC 2 or ISO certificate was found on the pages reviewed.
Ask: Provide any current independent security report or ISO 27001 certificate.
Terms
Public claim only
Terms of use updated 12 February 2025. Contracting entity BarNetwork Pty Limited ABN 32 092 121 198, Level 22, 52 Martin Place, Sydney. NSW law; exclusive NSW courts. Services not warranted error-free. Privacy Policy and Acceptable Use Policy are incorporated. Additional commercial terms for Professional. No DPA was found. No numbered liability cap.
Ask: Provide Professional/Enterprise DPA, liability cap and any order-form overrides.
Transfers
Public claim only
Servers and backups are described as in Australia. Google Analytics is used; the note does not say whether that processing leaves Australia. Credit-card processing is by an unnamed ecommerce provider.
Ask: Does any processing, including analytics and payments, leave Australia?
Incidents
Not confirmed
No breach-notification timeline was found in the terms or the 2022 security note.
Ask: What is the breach-notification period, including NDB?
Changes
Public claim only
Terms: BarNet intends to announce term changes on the websites in advance and by email where an address is held, but may change, limit, suspend or discontinue features without advance notice if it reasonably believes it necessary. Professional fee or inclusion changes: no less than 30 days' email notice, effective next billing cycle.
Ask: How are material product or hosting changes notified for Enterprise?
Exit
Public claim only
Export of Customer Content from MY JADE as PDF, Word and other formats is described. Terms: download/export Content before account or subscription ends; BarNet may delete Content afterwards. If BarNet terminates for breach, export may be refused. Professional cancel takes effect at the end of the prepaid term.
Ask: How do we export MY JADE and obtain certified deletion on termination?
Connectors
Not confirmed
No third-party product connectors were described. Google Analytics is used on the site.
Ask: Are there any third-party connectors into MY JADE or cite-check?
Web search
Public claim only
Research and cite-check are over JADE's corpus, not described as open-web generative search.
Ask: Confirm cite-check and search do not call the open web.
Agency
Public claim only
No agentic send/share automation was advertised beyond user-controlled sharing.
Ask: Can any feature act on email or DMS without a person?
Cite-check review
Public claim only
Cite-check is an aid; where an error is identified JADE helps identify likely corrections. The lawyer remains responsible for every citation.
Ask: Show how unmatched or doubtful citations are flagged.