Letter · Superannuation

Total and permanent disablement claim submission letter to trustee and insurer

Letter submitting a superannuation TPD claim against the exact policy definition, asking the trustee to pursue the claim, assess permanent incapacity and disclose adverse material before deciding.

Kind
Letter. A letter or email you adapt and send.
Where it applies
Australia
AI use
Yellow AI can help in set ways. A lawyer checks specific points before use.
Law stated as at
17 October 2026
Status
Maintained. Checked on 17 October 2026 against the 6 authorities it cites, for Australia.
Version
1
Source
Written for this library

When to use it

Use when lodging or supplementing a TPD claim under insurance held through an APRA-regulated superannuation fund. Adapt for a policy held by an SMSF trustee, where the trustee itself claims against the insurer.

How AI may be used

AI may build the medical and employment chronology and draft the letter from the file. Every entry must be checked against source records, and health information must stay in approved tools.

AI may

  • Extract dates, practitioners and opinions from medical reports into the clause 5 table with page references
  • Build the employment history table from payroll and employer records
  • Draft clause 7 headings that mirror each element of the quoted definition

AI must not

  • Must not paraphrase or strengthen a doctor's opinion; quote it
  • Must not decide which policy version or definition applies
  • Must not receive medical records in a tool whose terms allow training on inputs or storage outside approved locations

The lawyer checks

  • The policy version and definition in force at the relevant date
  • Every chronology entry and quotation against the source document
  • Time limits for the claim and any later AFCA complaint

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Read the full text

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