Checklist · Liquor, Gaming & Wagering Licensing

Online wagering marketing, inducements and BetStop compliance checklist

A compliance checklist for a licensed online or phone wagering provider: BetStop account, closure and direct marketing prohibitions, the National Consumer Protection Framework measures (inducements, credit, deposit limits, statements) and evidence of reasonable precautions.

Kind
Checklist. Steps or checks to work through and tick off.
Where it applies
Australia, Commonwealth
AI use
Yellow AI can help in set ways. A lawyer checks specific points before use.
Law stated as at
18 October 2026
Status
Maintained. Checked on 18 October 2026 against the 5 authorities it cites, for Australia and Commonwealth.
Version
1
Source
Written for this library

When to use it

Use for a periodic compliance review of a wagering provider, before launching a marketing campaign, promotion or new customer journey, and when responding to an ACMA or state regulator inquiry. Add the conditions of the provider’s state or territory licence and the advertising rules of each state where it markets.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

AI may screen marketing material, promotions and customer journeys against this checklist and sample BetStop and closure records, but the lawyer decides whether material is an inducement or direct marketing and whether the controls amount to reasonable precautions.

AI may

  • Screen draft advertisements, emails, push notifications and promotions for offers of credit, vouchers, rewards or other benefits linked to opening or referring an account
  • Sample account-opening, closure and suppression records and list cases where a self-excluded person was opened, contacted or not refunded
  • Check that each customer-facing channel shows the current responsible gambling messages and BetStop information

AI must not

  • Must not decide that a message is not direct marketing, or that a benefit is not an inducement
  • Must not access or process BetStop register data outside the provider’s approved systems and the Register rules
  • Must not target or segment customers for marketing using indicators of gambling harm

The lawyer checks

  • Account opening and marketing processes check BetStop as the Register rules require, and the suppression of self-excluded individuals covers every channel and affiliate
  • Closure of accounts of self-excluded individuals, refunds and the handling of pending bets follow ss 61MB and 61MC
  • Each promotion has been assessed against the inducement restrictions and the state or territory rules where it will run
  • The evidence file would show reasonable precautions and due diligence if a breach occurred

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Read the full text

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