Letter · Liquor, Gaming & Wagering Licensing

Licensee’s show cause submission in response to a disciplinary complaint (NSW Liquor Act Part 9)

A structure and checklist for a licensee’s written submission showing cause why the Authority should not take disciplinary action on a complaint: grounds answered one by one, remedial steps, character and compliance history, and submissions on any action and penalty.

Kind
Letter. A letter or email you adapt and send.
Where it applies
New South Wales
AI use
Red Keep AI out of the decisive steps. A lawyer does the work.
Law stated as at
18 October 2026
Status
Maintained. Checked on 18 October 2026 against the 3 authorities it cites, for New South Wales.
Version
1
Source
Written for this library

When to use it

Use when the Independent Liquor & Gaming Authority gives a licensee, manager or close associate a show cause notice on a complaint made by the Secretary, the Commissioner of Police or another complainant. Diary the time the notice allows for submissions on the day it arrives.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

The lawyer writes the submission; AI may only index the complaint material, build a chronology and compliance history from records, and check the submission’s references, because every sentence goes to a regulator deciding whether to cancel or suspend a licence.

AI may

  • Index the complaint, the evidence served and the licensee’s records, and build a chronology of the incidents alleged
  • Compile the licensee’s compliance history (incident registers, RSA records, past warnings, audits) into a table for the lawyer
  • Check that every document referred to in the submission is annexed and correctly described

AI must not

  • Must not draft any part of the submission, including admissions, denials, explanations or submissions on penalty
  • Must not prepare or outline any statutory declaration or witness statement for staff or the licensee
  • Must not put CCTV, police material or staff records into a tool that retains or trains on them

The lawyer checks

  • Each ground in the notice is identified against s 139(3) and answered: admitted, admitted with explanation, or denied with evidence
  • The submission is lodged within the time the Authority specified and meets any requirements it set (s 140(4))
  • Remedial steps described have actually been taken and are evidenced
  • Submissions on action address the range of powers in s 141 and any circumstances of aggravation alleged

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Read the full text

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