Checklist · Defamation & Media Law

Digital intermediary liability map for an online publication (Defamation Act s 31A)

Map of every party in an online publication path (author, poster, page owner, platform, search engine, host) against the s 31A digital intermediary defence: accessible complaints mechanism, written complaint and reasonable access prevention steps.

Kind
Checklist. Steps or checks to work through and tick off.
Where it applies
New South Wales, Australia
AI use
Yellow AI can help in set ways. A lawyer checks specific points before use.
Law stated as at
18 October 2026
Status
Maintained. Checked on 18 October 2026 against the authority it cites, for New South Wales and Australia.
Version
1
Source
Written for this library

When to use it

Use when deciding whom to put on notice or sue for defamatory digital matter, or when advising a platform, forum operator or page administrator on its exposure after receiving a complaint.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

AI may trace the publication path from captures and platform information into the map; the lawyer decides each party's role and whether the defence is available.

AI may

  • List each party involved in the publication path from the captures, page information and platform terms
  • Record whether each party publishes a complaints mechanism and where, with screenshots and dates
  • Record what complaints were made, when and how, and what access prevention steps followed

AI must not

  • Must not decide whether a party is a digital intermediary, an author or a poster
  • Must not decide whether access prevention steps were reasonable
  • Must not send complaints to platforms; complaints are approved and sent by the lawyer

The lawyer checks

  • Each party's role, including whether an editorial or moderating role affects the defence
  • Whether a written complaint meeting s 31A(3) was given, and the steps taken after it
  • Which parties to put on notice and in what order, given the defence

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Read the full text

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