Clause · Banking & Finance

Clause and customer disclosure for AI-assisted credit decisioning (explanation and human review)

Three linked texts for lenders using AI in credit assessment: a model-supplier clause on explainability, testing and records; customer-facing disclosure aligned with APP 1.7 from 10 December 2026; and a human-review procedure.

Kind
Clause. Wording to drop into a longer document.
Where it applies
Australia, European Union
AI use
Yellow AI can help in set ways. A lawyer checks specific points before use.
Law stated as at
17 October 2026
Status
Maintained. Checked on 17 October 2026 against the 7 authorities it cites, for Australia and European Union.
Version
1
Source
Written for this library

When to use it

Use for credit providers and licensees adopting or contracting for AI credit scoring or assessment tools. It does not replace responsible lending analysis under the NCCP Act or a privacy impact assessment.

How AI may be used

AI can draft plain-language disclosures and contract variants. Responsible lending compliance and the human-review mechanism are designed and checked by lawyers.

AI may

  • Draft plain-language versions of the customer disclosure at a set reading level
  • Map the supplier clause against the vendor’s standard terms and list gaps
  • Prepare the human-review procedure from the lender’s existing credit policy

AI must not

  • Must not decide that an AI-assisted assessment satisfies ss 128 to 131 of the NCCP Act
  • Must not describe the model’s accuracy or fairness beyond the test evidence supplied
  • Must not process applicant data or credit reports in an unapproved tool

The lawyer checks

  • Privacy policy text accurately describes the kinds of decisions and information used, as APP 1.8 requires
  • Human review is real: reviewers have authority, information and time to override the model
  • Customer statements about AI use are accurate and not misleading

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Official form

Open the official form. Always use the current version from the issuer.

Read the full text

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