Prepare the cash settlement offer and fact sheet for a general insurance claim
Key facts
- Human involvement
- GreenLawyer review
- How AI is used
- From the insurer's assessment, the repairer or builder quotes and the policy, fill the approved offer letter and Cash Settlement Fact Sheet templates with the total amount offered and its breakdown by component (such as sum insured, emergency payments and ex gratia payments), the other settlement options available, and the statement that the client should consider independent legal or financial advice.
- What the lawyer must review
- Approve the offer letter and fact sheet templates once at setup against ASIC's requirements, then confirm for each claim only that the client is a retail client, that repair or replacement is also legally available so the fact sheet is required, and that it is given at the time the offer is made.
- Written for / version
- US
Open a jurisdiction version of this task to see which instruments apply: US
Who does what
| Role | What they do |
|---|---|
| Assistance | From the insurer's assessment, the repairer or builder quotes and the policy, fill the approved offer letter and Cash Settlement Fact Sheet templates with the total amount offered and its breakdown by component (such as sum insured, emergency payments and ex gratia payments), the other settlement options available, and the statement that the client should consider independent legal or financial advice. |
| Lawyer | Approve the offer letter and fact sheet templates once at setup against ASIC's requirements, then confirm for each claim only that the client is a retail client, that repair or replacement is also legally available so the fact sheet is required, and that it is given at the time the offer is made. |
Checklist
- Confirm the instructions, the jurisdiction and the complete relevant material before starting.
- Confirm at setup that the templates carry the required title, the component breakdown and the advice statement.
- Confirm the client is a retail client and that another legally available option, such as repair or replacement, exists.
- Check the breakdown adds to the total offered and matches the insurer's assessment.
- Check the output against the source documents named in it before it is relied on.
Sources
These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.