Draft an ombudsman or external-dispute submission
Key facts
- Human involvement
- YellowClose supervision
- How AI is used
- Structure an ombudsman or external-dispute submission from the claim chronology, with a list of published determinations cited for you to check.
- What the lawyer must review
- Confirm monetary jurisdiction and time limits
- Remember the forum applies fairness, not only strict law
- Verify every cited determination in the forum's own database
- Written for / version
- AU
Open a jurisdiction version of this task to see which instruments apply.
Who does what
| Role | What they do |
|---|---|
| Assistance | Potential support includes preparing preliminary structure or wording and summarising source material. Confirm the tool’s capability and permitted scope. |
| Lawyer | Set the scope, supervise the work closely, verify every part relied on, resolve omissions and exceptions, and approve the exact output. |
Checklist
- Open each relied-on authority independently. Confirm its existence, current status, proposition and any quotation or pinpoint reference.
- Calculate operative dates independently from the current rule and actual triggering event. Check exceptions and record the verified deadline.
- Verify the applicable jurisdiction and the version of each relevant law, rule or instrument in force at the material time.
- Confirm the output against the client’s instructions and the complete relevant source material, including omissions or contradictions.
- Resolve exceptions and record the responsible lawyer’s approval of the exact output and intended use.