Checklist · Professional Discipline & Occupational Regulation

Practitioner’s response to a complaint or show cause notice: preparation checklist and structure

Checklist and structure for a lawyer’s written submissions to the regulator: deadline and extension, privilege and confidentiality, facts with documents, response to each allegation, insight and remediation, character material, and the outcome sought.

Kind
Checklist. Steps or checks to work through and tick off.
Where it applies
New South Wales, Australia
AI use
Red Keep AI out of the decisive steps. A lawyer does the work.
Law stated as at
18 October 2026
Status
Maintained. Checked on 18 October 2026 against the 2 authorities it cites, for New South Wales and Australia.
Version
1
Source
Written for this library

When to use it

Use when a lawyer client must make submissions on a complaint or respond to a show cause notice. The response is written by the lawyer advising the practitioner, with the practitioner, in the practitioner’s own account of the facts.

Used for these tasks

Each task page says how far AI may help with the task and what the lawyer must review.

How AI may be used

The lawyer writes the response with the practitioner; AI may only index documents and check dates and references cited in it.

AI may

  • Index the documents to be attached and check each reference in the response matches a document
  • Check dates and quotations against the documents

AI must not

  • Must not draft any part of the response, the practitioner’s explanation or any statutory declaration
  • Must not summarise the practitioner’s account
  • Must not process client confidential material of the practitioner outside the approved environment

The lawyer checks

  • The response is lodged within the specified period or an extension granted in writing
  • Client confidentiality and privilege issues in the practitioner’s files have been dealt with
  • Every factual statement is supported by a document or the practitioner’s own account, and nothing is misleading

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Read the full text

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