Letter · Administrative & Public Law

Request for reasons and review of an automated or AI-assisted government decision

A letter to a Commonwealth agency asking whether and how an automated system or AI shaped a decision, who actually decided, and under what authority, while seeking reasons, preservation of system records and review.

Kind
Letter. A letter or email you adapt and send.
Where it applies
Australia, Commonwealth, United Kingdom (England and Wales), European Union
AI use
Yellow AI can help in set ways. A lawyer checks specific points before use.
Law stated as at
17 October 2026
Status
Maintained. Checked on 17 October 2026 against the 10 authorities it cites, for 4 jurisdictions.
Version
1
Source
Written for this library

When to use it

Use when a decision looks system-generated (template letters, data matching, risk scores, debt calculations) or the client suspects AI was used. Use it alongside, not instead of, the time-limited review application. Do not use it as the only step when a review deadline is close.

How AI may be used

AI may help map the visible automated steps against the review grounds and tailor the question list. A lawyer settles the legal theory, the questions put and the review strategy, and checks every factual statement against the decision papers.

AI may

  • Extract the decision dates, reference numbers, amounts and template wording from the decision papers into a chronology with page references.
  • Flag signs of automation in the papers (identical template text, system codes, calculated figures, no named officer) for the lawyer to assess.
  • Draft tailored versions of the questions in paragraph 4 from the lawyer's instructions.

AI must not

  • Must not assert that AI or automation was used unless the papers or the agency confirm it; frame it as a question.
  • Must not enter the client's Centrelink, tax, visa or health records into a public AI tool or one that trains on inputs.
  • Must not give the client a view on prospects of review, or on whether a decision was validly made, without lawyer review.

The lawyer checks

  • The correct reasons regime and review pathway, and that every review deadline is diarised independently of this letter.
  • Whether the enabling Act expressly authorises computer-made decisions, and what follows if it does not.
  • That the preservation request is proportionate and that any FOI request in the letter meets FOI Act s 15(2).
  • That foreign-law references are deleted unless the decision-maker is subject to UK or EU law.

Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.

Authorities

Official form

Open the official form. Always use the current version from the issuer.

Read the full text

More in Administrative & Public Law

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