Preserve the goods, the packaging and the recall record
Key facts
- Human involvement
- YellowClose supervision
- How AI is used
- From photographs, invoices, batch codes and packaging the lawyer selects, build an inventory of the goods, the batch or serial identifier, the packaging, the instructions and any recall notice on the file. Do not decide that a recall proves a defect.
- What the lawyer must review
- Decide what must be kept, whether a hold letter goes to a supplier, and what the public recall record shows.
- An interim ban by a state minister applies only in that state. A Commonwealth ban can apply nationally.
- Do not treat a supplier's mandatory report of death or serious injury as a filing by the plaintiff.
- Keep health and wage records in a firm-controlled tool.
Open a jurisdiction version of this task to see which instruments apply: NSWVICQLD
Who does what
| Role | What they do |
|---|---|
| Assistance | From photographs, invoices, batch codes and packaging the lawyer selects, build an inventory of the goods, the batch or serial identifier, the packaging, the instructions and any recall notice on the file. Do not decide that a recall proves a defect. |
| Lawyer | Set the scope, supervise the work closely, verify every part relied on, resolve omissions and exceptions, and approve the exact output. |
Checklist
- Match the batch, serial or lot identifier on the goods to the invoice and to any recall notice on the file.
- Keep the packaging, marks, instructions and warnings. They are circumstances in s 9(2).
- Search the recall register linked from the ACCC product-safety page. Do not treat a recall as proof of a safety defect.
- Do not load injury photographs or a client's health information into a public tool.
Sources
- Australian Consumer Law (Schedule 2), s 9 · 2026-10-23
- ACCC: Product safety laws and liability · 2026-10-23
These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.