Prepare the written response to a flexible working request
Key facts
- Human involvement
- YellowClose supervision
- How AI is used
- From the request and the employment record, list the date the request was received, the change asked for, the reason given, the start date, whether the employee is full-time, part-time or casual, and any discussion notes. Calculate the date 21 days after receipt. Do not write the response.
- What the lawyer must review
- Decide whether the employee can make the request, whether there were reasonable business grounds, whether the request was discussed and an agreement genuinely attempted, and the consequences of refusal. Settle the written response: approval, refusal, or the different arrangement that was agreed.
- Written for / version
- US
Open a jurisdiction version of this task to see which instruments apply: US
Who does what
| Role | What they do |
|---|---|
| Assistance | From the request and the employment record, list the date the request was received, the change asked for, the reason given, the start date, whether the employee is full-time, part-time or casual, and any discussion notes. Calculate the date 21 days after receipt. Do not write the response. |
| Lawyer | Set the scope, supervise the work closely, verify every part relied on, resolve omissions and exceptions, and approve the exact output. |
Checklist
- Take the 21 days from the date the request was received.
- Match the employee's service and the reason on the request to the criteria on the current page.
- Confirm a refusal records the discussion, the grounds and how they apply, any other change or that there is none, and Commission help.
- Do not treat the national response as enough where a state or territory law gives a better entitlement, until that law has been read.
Sources
- Fair Work Ombudsman: Flexible working arrangements · 2026-10-22
These are suggested working checks. Confirm the required checking with the responsible lawyer before work starts; the checking approach does not establish permission to use AI.