Plan
Public claim only
Enterprise workplace search and agents. Not consumer.
Ask: Confirm Enterprise SKU and which data sources are indexed.
General-purpose · Document management and knowledge · Medium confidence
Glean
Glean Technologies, Inc. · Glean Enterprise workplace search and agents. Consumer is N/A.
Enterprise search over connected workplace systems with SSO-gated AI and advertised ISO 42001 / SOC 2 Type II / ISO 27001. Training and residency were not on the security extract.
Opens a private software assessment of Glean for one task, with this profile’s questions to hand.
Knowledge searchDocument summarisationAgentic workflows
| Deployment | SaaS |
|---|---|
| Hosting regions | Unknown |
| Australian region | Unknown |
| Assurance | SOC 2 Type II, ISO 27001, ISO/IEC 42001, GDPR: the vendor's own page states "s://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3e0372d6a47a1c04c8_GDPR%20Badge.svg) GDPR ## Enterprise AI people actually use. Flexible across mod" (https://www.glean.com/, checked 2026-10-10)., HIPAA: the vendor's own page states "://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2a442b34824_hipaa-homenew.svg) HIPAA ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3faabc9e" (https://www.glean.com/, checked 2026-10-10)., ISO 42001: the vendor's own page states "cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad40049a27c4d153c27c_iso42001_homenew.svg) ISO 42001 ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2" (https://www.glean.com/, checked 2026-10-10). |
| Training on customer content | Unknown |
| Pricing summary | No public price captured. |
| Legal content coverage | Customer-connected systems only. |
| Australian presence | Unknown |
Product and intended use
Define the configuration, people, information and tasks being assessed.
Deployment
Public claim only
SaaS over connected workplace systems; SSO before AI runs.
Ask: Hosting region?
Features
Public claim only
Permission-aware search and agentic coworker. ISO 42001, SOC 2 Type II, ISO 27001 badges.
Ask: Which systems indexed?
Australia
Not confirmed
No AU residency on the security page extract.
Ask: AU region?
Adoption and implementation
Record the practical work needed to introduce and maintain the software.
Pricing
Not confirmed
No public price.
Ask: Quote?
Integration
Public claim only
SSO identity check before AI runs, including agent identity.
Ask: Entra SSO/SCIM and source-permission sync?
Support
Not confirmed
Not specified.
Ask: SLA?
Quality and human effort
Compare complete work at the required quality, including checking and correction.
Quality
Not confirmed
No legal benchmark.
Ask: Accuracy on walled matters?
Task fit
Not confirmed
Fit for internal knowledge search. Agents increase action risk.
Ask: Closed corpus only?
Data, controls and requirements
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
clientAuthority
Not confirmed
Internal enterprise search.
Ask: Client-facing agents?
modelProvider
Not confirmed
Not named on the security extract.
Ask: Name model providers.
subprocessors
Not confirmed
Not listed here.
Ask: Subprocessor list.
trainingUse
Not confirmed
Security page extract did not include a no-training sentence.
Ask: Contractual no-training?
feedbackUse
Not confirmed
Not specified.
Ask: Feedback training?
retention
Not confirmed
Not specified.
Ask: Index/query retention?
deletion
Not confirmed
Not specified.
Ask: Delete indexes on exit?
humanAccess
Not confirmed
Not specified.
Ask: Staff access to indexed content?
accessControl
Public claim only
SSO before AI; user and agent identity.
Ask: SSO-only and ethical walls?
encryption
Not confirmed
Not detailed in the extract.
Ask: TLS/AES?
assurance
Public claim only
ISO 42001, SOC 2 Type II, ISO 27001 badges. GDPR: the vendor's own page states "s://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3e0372d6a47a1c04c8_GDPR%20Badge.svg) GDPR ## Enterprise AI people actually use. Flexible across mod" (https://www.glean.com/, checked 2026-10-10). HIPAA: the vendor's own page states "://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2a442b34824_hipaa-homenew.svg) HIPAA ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3faabc9e" (https://www.glean.com/, checked 2026-10-10). ISO 27001: the vendor's own page states "cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3fca9e7f19ebeb9968_iso27001-homeexp.svg) ISO 27001 ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3e0372d6" (https://www.glean.com/, checked 2026-10-10). ISO 42001: the vendor's own page states "cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad40049a27c4d153c27c_iso42001_homenew.svg) ISO 42001 ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2" (https://www.glean.com/, checked 2026-10-10). SOC 2: the vendor's own page states "om/6127a84dfe068e153ef20572/6a0cad3faabc9e31911a27a7_tx-ramp-homenew.svg) TX-RAMP Level 2 ![AICPA SOC 2 Badge](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/66f68bc5327f" (https://www.glean.com/, checked 2026-10-10).
Ask: Reports under NDA.
contract
Not confirmed
Not inspected.
Ask: DPA, cap, forum?
transfers
Not confirmed
Not specified.
Ask: APP 8 map.
incidents
Not confirmed
Not specified.
Ask: Breach notice?
changes
Not confirmed
Agentic features expanding 2026.
Ask: Notice before new agents?
exit
Not confirmed
Not specified.
Ask: Index deletion certificate?
connectors
Public claim only
Connects to workplace systems.
Ask: Enabled connector list.
webSearch
Not confirmed
Primarily internal search; confirm web off.
Ask: Web search off?
actionControl
Not confirmed
Agentic coworker can act.
Ask: Human confirm for writes?
humanReview
Public claim only
Identity verified before AI runs.
Ask: Audit log export?
Sources
Official pages reviewed for this profile, last reviewed 2026-10-10.
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