General-purpose · General-purpose assistants · Medium confidence
OpenAI, OpCo, LLC · Institutional ChatGPT Edu for eligible universities (students, faculty, researchers, campus operations). Not a commercial law-firm licence. Not Business, Enterprise, Healthcare, consumer ChatGPT or the API.
Education workspace with no training by default, SAML SSO, SCIM and custom retention. Storage residency (including Australia) is available for eligible new workspaces; Australian inference residency is not listed.
Opens a private software assessment of ChatGPT Edu for one task, with this profile’s questions to hand.
| Deployment | SaaS |
|---|---|
| Hosting regions | Australia, United States, European Union / EEA, United Kingdom, Singapore, Canada, Another named location |
| Australian region | On request |
| Model providers | OpenAI |
| Assurance | SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27701 |
| Training on customer content | No |
| Retention summary | Custom data-retention windows advertised. Eligible new Edu workspaces can store in-scope content at rest in Australia among other regions. Inference residency is listed only for Europe, the United States and the UAE. Apps, web search, auth and analytics may sit outside the selected region. |
| Integrations | SAML SSO, SCIM, custom GPTs, file integrations, web browsing |
| Pricing summary | Contact sales. Data residency is included at no additional cost for ChatGPT Enterprise and Education plans. Not sold as a law-firm SKU. |
| Legal content coverage | None as a licensed citator. Campus research use is not Astra for Law. |
| Australian presence | Unknown — Australian storage residency is available for eligible new Enterprise/Edu workspaces. Inference residency is not listed for Australia. A commercial Australian law firm should not assume it can buy Edu. |
Define the configuration, people, information and tasks being assessed.
Public claim only
ChatGPT Edu is marketed to universities for students, faculty, researchers and campus operations. Eligibility is institutional. A commercial law firm should not assume it can buy or inherit Edu terms.
Ask: Are we an eligible education institution, and which campus populations are in the workspace?
Public claim only
Eligible new Enterprise/Edu customers can store in-scope content at rest in Australia, Canada, Europe, India, Japan, Singapore, South Korea, UAE, UK or US. Inference residency (GPU in-region) requires data residency in the same region and is listed only for Europe, the United States and the UAE. Australian storage is not Australian inference.
Ask: Record Data Residency Region and Inference Residency Region in writing, including features out of scope.
Public claim only
Higher message limits than Free; GPT-6; data analysis, web browsing, file integrations, document summarisation; custom GPTs shareable in university workspaces.
Ask: Which tools (browsing, GPTs, file integrations) are approved for coursework vs research data?
Not confirmed
Edu is an education offering. Australian storage is available on the Enterprise/Edu residency table. That does not make Edu a commercial legal product or grant Astra for Law.
Ask: If a university legal clinic will use Edu, is that inside the institution-approved scope?
Record the practical work needed to introduce and maintain the software.
Not confirmed
Contact sales. Residency included at no extra cost for Education plans. Consolidated invoicing advertised.
Ask: Seat/usage quote, term and whether alumni or clinic lawyers are in scope.
Public claim only
SAML SSO, domain verification, SCIM, group permissions, GPT management, admin console and user analytics. New Edu workspaces start with a selected set of enabled apps (connectors help).
Ask: Demonstrate Entra SAML+SCIM and the default app set.
Public claim only
Priority support queue and technical resources advertised for campus administrators. No public severity SLA.
Ask: Contractual support hours for the academic calendar?
Compare complete work at the required quality, including checking and correction.
Not confirmed
No Edu-specific legal accuracy study. Do not apply Astra for Law Vals AI figures.
Ask: Any evaluation for the institution's use cases?
Not confirmed
Fit for campus teaching, study and operations under institutional policy. Not a substitute for a law-firm DMS assistant or licensed citator.
Ask: Is clinic or privileged legal work in or out of the approved use scope?
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Not confirmed
Edu privacy marketing: no conversations used to train. Identity lifecycle, restricted content and institution-approved use still need confirmation. Not a BAA/Healthcare product.
Ask: What student, research and clinic data classes are permitted?
Public claim only
OpenAI models (GPT-6 advertised). Hosting subprocessors as on the shared list.
Ask: Which models are enabled for students vs staff?
Public claim only
Shared OpenAI sub-processor list. TaskUs (Philippines) is described as GPT moderation on Enterprise/Edu/Business. Microsoft listed including Australia.
Ask: Notice/objection rights and whether TaskUs will see student chats.
Public claim only
Edu product page and business-data page: no data or conversations used to train OpenAI models by default. Same default as Enterprise/Business/API.
Ask: Confirm no opt-in feedback sharing is enabled for the campus workspace.
Public claim only
Default off. Explicit opt-in can share data to improve models.
Ask: Disable training-related feedback campus-wide.
Public claim only
Custom data-retention windows advertised. In-scope content at rest in the selected region: conversations, files, memory, custom GPTs, code-interpreter artifacts, image generation. New features are out of scope unless listed. Library files follow workspace retention for Edu.
Ask: Set the retention window and list out-of-scope features.
Public claim only
Deleted chats: 30-day permanent deletion on the general retention article used by Enterprise/Edu. DPA deletion/return needs the signed copy.
Ask: Student offboarding and certified deletion on contract end?
Public claim only
TaskUs moderation listed for Edu. Support subprocessors as on the shared list. Inference/auth/analytics may occur outside the storage region.
Ask: When can OpenAI staff or subprocessors read student or clinic chats?
Public claim only
Dedicated workspace, admin console, SAML SSO, SCIM, group permissions, GPT management. New Edu workspaces start with a selected enabled-app set.
Ask: Map groups to least privilege and disable unused GPTs/apps.
Public claim only
Edu page: AES-256 at rest and TLS 1.2+ in transit.
Ask: Confirm in the DPA, including CMK if required.
Public claim only
Edu page: SOC 2 Type 2 and ISO 27001, 27017, 27018 and 27701. Reports not inspected.
Ask: Current reports scoped to ChatGPT Edu.
Not confirmed
Contact-sales education agreement. Public Services Agreement/DPA exist; confirm they are the Edu contract. Not a law-firm MSA.
Ask: Provide the Edu agreement, DPA, liability and law/forum.
Public claim only
AU storage available. Inference residency not listed for Australia, so GPU execution may occur outside AU. Auth, routing, analytics, apps and web search may leave the region.
Ask: APP 8 / research-ethics assessment of out-of-region inference and apps.
Not confirmed
Rely on the signed DPA. No numbered hours on the Edu marketing page.
Ask: Breach notice and whether the university security team is the notice party.
Public claim only
Residency article: new features are not residency-eligible unless listed; inference-residency changes apply only to new conversations. Subprocessor subscribe form exists.
Ask: Notice before model, residency-scope or app-default changes?
Not confirmed
SCIM deprovisioning advertised. Workspace export/deletion path not on the Edu marketing page.
Ask: How are student workspaces exported and deleted at term or contract end?
Public claim only
File integrations and web browsing advertised. New Edu workspaces start with a selected enabled-app set. Admin-managed app indexing has provider-specific residency limits.
Ask: Which connectors are on, and do they support the AU storage region?
Not confirmed
Web browsing is listed. External search may remain available unless workspace search controls or Lockdown Mode disable it (Lockdown is documented on the residency article).
Ask: Is browsing off for clinic or assessment use?
Not confirmed
Custom GPTs can be shared in university workspaces. ChatGPT Work support on Edu was not separately specified on the Edu page (UAE inference residency disables Work).
Ask: Who may publish GPTs, and are agentic actions restricted?
Not confirmed
Admin analytics advertised. No product-enforced academic-integrity or lawyer review gate.
Ask: What logging will the institution retain for misuse investigations?
Official pages reviewed for this profile, last reviewed 2026-09-21.
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