Legal-specific · Legal research · Medium confidence
Alexi · Alexi law-firm platform as marketed in 2026. Confirm country edition; Australian coverage is not described on the home page.
Law-firm AI platform for knowledge, workflows and litigation support, marketed to North American firms.
Opens a private software assessment of Alexi for one task, with this profile’s questions to hand.
| Deployment | SaaS, Private cloud |
|---|---|
| Hosting regions | Unknown |
| Australian region | No |
| Assurance | SOC 2 |
| Training on customer content | Unknown |
| Retention summary | Zero-data-retention policies claimed without a numbered schedule. |
| Integrations | SSO (SAML/OIDC), document management systems, iManage (shown on site graphics) |
| Pricing summary | No public unit price. Terms: Fees in Canadian dollars unless the Order Form says otherwise. |
| Legal content coverage | North American firms featured. Terms: Customer may access and use the Alexi Solution only in Canada. Australian coverage is not described. |
| Australian presence | No — Toronto HQ and New York office. SaaS use limited to Canada in the public Terms. Privacy: service providers may process outside Canada including the United States and Ireland. |
Define the configuration, people, information and tasks being assessed.
Public claim only
Deployment page: Alexi Core is secure SaaS (typically 11–25 lawyers, early AI). Alexi Advanced is a fully isolated private environment (typically 25+ lawyers) with firm-owned learning. Confirm which SKU.
Ask: Which SKU (Core vs Advanced) and country edition would we buy?
Public claim only
Core is multi-tenant-style SaaS; Advanced is single-tenant private environment with Azure and AWS logos on the private-environment page. Hosting country for Core is not named there. Security: encryption in transit/at rest; inference-only model usage.
Ask: For Core SaaS, which cloud region hosts storage and inference? For Advanced, is the tenant in Canada?
Public claim only
Purpose-built for law firms; VALS AI accuracy badge is displayed.
Ask: Which research, drafting and knowledge features are in our licence?
Public claim only
Terms: 'Customer may access and use the Alexi Solution only in Canada.' Home markets North American firms. No Australian primary-law coverage is described. Governing law: Ontario and federal laws of Canada; courts in Toronto.
Ask: Is an Australian-use Order Form available, or is this product off-limits for AU seats?
Record the practical work needed to introduce and maintain the software.
Public claim only
No public unit price. Terms: Fees in Canadian dollars unless the Order Form says otherwise; non-refundable; auto-renew unless 30 days' notice; Alexi may change Fees on each anniversary with 30 days' notice.
Ask: Provide an itemised CAD/AUD quote and confirm auto-renew can be turned off.
Public claim only
Security: integrates with existing identity and document management systems (SSO SAML/OIDC). Home/integrations graphics show iManage. Private environment: 99% uptime claim and 'seamless integration with core systems'. Named connector list was not fully extracted (integrations page failed this pass).
Ask: List every connector on our tenant and the data each receives.
Public claim only
Terms s 6: Customer will generally have access to support services as set out on the Website support page. That support-page SLA was not separately scraped. Private environment: fully managed and supported by Alexi.
Ask: Provide the Sev-1 hours and whether they differ for Core vs Advanced.
Compare complete work at the required quality, including checking and correction.
Public claim only
Home page displays 'Rated #1 in legal AI accuracy by VALS AI'. Confirm which Vals report and tasks.
Ask: Provide the Vals methodology, tasks and whether Australian law was included.
Public claim only
Marketed for research memos, litigation and transactional workflows, agents and firm knowledge. Terms: nature of AI models cannot be relied upon without independent verification; Customer must independently validate GenAI Outputs before relying.
Ask: Show a research memo and typical lawyer verification time on Canadian law. Australian law is out of scope on the Terms.
Compare the actual configuration with firm, client and jurisdiction requirements, supported by evidence.
Public claim only
Terms: Customer warrants it has all consents for Customer Data; only Permitted Users; use only in Canada; Customer is responsible for accuracy and legality of Customer Property. Security stresses client confidentiality but does not replace those warranties.
Ask: What client disclosure do we use, and can non-Canadian users be blocked?
Public claim only
Private-environment page displays Azure and AWS logos. Security: tenant and model isolation; inference-only model usage; no cross-tenant access. Terms define a Baseline Model (Alexi or its licensors) and Custom GenAI Model trained or fine-tuned using Customer Data. Foundation-model brand names are not stated.
Ask: Name each model, entity, region and whether Custom GenAI fine-tuning is on by default.
Public claim only
Terms s 2.2: Alexi may engage third parties to provide the Solution without prior consent or prior notice to Customer. Privacy: service providers for hosting, cloud, payments, advertising; no named public register. Trust centre (DPA/audit reports) is gated and did not scrape.
Ask: Provide the dated named subprocessor register, including any LLM, and a right to object.
Not confirmed
Security: information does not train external systems; inference-only. Terms: Customer grants a perpetual licence to Process Customer Property to improve and enhance the Alexi Solution and other offerings; Custom GenAI Model is defined as trained or fine-tuned using Customer Data and is Alexi Property. Home: continuously learning environment. These must be distinguished in the signed DPA (PDF on the DPA URL did not extract).
Ask: Does any firm content train a shared Baseline Model, only a tenant-isolated Custom GenAI Model, or neither?
Public claim only
Terms: Feedback is not confidential and Alexi may use, commercialise or disclose it worldwide without compensation. Alexi may Process Customer Property to generate Aggregated Data and metadata about how users interact with features; Aggregated Data is not Customer Data.
Ask: Can we contract out the Feedback licence and improvement use of Customer Property?
Public claim only
Zero-data-retention policies and audit logging are claimed without numbered periods.
Ask: State platform versus model-provider retention.
Public claim only
Terms s 13(c): if Customer requests in writing at least 30 days before termination and has paid Fees, Alexi will make Customer Data available for electronic retrieval for 30 days. Alexi may retain Customer Data as required by law and in backups until deleted in the ordinary course. DPA PDF did not extract.
Ask: On exit, certified deletion of production, backups and subprocessors within 30 days — including Custom GenAI weights?
Public claim only
Privacy: access restricted on a need-to-know basis to employees and authorised service providers. Security: inference-only; no cross-tenant access. Countries of staff access are not listed beyond privacy's US/Ireland processing note.
Ask: Who can read our matters, from which countries, and can we see access logs?
Public claim only
Security: SSO (SAML/OIDC), MFA, role-based access. Terms: Administrator User Accounts create Staff User Accounts; sharing accounts prohibited; Alexi may suspend accounts used without authorisation.
Ask: Confirm SCIM and export of a complete agent/workflow audit log.
Public claim only
Encryption in transit and at rest. Algorithms not named.
Ask: Name TLS/AES versions.
Public claim only
SOC 2 certification badge. Type I vs II and scope not stated.
Ask: Provide the current SOC 2 report and scope.
Public claim only
Public Customer OS Terms: Ontario and federal Canadian law; exclusive courts in Toronto; liability cap equal to Fees in the prior 12 months; customer indemnity; DPA incorporated for personal information. DPA URL exists (2025 PDF) but text did not extract. Trust centre gated.
Ask: Provide the signed DPA text, any AU-use amendment, and confirm the cap applies to confidentiality breaches.
Public claim only
Privacy: we and our service providers may access, store and otherwise process personal information outside of Canada, including in the United States and Ireland. Terms still limit Customer use of the Solution to Canada. Core SaaS region is unnamed; Advanced is private single-tenant.
Ask: List every country for Core SaaS storage, inference, backups and support, and the APP 8 basis.
Not confirmed
Not documented on the pages reviewed in this pass.
Ask: Provide current contractual evidence for this control.
Public claim only
Terms: subcontractors without prior consent or notice; Modifications allowed if they do not materially reduce functionality; Fees may change on each anniversary with 30 days' notice. No model-change notice is specified.
Ask: What notice before a new model or processor, and can we object?
Public claim only
If requested in writing at least 30 days before termination and Fees are paid, Customer Data is available for electronic retrieval for 30 days. Customer is solely responsible for copying records. No certified deletion SLA. Auto-renew unless 30 days' non-renewal notice.
Ask: Will you export in a usable format and certify deletion including Custom GenAI artefacts?
Not confirmed
Optional identity/DMS integrations and Third Party Products. Terms: exchange of data with third-party products is solely between Customer and that provider; Alexi is not responsible for disclosure or deletion resulting from those products.
Ask: List every connector on our tenant and disable unused ones.
Not confirmed
Not described.
Ask: Does any skill call the open web?
Not confirmed
Product includes Agents & Workflow Automations (checklists, transcript workflows). Confirmation gates before an agent files, emails or writes back to a DMS are not described on pages reviewed.
Ask: Which agent actions can send email or write to iManage without a second lawyer confirmation?
Public claim only
Terms warranty disclaimer: Customer agrees it will independently validate, and instruct Permitted Users to independently validate, results including all GenAI Outputs before relying, and will ensure anyone they share outputs with understands the limitations.
Ask: Can we technically require every GenAI Output to be marked reviewed by a named lawyer before export?
Official pages reviewed for this profile, last reviewed 2026-09-21.
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