Agreement · Technology, Media & Telecommunications / IT Contracts
IT services statement of work template (under a master services agreement)
A statement of work for IT or professional services under a master services agreement: scope, out of scope, deliverables and acceptance, milestones and fees, assumptions and dependencies, personnel, change control, IP in deliverables and AI-use terms.
- Kind
- Agreement. A contract between two or more parties.
- Where it applies
- Australia
- AI use
- Yellow AI can help in set ways. A lawyer checks specific points before use.
- Law stated as at
- 18 October 2026
- Status
- Maintained. Checked on 18 October 2026 against the 2 authorities it cites, for Australia.
- Version
- 1
- Source
- Written for this library
When to use it
Use for each project or work package under an existing MSA, prepared from the supplier’s proposal and the agreed commercial terms. Check the MSA first: the SoW should add project detail, not quietly change the MSA’s risk allocation.
Used for these tasks
Each task page says how far AI may help with the task and what the lawyer must review.
How AI may be used
AI may draft the SoW from the proposal and the MSA and flag conflicts with the MSA, but the lawyer and the business owner confirm scope, acceptance criteria, fees and any departures from the MSA before signing.
AI may
- Draft scope, deliverables, milestones and assumptions from the supplier’s proposal
- List every point where the SoW would change or conflict with the MSA
- Check that defined terms and order-of-precedence wording match the MSA
AI must not
- Must not invent acceptance criteria, fees or dates not agreed by the parties
- Must not change liability, IP or termination terms of the MSA through the SoW without flagging it
- Must not upload confidential pricing or client systems information to a tool that retains or trains on it
The lawyer checks
- Scope and out-of-scope items are specific enough to measure delivery and price changes against
- Acceptance tests and the consequences of failure are objective and workable
- IP ownership or licence in deliverables matches the MSA, and any assignment is in signed writing (s 196(3))
- The order of precedence and any intended departures from the MSA are explicit
Method: how the Green, Yellow and Red levels are decided. This is guidance for planning, not legal advice.
Read the full text
The full text is for signed-in accounts. It is free. When you sign in you can:
- read the whole precedent, with its drafting notes beside it;
- copy it, or download it as a Word file or Markdown;
- add it to your firm’s knowledge base, so colleagues can find it;
- let the AI tools you connect read it from that knowledge base.
The summary, the law it rests on and the AI-use guidance above stay public. Privacy.
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