---
title: "Syntheia (Compare, Curate, Query) (Syntheia Pty Ltd / Syntheia (US) LLC)"
url: "https://ailawframework.com/software/syntheia"
type: "software_profile"
site: "AI Law Framework"
id: "syntheia"
vendor: "Syntheia Pty Ltd / Syntheia (US) LLC"
category: "Legal-specific"
segment: "Contract review and CLM"
confidence: "medium"
last_reviewed: "2026-09-21"
---

# Syntheia (Compare, Curate, Query) (Syntheia Pty Ltd / Syntheia (US) LLC)

> Transactional tools for deal and funds lawyers: multi-document comparison without generative AI, side-letter curation, and structure-aware query (API/MCP) that returns cited clause text.

Canonical page: https://ailawframework.com/software/syntheia  
Last reviewed: 2026-09-21

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Hosted Compare, Curate and Query at syntheia.io/.app under Website Terms and Privacy of 3 July 2026 (Syntheia (US) LLC). Private deploy uses a separate unpublished agreement. Query API/MCP and Services advisory need separate review.

## Capabilities

- Contract review and redlining
- Due-diligence document review
- Knowledge search
- Clause libraries and playbooks
- Document summarisation

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS, Private cloud |
| Hosting regions | Unknown |
| Australian region | Unknown |
| Assurance | SOC 2 Type II, ISO/IEC 27001:2022 |
| Training on customer content | No |
| Retention | Privacy (3 July 2026): retain personal information only as long as reasonably necessary; no numbered day-count for documents or prompts. Private deploy: Syntheia will not collect, access or retain information unless agreed in writing. Account deletion: cannot delete personal information except by deleting the user account. |
| Integrations | Microsoft Word, Microsoft Outlook, DMS (unnamed), email (start@yourdomain), API, MCP |
| Legal content coverage | Customer deal documents, side letters and funds provisions. No licensed Australian primary-law citator described. Compare markets due-diligence across leases and other transactional sets. |
| Pricing | No public list prices. Website Terms of Use are clickwrap for syntheia.io/.app; privately deployed instances are governed by a separate written agreement. Query is also sold as an API/MCP for builders. |
| Australian presence | Yes. Copyright line: Syntheia Pty Ltd. Website Terms/Privacy contract with Syntheia (US) LLC (New York law). Artificial Lawyer (24 Nov 2020) described a US- and Australia-based company. Curate page: trusted by leading firms in the US, UK and Australia; no named customers. |
| Website | https://syntheia.io |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Plan, contracting entity and modules | Public claim only | Website Terms/Privacy (3 July 2026) name Syntheia (US) LLC for syntheia.io and syntheia.app. Site footer copyright is Syntheia Pty Ltd. Products: Compare, Curate, Query, plus Services advisory. Private deploy is carved out to a separate written agreement. No public DPA or Order Form template was found. | Name the contracting entity (Pty Ltd vs US LLC), which of Compare, Curate, Query, API/MCP and Services are on the Order, and provide the private-deploy or MSA paper if we are not on website clickwrap. | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia — products](https://syntheia.io/products); [Syntheia — about](https://syntheia.io/about) |
| Deployment model | Public claim only | Hosted Website at syntheia.io/.app (SaaS). Privacy and Terms: privately deployed instances exist; Syntheia will not collect, access or retain information on those instances unless agreed in writing. Security describes a multi-tenant cloud with customer isolation; cloud providers are not named. No on-premises appliance was described. | Is our tenancy SaaS or private deploy, which cloud and region, and is tenant isolation logical-only or a dedicated VPC? | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia — security](https://syntheia.io/security) |
| Product features in scope | Public claim only | Compare: multi-document blacklines and issues lists; page states the comparison engine does not use generative AI. Curate: funds side letters, MFN and LP provisions as structured searchable data. Query: structure-aware retrieval with citations, offered via API/MCP so a customer's LLM answers from retrieved text. Word/Outlook add-ins and in-Word precedent search are described as coming soon. Aug 2026 update: personal API keys. | Which of Compare, Curate, Query, Word/Outlook add-ins and MCP will be enabled, and is generative AI used in any module we buy? | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Curate](https://syntheia.io/curate); [Syntheia Query](https://syntheia.io/query); [Syntheia product update — August 2026](https://syntheia.io/blog/syntheia-product-update-aug-2026) |
| Governing law and Australian coverage | Public claim only | Website Terms: New York law; exclusive US federal or New York State courts, with Syntheia retaining the right to sue in the user's country of residence. Optional AAA arbitration at the company's sole discretion, applying New York law. Private-deploy agreement unread. Curate claims customers in Australia; no Australian law option on the public Terms. | Will the MSA for our AU matter work be NSW/Australian law (or at least non-exclusive Australian courts), and does the NY website ToU apply at all? | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Curate](https://syntheia.io/curate) |
| Licence, term and price | Not confirmed | No public price list. Website Terms include a line that you must not access or use the Website for commercial purposes — which conflicts with selling law-firm tools, and is a reason not to rely on clickwrap for an enterprise buy. Private-deploy terms unread. | Provide an itemised quote, seat/API metrics, term, auto-renewal and the enterprise licence that displaces the public Website Terms. | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia — products](https://syntheia.io/products) |
| Word, DMS and identity integration | Public claim only | Compare: start from web app, DMS, Outlook, Word, or email ingest. Word and Outlook add-ins listed as coming soon. Query: API and MCP. Identity providers are named only as a class in Privacy (no Entra/Okta page). No named iManage/NetDocuments connector was found. | Demonstrate Word/Outlook (GA vs coming soon), name the DMS connector, and confirm SSO/MFA on our plan. | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Query](https://syntheia.io/query); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Support channels and hours | Not confirmed | Contact is via the site and hello@syntheia.io. Services page sells custom adoption plans. No public severity matrix or AEST hours. | State support hours in AEST/AEDT, severity definitions, and whether Services retainers are required for SLA. | [Syntheia Services](https://syntheia.io/services); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Measured quality and hallucination evidence | Public claim only | Compare page: no generative AI in the comparison; extracts actual text. Query: no generative inference in the retrieval layer; citations to source document/clause/page; claims up to 30× smaller token footprint versus full-corpus injection. No independent hallucination benchmark (Vals/Stanford) was found. Legalweek 2023 Deal Tech of the Year is a marketing award, not a measured error rate. | Share measured clause-extraction and citation-error rates on our document types, including known failure modes for scans and cross-references. | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Query](https://syntheia.io/query) |
| Task fit for Australian legal work | Public claim only | Fit is multi-document deal comparison, funds side-letter libraries, and grounded retrieval over the firm's own corpus. Not a licensed Australian research product. Hosting region for AU tenancies is unpublished. Private deploy is the path if onshore isolation is required. | Will Compare/Curate/Query run in an Australian region (or private deploy in our Azure/AWS tenancy), and is the product intended for law-firm client-matter work? | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Curate](https://syntheia.io/curate); [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use) |
| Who is controller, and client-matter authority | Public claim only | Privacy is a US LLC website policy: Syntheia collects account, usage and Customer Content submitted through the Website, including documents and prompts for AI features. It does not use the words controller/processor for matter data. No public DPA. Private deploy: Syntheia will not collect, access or retain unless agreed in writing. | Execute a DPA stating we are controller of matter documents, and confirm private-deploy instances are outside Syntheia's processing unless we ticketing-access them. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Foundation-model provider | Not confirmed | Privacy lists 'artificial intelligence service providers' as a class of recipients, unnamed. Compare states the comparison engine does not use generative AI. Query is designed so the customer's LLM answers from retrieved, cited text via API/MCP. No Azure OpenAI, OpenAI, Anthropic or Google model name appears on the pages read. | Name every model that will see our documents on Compare, Curate, Query and any summary/suggested-language features, with regions, and whether Query uses only our LLM. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia Compare](https://syntheia.io/compare); [Syntheia Query](https://syntheia.io/query) |
| Subprocessors and subprocessors list | Not confirmed | No published subprocessor table. Privacy: cloud hosting, analytics, payment, communications, identity and AI service providers, plus affiliates, all unnamed. reCAPTCHA appears on the public site. No 30-day objection mechanism was found. | Provide the current customer-data subprocessor list with regions and a 30-day objection right, including any AI provider. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia — home](https://syntheia.io/) |
| Training and secondary use of customer content | Public claim only | Privacy (3 July 2026): unless expressly agreed in writing, Syntheia does not use Customer Content submitted through the Website to train publicly available AI models. That leaves room for training non-public/Syntheia-only models unless a written agreement forbids it. Curate page: fund documents are never shared and never used for benchmarking. About page describes a 'knowledge flywheel' as users contribute documents to a repository that powers insights — scoped as the customer's own system, not a cross-customer corpus, but it is not in the Privacy clause. | Contract that Customer Content will not train any model (public or Syntheia-only), will not be used for cross-customer benchmarking, and that the knowledge flywheel stays inside our tenancy. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia Curate](https://syntheia.io/curate); [Syntheia — about (knowledge flywheel)](https://syntheia.io/about) |
| Feedback and evaluation use | Public claim only | Privacy: AI processing is for requested outputs, improving security and reliability of the Website, legal obligations, and as otherwise in the policy or a separate agreement. Aggregated non-identifying information may be disclosed without restriction. Terms grant a licence over User Contributions on Interactive Services, including 'machine learning model training interfaces'. | Confirm matter documents are not User Contributions, are excluded from Website-improvement analytics, and that any training-interface feature is off by default. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use) |
| Retention of prompts, documents and logs | Public claim only | Privacy: retain personal information only as long as reasonably necessary; periods vary. No numbered retention for deal documents, AI prompts or backups. Private deploy: no collection/retention unless written. Account-level: Syntheia cannot delete personal information except by deleting the user account. | State retention for documents, issues lists, API logs, prompts/outputs and backups on SaaS versus private deploy. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Deletion and certified erasure | Public claim only | Privacy: email hello@syntheia.io to request deletion; copies of User Contributions may remain in caches. No certificate-of-deletion or backup-purge timeline. Private deploy: Syntheia does not retain unless agreed. Website Terms allow Syntheia to terminate access for any or no reason. | On exit, within how many days are SaaS documents and backups deleted, and will you issue a deletion certificate? | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use) |
| Vendor staff access to matter data | Public claim only | Security: employees and contractors undergo background checks and sign confidentiality agreements before access to sensitive systems; least-privilege RBAC, reviewed and revoked. Privacy: staff access is not described as ticket-only. Private deploy: no access unless written. Curate: documents never accessible to other users. | Is staff access MFA-gated, ticketed, logged and exportable, and which countries' staff can see AU matter data on SaaS? | [Syntheia — security](https://syntheia.io/security); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia Curate](https://syntheia.io/curate) |
| SSO, MFA, roles and audit logs | Public claim only | Security: role-based access and least privilege. Privacy lists identity providers as a class of subprocessors. Curate: full audit trail. No public Entra/Okta/SCIM or mandatory-MFA page. Aug 2026: users can generate personal API keys. | Does our plan include Entra/Okta SSO, mandatory MFA, RBAC scoped to matter, exportable audit logs, and customer-controlled API keys? | [Syntheia — security](https://syntheia.io/security); [Syntheia Curate](https://syntheia.io/curate); [Syntheia product update — August 2026](https://syntheia.io/blog/syntheia-product-update-aug-2026); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Encryption in transit and at rest | Public claim only | Security: data is encrypted at rest and in transit. Curate: end-to-end encryption (undefined). No TLS version, AES-256 or customer-managed keys were stated. Reports unread. | Confirm TLS version, at-rest algorithm, key custody and whether customer-managed keys are available on private deploy. | [Syntheia — security](https://syntheia.io/security); [Syntheia Curate](https://syntheia.io/curate) |
| SOC, ISO and other audits | Public claim only | Security page: controls compliant with ISO 27001 and SOC 2; badges for SOC 2 Type 2 (Prescient Assurance) and ISO/IEC 27001:2022; copies of attestation on request. Reports were not inspected. The same page also says Syntheia helps manage 'billions of digital identities', which does not match a deal-document product and should be treated as unverified copy. | Provide current SOC 2 Type II and ISO 27001 certificates whose scope includes Compare, Curate, Query, API and any AI features. | [Syntheia — security](https://syntheia.io/security) |
| Contract, DPA, liability and indemnity | Not confirmed | Public paper is Website Terms (3 July 2026), not an MSA/DPA. Liability: no damages of any kind except gross negligence or wilful misconduct; as-is warranties; AI Output disclaimer. NY law; company-optional AAA arbitration. Commercial-use prohibition in the clickwrap is unsuitable for a paid firm licence. Private-deploy agreement unread. | Replace clickwrap with an MSA/DPA: liability cap, IP indemnity, no-training, AU Privacy Act, and confirmation Website Terms do not govern production use. | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Cross-border transfers and residency | Public claim only | Privacy: information may be transferred, processed or stored in countries other than the user's residence; 'appropriate safeguards' where required; no SCC/BCR text and no named region. Cloud provider unnamed. US LLC is the website contracting entity. No Australian region is published. | Name the hosting region for our tenancy, every AI-provider region, and APP 8 / SCC wording if any processing leaves Australia. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia — security](https://syntheia.io/security) |
| Breach notification | Not confirmed | Neither Privacy nor Website Terms nor the Security page state a customer-notice period (no 72-hour or undue-delay clause). | Write a 72-hour (or faster) customer-notice SLA into the Order, including the notification email. | [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy); [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia — security](https://syntheia.io/security) |
| Unilateral term and product changes | Public claim only | Website Terms: Syntheia may revise Terms in its sole discretion; changes effective immediately on posting, except dispute-resolution changes for disputes already notified. Features added to the Website are also subject to the Terms. Privacy: continued use is deemed acceptance of policy updates. | Will material AI-provider, hosting-region or liability changes require 30 days' written notice and a right to terminate without penalty? | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) |
| Export, termination and lock-in | Not confirmed | No public export format or post-termination retrieval window. Terms allow Syntheia to terminate access for any or no reason. Curate markets a compounding library of side letters — lock-in risk if export is weak. Aug 2026 API keys may help extraction if the API exports structured nodes. | On termination, in what formats and within how many days can we export Compare issues lists, Curate libraries and Query indexes, and is deletion certified? | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Curate](https://syntheia.io/curate); [Syntheia product update — August 2026](https://syntheia.io/blog/syntheia-product-update-aug-2026) |
| PMS, DMS and agent connectors | Public claim only | Compare mentions DMS without naming iManage/NetDocuments. Email ingest to a customer-domain start@ address. Query MCP lets external models call Syntheia retrieval. Word/Outlook add-ins coming soon. No PMS connector found. | Which DMS/PMS connectors are in our Order, is MCP in or out, and which Query tools can an external agent call? | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Query](https://syntheia.io/query) |
| Open-web search and browsing | Public claim only | Compare and Curate operate on uploaded/customer corpus. Query retrieves from the customer's structured documents. No page in this pass described browsing the open web. If Query is paired with a customer LLM that has web tools, that is outside Syntheia's privacy policy. | Does any hosted feature send matter text to an open-web index, and can web tools be disabled on the LLM attached to Query/MCP? | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Curate](https://syntheia.io/curate); [Syntheia Query](https://syntheia.io/query) |
| What the tool may do without a click | Public claim only | Compare produces blacklines and consolidated drafts for the user to take into Word. Query MCP lets an external agent retrieve clauses when the user/agent prompts it. No page described unsupervised sending of markups to counterparties. | Which Compare/Query/MCP actions require in-product confirmation, and is MCP disabled by default? | [Syntheia Compare](https://syntheia.io/compare); [Syntheia Query](https://syntheia.io/query) |
| Required lawyer review before client use | Public claim only | Website Terms (KA): AI Output may be inaccurate; is not legal advice; user is solely responsible for reviewing and verifying before relying. Compare separately argues the comparison path needs no extra verification because it is not generative. Those two claims sit side by side for different features. | Contract that any generative or suggested-language output must be lawyer-reviewed before a counterparty or client receives it, and that Compare's non-generative claim is in the Order for the modules we buy. | [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use); [Syntheia Compare](https://syntheia.io/compare) |

## Notes

No DPA or named subprocessors; cloud/AI providers unnamed; SaaS region unknown; SOC/ISO unread; website ToU is NY clickwrap (US LLC) while copyright is Syntheia Pty Ltd; no named AU customers; Word add-ins still 'coming soon'.

## Sources

- [Syntheia — home](https://syntheia.io/) (checked 2026-09-21)
- [Syntheia product update — August 2026](https://syntheia.io/blog/syntheia-product-update-aug-2026) (checked 2026-09-21)
- [Syntheia Services](https://syntheia.io/services) (checked 2026-09-21)
- [Syntheia — about (knowledge flywheel)](https://syntheia.io/about) (checked 2026-09-21)
- [Artificial Lawyer — Meet Syntheia (24 November 2020)](https://www.artificiallawyer.com/2020/11/24/meet-syntheia-the-new-legal-knowledge-platform/) (checked 2026-09-21)
- [Syntheia Website Terms of Use (3 July 2026)](https://syntheia.io/terms-of-use) (checked 2026-09-21)
- [Syntheia Privacy Policy (3 July 2026)](https://syntheia.io/privacy-policy) (checked 2026-09-21)
- [Syntheia — products](https://syntheia.io/products) (checked 2026-09-21)
- [Syntheia — about](https://syntheia.io/about) (checked 2026-09-21)
- [Syntheia — security](https://syntheia.io/security) (checked 2026-09-21)
- [Syntheia Compare](https://syntheia.io/compare) (checked 2026-09-21)
- [Syntheia Curate](https://syntheia.io/curate) (checked 2026-09-21)
- [Syntheia Query](https://syntheia.io/query) (checked 2026-09-21)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.