---
title: "Perplexity Enterprise Pro (Perplexity AI, Inc.)"
url: "https://ailawframework.com/software/perplexity"
type: "software_profile"
site: "AI Law Framework"
id: "perplexity"
vendor: "Perplexity AI, Inc."
category: "General-purpose"
segment: "General-purpose assistants"
confidence: "medium"
last_reviewed: "2026-09-20"
---

# Perplexity Enterprise Pro (Perplexity AI, Inc.)

> Enterprise answer engine that searches the web and optional internal connectors, orchestrating multiple models. Vendor says Enterprise Pro is not used to train Perplexity or model providers.…

Canonical page: https://ailawframework.com/software/perplexity  
Last reviewed: 2026-09-20

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Perplexity Enterprise / Enterprise Pro only. Consumer Perplexity is out of scope. Computer/agents and web search are in-scope features that must be configured.

Enterprise answer engine that searches the web and optional internal connectors, orchestrating multiple models. Vendor says Enterprise Pro is not used to train Perplexity or model providers. Web search is the default risk.

## Capabilities

- Legal research
- Document summarisation
- Knowledge search
- Agentic workflows

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS |
| Hosting regions | Unknown |
| Australian region | Unknown |
| Model providers | multiple unnamed third-party models |
| Assurance | SOC 2 Type II |
| Training on customer content | No |
| Retention | Uploaded files attached to sessions are deleted after 7 days. The session itself is not deleted by that policy. Some organisations can set a session retention window. |
| Legal content coverage | Open web, not a licensed Australian primary-law collection. |
| Pricing | Enterprise Pro sold via sales/self-serve start; no list price captured. |
| Australian presence | Unknown. No AU residency statement found. |
| Website | https://www.perplexity.ai/enterprise |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Plan | Public claim only | Perplexity Enterprise / Enterprise Pro. Consumer Perplexity trains/improves differently and uses ads cookies. This profile is Enterprise Pro only. Product also markets 'Computer' multi-model agents and connectors to internal files plus web research. | Confirm Enterprise Pro (not Pro consumer) and whether Computer/agents are enabled. | [Perplexity Enterprise](https://www.perplexity.ai/enterprise); [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Deployment | Public claim only | SaaS. Security page describes AWS IAM internally, Cloudflare TLS. Customer data residency options were not specified on the pages reviewed. | Where is Enterprise Pro content stored and inferred? | [Security at Perplexity](https://www.perplexity.ai/hub/security); [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Features | Public claim only | Web answer engine with citations, internal knowledge connectors, multi-model Computer agents. Default mode is open-web research. | Can web search be disabled so only internal connectors run? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Australia | Not confirmed | No AU residency statement found. | AU storage/inference for Enterprise Pro? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Pricing | Not confirmed | Contact sales / get started. No list price captured. | Itemised Enterprise Pro quote. | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Connectors and SSO | Public claim only | Connectors to internal apps. Enterprise Pro: SSO + MFA. SCIM not confirmed on the pages reviewed. | Entra SSO/SCIM and connector permission inheritance? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure); [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Support | Not confirmed | Not inspected. | Support SLA? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Quality | Public claim only | Markets verifiable answers with sources. Open-web legal answers remain hallucination-prone; not a licensed citator. | Error rate on Australian legal questions versus a closed corpus? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Task fit | Not confirmed | Useful for public-web research with citations. Poor default for privileged matter because web search is core. Internal connectors change the story only if web is off. | Which tasks are internal-only versus web-enabled? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Client-facing | Not confirmed | Not a client chatbot unless the firm embeds it. | Any client-facing Perplexity use? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Model providers | Public claim only | Orchestrates multiple third-party models. Names not fully listed on the enterprise homepage scrape. Blog: third-party model-provider agreements prohibit those providers training on the data. | List every model provider enabled for our tenant. | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure); [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Subprocessors | Not confirmed | Trust Center exists. Complete list not extracted here. Cloudflare and AWS appear in the security architecture description. | Published subprocessor list with notice rights. | [Security at Perplexity](https://www.perplexity.ai/hub/security); [Perplexity Trust Center](https://trust.perplexity.ai/) |
| Training | Public claim only | Enterprise Pro blog: does not use customer data to improve or train its own systems; third-party model providers contractually cannot train. Put this in the signed DPA. Consumer Perplexity is different. | Signed no-training covering Perplexity and every model provider, including logs. | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Feedback | Not confirmed | Not described for Enterprise Pro. | Is thumbs-up used for training on Enterprise? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Retention | Not confirmed | Blog heading mentions Data Privacy and Retention but the extracted paragraph did not state a period. | Prompt/answer/file retention and zero-retention option? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Deletion | Not confirmed | Not specified in the extracted blog text. | Deletion on instruction and exit certificate? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Vendor access | Public claim only | JIT engineer access for debugging described as an internal control. Customer-visible logging of that access not described. | When can Perplexity staff read our queries? | [Security at Perplexity](https://www.perplexity.ai/hub/security) |
| SSO/MFA | Public claim only | Enterprise Pro SSO + MFA. Admin of connectors implied. | SSO-only and SCIM offboarding? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Encryption | Public claim only | Cloudflare SSL/TLS for traffic. At-rest algorithm not specified in the extracted security text. | AES-256 at rest and TLS 1.2+ in the DPA? | [Security at Perplexity](https://www.perplexity.ai/hub/security) |
| Assurance | Public claim only | SOC 2 Type II; GDPR and PCI DSS mentioned. Trust Center hosts the report. ISO 42001 not mentioned. | Current SOC 2 Type II scoped to Enterprise Pro. | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure); [Security at Perplexity](https://www.perplexity.ai/hub/security); [Perplexity Trust Center](https://trust.perplexity.ai/) |
| Contract | Not confirmed | Enterprise terms/DPA not scraped. | MSA, DPA, cap, forum? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Transfers | Not confirmed | No AU region stated. Multi-model routing may be US. | APP 8 map for each model provider. | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure); [Security at Perplexity](https://www.perplexity.ai/hub/security) |
| Incidents | Not confirmed | Not specified. | Breach notice timeline? | [Security at Perplexity](https://www.perplexity.ai/hub/security) |
| Changes | Public claim only | Model mix can change because the product orchestrates many models. | Notice before a new model provider is added? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise); [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Exit | Not confirmed | Not specified. | Export of spaces/files/logs then deletion? | [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) |
| Connectors | Public claim only | Internal knowledge connectors. Each is an additional disclosure. | List enabled connectors; unused off. | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Web search | Not confirmed | Web research is the core product. Queries can reveal confidential matter. | Disable web for privileged workspaces or do not use Perplexity for those tasks. | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Computer/agents | Not confirmed | Computer puts multiple models to work across tasks. Action scope not fully specified. | Which agent actions need human confirm? | [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |
| Oversight | Public claim only | Citations support checking. No forced gate. | Usage audit logs exportable? | [Security at Perplexity](https://www.perplexity.ai/hub/security); [Perplexity Enterprise](https://www.perplexity.ai/enterprise) |

## Notes

DPA/retention/residency not on the security blog extract. Consumer vs Enterprise Pro must not be mixed. Web search is inherent.

## Sources

- [How Perplexity Enterprise Pro keeps your data secure](https://www.perplexity.ai/hub/blog/how-perplexity-enterprise-pro-keeps-your-data-secure) (checked 2026-09-20)
- [Security at Perplexity](https://www.perplexity.ai/hub/security) (checked 2026-09-20)
- [Perplexity Enterprise](https://www.perplexity.ai/enterprise) (checked 2026-09-20)
- [Perplexity Trust Center](https://trust.perplexity.ai/) (checked 2026-09-20)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.