---
title: "Lawcadia (Lawcadia Pty Ltd)"
url: "https://ailawframework.com/software/lawcadia"
type: "software_profile"
site: "AI Law Framework"
id: "lawcadia"
vendor: "Lawcadia Pty Ltd"
category: "Legal-specific"
segment: "Practice management"
confidence: "medium"
last_reviewed: "2026-09-21"
---

# Lawcadia (Lawcadia Pty Ltd)

> Australian legal operations platform for corporate and government teams: matters, spend, intake and document integrations, with LawcadiaAI still in development.

Canonical page: https://ailawframework.com/software/lawcadia  
Last reviewed: 2026-09-21

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Lawcadia legal-operations SaaS (matters, spend, intake, integrations). LawcadiaAI is marketed as coming soon — this profile covers the current platform and the public AI FAQ, not a live AI SKU.

## Capabilities

- Matter management
- Intake and triage
- Knowledge search
- Compliance monitoring

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS |
| Hosting regions | Australia, United Kingdom, United States |
| Australian region | On request |
| Assurance | ISO 27001:2022 |
| Training on customer content | Unknown |
| Retention | Security FAQ: backups throughout the day, retained for six months. No published default for matters, chats or (forthcoming) AI indexes. Firm terms tell law firms to ask the client, not Lawcadia, to delete user content. |
| Integrations | Microsoft Word, Microsoft Outlook, Microsoft SharePoint, iManage, OpenText Content Manager |
| Legal content coverage | Customer matters, spend and uploaded documents. No licensed Australian primary-law library. LawcadiaAI (not yet generally available) is described as using platform matter context rather than a general web tool. |
| Pricing | No public price list. Demo or sales quote required. Law-firm users have separate published Terms & Conditions. |
| Australian presence | Yes. Level 7, 316 Adelaide Street, Brisbane QLD 4000; PO Box 12822, George Street, Brisbane QLD 4003. AWS Sydney is offered among London and Oregon. Help desk telephone hours 8:30am–5:30pm AEDT. |
| Website | https://www.lawcadia.com/au |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Product and plan covered | Public claim only | Lawcadia is an end-to-end legal operations platform (intake, matters, spend, FOI/privacy workflows). There is no public plan matrix. LawcadiaAI is labelled coming soon. Public Terms & Conditions for Law Firms are not a corporate customer MSA. | Confirm our modules, whether LawcadiaAI is on the order form, and attach the corporate MSA/DPA. | [Lawcadia — home](https://www.lawcadia.com/); [LawcadiaAI](https://www.lawcadia.com/ai/); [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/) |
| Deployment model | Public claim only | SaaS on AWS. Security page: data stored in Sydney, London or Oregon depending on the organisation, with in-region redundancy. Home claims AI data hosting and processing managed in-region. No on-premises option was found. | Will our tenant, backups, logs and any LawcadiaAI indexes sit only in AWS Sydney? | [Lawcadia — Security](https://www.lawcadia.com/security); [Lawcadia — home](https://www.lawcadia.com/) |
| AI features in scope | Public claim only | LawcadiaAI is in development: planned assistance for document review, matter-history summaries and intake classification, embedded in existing workflows. It is not described as generally available. Current platform is workflow and integration based. | Is any LawcadiaAI feature live on our tenant today, and which tasks will it be permitted to run? | [LawcadiaAI](https://www.lawcadia.com/ai/) |
| Jurisdictions and legal content | Public claim only | Platform holds the customer's matters and documents, not a licensed case-law library. Firm terms for Australia/New Zealand users: New South Wales law. Privacy policy for AU/US/rest-of-world (EEA/UK have a separate policy). | Confirm NSW (or other) law for our corporate MSA, and that LawcadiaAI will not browse open-web Australian law. | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/); [LawcadiaAI](https://www.lawcadia.com/ai/) |
| Licence and pricing unit | Not confirmed | No public price list. Firm terms plus separate subscription-fee agreements are the entire deal for law-firm users. Corporate licence unit is unpublished. | Provide an itemised quote (seats, modules, LawcadiaAI, term, auto-renewal). | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/) |
| Word, Outlook and matter-system integration | Public claim only | AU site lists Microsoft Word, Outlook, SharePoint, iManage, OpenText Content Manager and webhooks. Permissions are described as extending to iManage and SharePoint. | Demonstrate Word/Outlook/iManage sync and whether prompts or emails are stored in those copies. | [Lawcadia Australia](https://www.lawcadia.com/au) |
| Support and security contact | Public claim only | Firm terms: help desk by telephone 8:30am–5:30pm AEDT and email 24×7. Privacy: PO Box Brisbane; OAIC referral for Australians. No public Sev-1 times for corporate customers. | Provide the support SLA for our tenant, including after-hours security escalation. | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Published quality evidence | Not confirmed | LawcadiaAI is not generally available, so no accuracy study exists on the pages read. Customer quotes are qualitative. | Before we enable LawcadiaAI, share any evaluation on Australian matter data, including unsupported-summary rates. | [LawcadiaAI](https://www.lawcadia.com/ai/) |
| Task fit and verification | Public claim only | Current value is operational control of matters, spend and intake. Planned AI is described as assistance inside structured workflows, not standalone advice. Time saved after checking is not measured. | On our workflows, show which steps stay rule-based and which will become generative once LawcadiaAI ships. | [LawcadiaAI](https://www.lawcadia.com/ai/); [Lawcadia — home](https://www.lawcadia.com/) |
| Client authority and professional use | Not confirmed | The platform is used by corporate/government legal and by law firms briefing into clients. Firm terms put confidentiality of user content on the parties and let the client restrict firm access. Launching LawcadiaAI to the business is a future authority decision; specific data-handling for AI is deferred. | What end-user disclosure will LawcadiaAI require, and can we keep it internal-only? | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [LawcadiaAI](https://www.lawcadia.com/ai/) |
| Foundation-model providers | Not confirmed | No named foundation-model provider appears on the AI, security or privacy pages. LawcadiaAI is not generally available. | Before go-live, name each model, legal entity, region and contract, and the notice period before a model is swapped. | [LawcadiaAI](https://www.lawcadia.com/ai/); [Lawcadia — Security](https://www.lawcadia.com/security) |
| Subprocessors | Public claim only | Privacy names Amazon Web Services in Australia and the United States as the hosting provider. No dated public subprocessor register or DPA URL was found. | Provide the current dated subprocessor register, including any AI processor, with entity, country, purpose and objection rights. | [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Training on customer content | Not confirmed | AI FAQ: specific data-handling arrangements will be set out before AI features are made available; no present training ban. Privacy allows use of personal information to maintain and improve Lawcadia.com and for internal training and analysis. | Will the LawcadiaAI terms prohibit training of Lawcadia or third-party models on matters, prompts and outputs? | [LawcadiaAI](https://www.lawcadia.com/ai/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Feedback and quality monitoring | Not confirmed | Privacy uses feedback and usage patterns to improve the service. No description of LawcadiaAI labels was found because the product is not live. | Will AI feedback labels stay in our tenant only? | [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Retention of prompts, outputs and matter indexes | Public claim only | Security FAQ: backups throughout the day, retained six months. No numbered retention schedule for live matter data or forthcoming AI indexes. | State default and configurable retention for matters, emails, backups and any LawcadiaAI logs on a Sydney tenant. | [Lawcadia — Security](https://www.lawcadia.com/security) |
| Deletion and certified erasure | Public claim only | Firm terms: a law firm must ask its client, not Lawcadia, to delete or return user content. Privacy offers deletion rights for Lawcadia-controlled personal information. No certified-deletion SLA covering AWS was found for corporate customers. | On exit, what is deleted (matters, files, backups, AWS copies), in what period, and will you certify deletion in writing? | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Vendor and verifier access to content | Public claim only | Firm terms: Lawcadia may disclose user content to officers, employees, contractors or advisers on a need-to-know basis to operate the platform, bound by confidence. Privacy allows overseas disclosure where necessary to provide the service. | Who can read our matters, from which countries, under what approval, and can we see those access logs? | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Access control, SSO and audit | Public claim only | Security: SAML SSO (Okta, Auth0, OneLogin, Entra ID, Google), SCIM, MFA for administrator roles and recommended generally, RBAC, matter-level information barriers, audit trails. | Confirm SSO/SCIM and MFA on our plan, and whether we can export a complete access and (future) AI audit log. | [Lawcadia — Security](https://www.lawcadia.com/security) |
| Encryption in transit and at rest | Public claim only | Security: AES-256 at rest at application and cloud level; TLS 1.2/1.3 in transit; described as end-to-end encrypted. Customer-managed keys were not offered. | Confirm encryption of matter files and any future AI path, and whether customer-managed keys are available for Sydney. | [Lawcadia — Security](https://www.lawcadia.com/security) |
| Independent security assurance | Public claim only | ISO 27001:2022 ISMS claimed, with third-party assessment, audits and penetration testing. SOC 2 was not claimed on the security page read. Certificates were not inspected. | Provide the current ISO 27001:2022 certificate and latest penetration-test summary covering the Sydney environment. | [Lawcadia — Security](https://www.lawcadia.com/security) |
| Contract, DPA, liability and forum | Not confirmed | Public artefacts are website terms, a privacy policy and Terms & Conditions for Law Firms (NSW law for AU/NZ). Those firm terms exclude indirect loss and disclaim security of customer networks. No public corporate MSA, DPA or AI schedule. | Provide the corporate MSA/DPA for our tenant, with liability, training and AI terms, before LawcadiaAI is enabled. | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [Lawcadia website terms of use](https://lawcadia.com/website-terms-of-use/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Cross-border transfers and APP 8 | Not confirmed | Security: organisation data in Sydney, London or Oregon. Privacy 6.1: AWS in Australia and the United States; 7.1 says the platform is hosted in Australia. Home claims in-region AI processing. Those statements need reconciling for a Sydney tenant. | List every country for storage, backups, support and any LawcadiaAI inference, and confirm Australia-only processing is configured for us. | [Lawcadia — Security](https://www.lawcadia.com/security); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/); [Lawcadia — home](https://www.lawcadia.com/) |
| Incident notification and history | Not confirmed | No contractual 72-hour Security Breach clause was found in the firm terms. Privacy points Australians to the OAIC. Built-in FOI and data-breach workflows are a product feature, not a vendor NDB SLA. | State the contractual notification period from discovery, NDB/OAIC cooperation, and any material incidents in the last 24 months. | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Change notice for models, terms and processors | Public claim only | Privacy: changes published on the site and, where appropriate, by email or in-platform; consent for material changes where required. Firm terms restrict adverse confidentiality/security changes. No model-list freeze because AI is not live. | What written notice will we get before LawcadiaAI or a new subprocessor is added, and can we object? | [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/); [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/) |
| Export and exit | Not confirmed | Firm terms do not specify export formats for a departing corporate customer. Law-firm content is controlled by the client. No certified-deletion SLA. | What export we receive for matters, files and workflow definitions, and will you certify deletion within 30 days including AWS? | [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/) |
| Connectors and third-party AI tools | Not confirmed | SharePoint, iManage, Outlook, Word, OpenText and webhooks are marketed. Enabling a connector is the firm's choice. Privacy: third-party sites have their own policies. | List every connector that will be on for our tenant and the data each receives. | [Lawcadia Australia](https://www.lawcadia.com/au); [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) |
| Open-web search | Public claim only | LawcadiaAI is described as operating on data already in matters, documents, workflows and spend, contrasted with general AI tools. It is not live. No open-web toggle was found. | When LawcadiaAI ships, will it browse the open web, and can we disable any such retrieval? | [LawcadiaAI](https://www.lawcadia.com/ai/) |
| Agent actions and confirmation | Not confirmed | Current workflows can run intake and approvals without generative AI. Planned AI is assistance inside those workflows. Confirmation gates are configured by the customer. | Which workflows can send email or create records without a second Legal confirmation, today and once LawcadiaAI ships? | [Lawcadia — home](https://www.lawcadia.com/); [LawcadiaAI](https://www.lawcadia.com/ai/) |
| Human review before use | Not confirmed | No live LawcadiaAI review UI. FAQ emphasises customer controls over how AI is used once released. Current platform does not require lawyer approval of a generative answer because none is generally available. | When LawcadiaAI ships, can we require every output to be approved by a named lawyer before the business sees it? | [LawcadiaAI](https://www.lawcadia.com/ai/) |

## Notes

LawcadiaAI not generally available; model providers unnamed. No public corporate MSA/DPA or subprocessor register. Privacy names AWS in AU and US while security offers Sydney/London/Oregon. SOC 2 not claimed.

## Sources

- [Lawcadia — home](https://www.lawcadia.com/) (checked 2026-09-21)
- [Lawcadia — Security](https://www.lawcadia.com/security) (checked 2026-09-21)
- [Lawcadia Privacy Policy](https://www.lawcadia.com/privacy-policy/) (checked 2026-09-21)
- [Lawcadia Terms & Conditions for Law Firms](https://lawcadia.com/terms-and-conditions-for-law-firms/) (checked 2026-09-21)
- [LawcadiaAI](https://www.lawcadia.com/ai/) (checked 2026-09-21)
- [Lawcadia website terms of use](https://lawcadia.com/website-terms-of-use/) (checked 2026-09-21)
- [Lawcadia Australia](https://www.lawcadia.com/au) (checked 2026-09-21)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.