---
title: "Glean (Glean Technologies, Inc.)"
url: "https://ailawframework.com/software/glean"
type: "software_profile"
site: "AI Law Framework"
id: "glean"
vendor: "Glean Technologies, Inc."
category: "General-purpose"
segment: "Document management and knowledge"
confidence: "medium"
last_reviewed: "2026-10-10"
---

# Glean (Glean Technologies, Inc.)

> Enterprise search over connected workplace systems with SSO-gated AI and advertised ISO 42001 / SOC 2 Type II / ISO 27001. Training and residency were not on the security extract.

Canonical page: https://ailawframework.com/software/glean  
Last reviewed: 2026-10-10

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Glean Enterprise workplace search and agents. Consumer is N/A.

## Capabilities

- Knowledge search
- Document summarisation
- Agentic workflows

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS |
| Hosting regions | Unknown |
| Australian region | Unknown |
| Assurance | SOC 2 Type II, ISO 27001, ISO/IEC 42001, GDPR: the vendor's own page states "s://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3e0372d6a47a1c04c8_GDPR%20Badge.svg) GDPR ## Enterprise AI people actually use. Flexible across mod" (https://www.glean.com/, checked 2026-10-10)., HIPAA: the vendor's own page states "://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2a442b34824_hipaa-homenew.svg) HIPAA ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3faabc9e" (https://www.glean.com/, checked 2026-10-10)., ISO 42001: the vendor's own page states "cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad40049a27c4d153c27c_iso42001_homenew.svg) ISO 42001 ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2" (https://www.glean.com/, checked 2026-10-10). |
| Training on customer content | Unknown |
| Legal content coverage | Customer-connected systems only. |
| Pricing | No public price captured. |
| Australian presence | Unknown |
| Website | https://www.glean.com/ |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Plan | Public claim only | Enterprise workplace search and agents. Not consumer. | Confirm Enterprise SKU and which data sources are indexed. | [Glean security](https://www.glean.com/security) |
| Deployment | Public claim only | SaaS over connected workplace systems; SSO before AI runs. | Hosting region? | [Glean security](https://www.glean.com/security) |
| Features | Public claim only | Permission-aware search and agentic coworker. ISO 42001, SOC 2 Type II, ISO 27001 badges. | Which systems indexed? | [Glean security](https://www.glean.com/security) |
| Australia | Not confirmed | No AU residency on the security page extract. | AU region? | [Glean security](https://www.glean.com/security) |
| Pricing | Not confirmed | No public price. | Quote? | [Glean security](https://www.glean.com/security) |
| Integration | Public claim only | SSO identity check before AI runs, including agent identity. | Entra SSO/SCIM and source-permission sync? | [Glean security](https://www.glean.com/security) |
| Support | Not confirmed | Not specified. | SLA? | [Glean security](https://www.glean.com/security) |
| Quality | Not confirmed | No legal benchmark. | Accuracy on walled matters? | [Glean security](https://www.glean.com/security) |
| Task fit | Not confirmed | Fit for internal knowledge search. Agents increase action risk. | Closed corpus only? | [Glean security](https://www.glean.com/security) |
| clientAuthority | Not confirmed | Internal enterprise search. | Client-facing agents? | [Glean security](https://www.glean.com/security) |
| modelProvider | Not confirmed | Not named on the security extract. | Name model providers. | [Glean security](https://www.glean.com/security) |
| subprocessors | Not confirmed | Not listed here. | Subprocessor list. | [Glean security](https://www.glean.com/security) |
| trainingUse | Not confirmed | Security page extract did not include a no-training sentence. | Contractual no-training? | [Glean security](https://www.glean.com/security) |
| feedbackUse | Not confirmed | Not specified. | Feedback training? | [Glean security](https://www.glean.com/security) |
| retention | Not confirmed | Not specified. | Index/query retention? | [Glean security](https://www.glean.com/security) |
| deletion | Not confirmed | Not specified. | Delete indexes on exit? | [Glean security](https://www.glean.com/security) |
| humanAccess | Not confirmed | Not specified. | Staff access to indexed content? | [Glean security](https://www.glean.com/security) |
| accessControl | Public claim only | SSO before AI; user and agent identity. | SSO-only and ethical walls? | [Glean security](https://www.glean.com/security) |
| encryption | Not confirmed | Not detailed in the extract. | TLS/AES? | [Glean security](https://www.glean.com/security) |
| assurance | Public claim only | ISO 42001, SOC 2 Type II, ISO 27001 badges. GDPR: the vendor's own page states "s://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3e0372d6a47a1c04c8_GDPR%20Badge.svg) GDPR ## Enterprise AI people actually use. Flexible across mod" (https://www.glean.com/, checked 2026-10-10). HIPAA: the vendor's own page states "://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2a442b34824_hipaa-homenew.svg) HIPAA ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3faabc9e" (https://www.glean.com/, checked 2026-10-10). ISO 27001: the vendor's own page states "cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3fca9e7f19ebeb9968_iso27001-homeexp.svg) ISO 27001 ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3e0372d6" (https://www.glean.com/, checked 2026-10-10). ISO 42001: the vendor's own page states "cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad40049a27c4d153c27c_iso42001_homenew.svg) ISO 42001 ![](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/6a0cad3f372ca2" (https://www.glean.com/, checked 2026-10-10). SOC 2: the vendor's own page states "om/6127a84dfe068e153ef20572/6a0cad3faabc9e31911a27a7_tx-ramp-homenew.svg) TX-RAMP Level 2 ![AICPA SOC 2 Badge](https://cdn.prod.website-files.com/6127a84dfe068e153ef20572/66f68bc5327f" (https://www.glean.com/, checked 2026-10-10). | Reports under NDA. | [Glean security](https://www.glean.com/security); [GDPR on the vendor's site](https://www.glean.com/) |
| contract | Not confirmed | Not inspected. | DPA, cap, forum? | [Glean security](https://www.glean.com/security) |
| transfers | Not confirmed | Not specified. | APP 8 map. | [Glean security](https://www.glean.com/security) |
| incidents | Not confirmed | Not specified. | Breach notice? | [Glean security](https://www.glean.com/security) |
| changes | Not confirmed | Agentic features expanding 2026. | Notice before new agents? | [Glean security](https://www.glean.com/security) |
| exit | Not confirmed | Not specified. | Index deletion certificate? | [Glean security](https://www.glean.com/security) |
| connectors | Public claim only | Connects to workplace systems. | Enabled connector list. | [Glean security](https://www.glean.com/security) |
| webSearch | Not confirmed | Primarily internal search; confirm web off. | Web search off? | [Glean security](https://www.glean.com/security) |
| actionControl | Not confirmed | Agentic coworker can act. | Human confirm for writes? | [Glean security](https://www.glean.com/security) |
| humanReview | Public claim only | Identity verified before AI runs. | Audit log export? | [Glean security](https://www.glean.com/security) |

## Notes

Training, subprocessors, residency and DPA not on the security page extract. T3 short record. Confidence raised from low to medium on 2026-10-10 because a security or hosting quote on the vendor's own domain was applied.

## Sources

- [Glean security](https://www.glean.com/security) (checked 2026-09-20)
- [GDPR on the vendor's site](https://www.glean.com/) (checked 2026-10-10)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.