---
title: "Clarity (Deloitte Touche Tohmatsu (Australian Partnership))"
url: "https://ailawframework.com/software/deloitte-clarity"
type: "software_profile"
site: "AI Law Framework"
id: "deloitte-clarity"
vendor: "Deloitte Touche Tohmatsu (Australian Partnership)"
category: "Legal-specific"
segment: "eDiscovery and litigation"
confidence: "medium"
last_reviewed: "2026-10-10"
---

# Clarity (Deloitte Touche Tohmatsu (Australian Partnership))

> A Deloitte Australia data platform that applies machine learning to large document, image, audio and video sets for discovery, investigations, remediation and contract analysis, including entity and PII detection and…

Canonical page: https://ailawframework.com/software/deloitte-clarity  
Last reviewed: 2026-10-10

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Clarity as published on Deloitte Australia's own service page: the Vision, Speech, Language and Redaction capability groups. No plan, licence, security or contractual document is published; the only routes are Contact us and Submit RFP.

A Deloitte Australia data platform that applies machine learning to large document, image, audio and video sets for discovery, investigations, remediation and contract analysis, including entity and PII detection and automated redaction.

## Capabilities

- eDiscovery document review
- Data extraction
- Document classification
- Redaction
- Transcription

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | Not published |
| Hosting regions | Unknown |
| Australian region | Unknown |
| Assurance | GDPR: the vendor's own page states "compliance with security and privacy laws, regulations or frameworks like the NIS directive, TISAX, GDPR and other international data privacy legislation. Deloitte has a multidiscipli" (https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html, checked 2026-10-10)., ISO 27001: the vendor's own page states "load SOC2 eBook](https://hu.register-deloittece.com/forms/registration.html?docid=135) ##### 03 ISO 27001 Being on top of cyber challenges is instrumental for business leaders and ma" (https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html, checked 2026-10-10)., SOC 2: the vendor's own page states "ionable recommendations tailored to the unique risk profiles of the organizations. ##### 02 SOC1, SOC2 READINESS & AUDIT An efficiently managed IT security control environment is" (https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html, checked 2026-10-10). |
| Training on customer content | Unknown |
| Pricing | No price, unit of charge, licence or subscription is published for Clarity. The service page's only calls to action are 'Contact us' and 'Submit RFP'. Whether Clarity is licensed to a client, charged per document or delivered only as part of a Deloitte engagement is not stated on any page read, and no rate card or pricing page was found. |
| Australian presence | Yes. Clarity is published on Deloitte Australia's own website, with Australian partner contacts and telephone numbers in Melbourne and Sydney and an Australian 'Submit RFP' route. The contracting entity for a Clarity engagement is not published. The Deloitte Australia Privacy Statement states it applies to 'Deloitte Australia' which 'includes both the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls', and names Deloitte Touche Tohmatsu as the addressee for privacy complaints; no ABN or ACN appears on any page read. The site footer states DTTL member firms 'are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties', so which entity contracts, and on what terms, has to come from the engagement letter rather than from published material. |
| Website | https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Product and what is published about it | Public claim only | The vendor's own service page states 'Clarity is a data platform that helps organisations strengthen public trust by responding to data intensive events with fast and accurate discovery, investigation and remediation. Clarity leverages artificial intelligence to accelerate information extraction from millions of documents every year to create efficiencies through automation, reduce costs and improve the speed and quality of decision outcomes for our financial services, legal and government clients.' Four capability groups are published - Vision, Speech, Language and Redaction - and nothing else: no module list, plan, edition, version or release stage. The page is a service marketing page; no product documentation, security page, terms or privacy document specific to Clarity was found. | Is Clarity a product we can license and run against our own matters, or only a platform Deloitte operates on our behalf within an engagement? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) |
| The four published capability groups | Public claim only | Vision: 'Extract text, key-value pairs, tables and structures from documents and forms. Automate detection of checkboxes, dates, PII and signatures. Use visual data processing to enrich video content with people, objects, extracted text, scene detection, and more.' Speech: 'Extract rich insights from audio data that powers discovery of new forms of content such as spoken words, topics, sentiment and speaker identities, across multiple languages.' Language: 'Classify text into relevant categories and identify entities such as names, tax file numbers, ID document fields, and PII in text. Tailor and finetune text classification to your organisation's needs.' Redaction: 'Automate redaction of objects, entities and PII in documents, images and audio to protect customer information and fulfil privacy obligations.' The heading also names contract analysis, but no contract-specific feature, clause library or comparison function is described anywhere on the pages read. | What does 'contract analysis' consist of in Clarity, and which of the four capability groups performs it? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) |
| Deployment and hosting - not published | Not confirmed | No deployment model, hosting provider, hosting region, tenancy model or architecture is published for Clarity on any page read. The page states outputs are interoperable - 'Integrate enriched data, predictions and insights into downstream systems, reports and business processes' - and the Discovery and Data Management page states the vendor's assets are integrated into the standard workflows of eDiscovery and review platforms, naming none. facts.deployment records 'saas' only because the controlled vocabulary has no value for 'not published' or 'operated by the vendor inside an engagement'; it is not a published fact and should not be read as one. facts.hostingRegions and facts.australianRegion are recorded as unknown for the same reason. | Where is Clarity hosted, in which cloud and which region, and does any of our data leave Australia during processing? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Jurisdiction and applicable law | Not confirmed | No governing law, forum or contractual document for Clarity is published. The Deloitte Australia Privacy Statement commits the firm, when handling personal information, to comply with 'the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth)' along with State and Territory legislation, the Spam Act 2003 (Cth), the Do Not Call Register Act 2006 (Cth) and the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), and to comply with other jurisdictions' data protection laws such as the GDPR where applicable. That statement governs the firm's handling of personal information and its websites; it is not a Clarity product agreement. The Language capability names Australian data types - 'tax file numbers, ID document fields' - but no Australian legal content or court rule set is claimed. | Which engagement terms and governing law would apply to a Clarity engagement, and would the Australian Privacy Principles be expressly incorporated? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Who it is published for | Public claim only | The service page names 'our financial services, legal and government clients'. The Discovery and Data Management page states 'Deloitte Discovery and Data Management helps inhouse counsel, law firms and government agencies to control costs and mitigate risk across the entire information management life-cycle', and offers Audio-visual Analytics and Document Intelligence as services a client 'can engage us for'. Published use cases are document discovery, remediation, investigations and contract analysis, including identifying and redacting 'Personally and Sensitive Identifiable Information (P/SII)'. | For a law firm rather than a corporate client, what is the engagement shape - does our firm operate Clarity, or does Deloitte process our client's documents? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Integration with review platforms | Public claim only | The Discovery and Data Management page states that the vendor's assets are integrated into the standard workflows of eDiscovery and review platforms, without naming any platform, and that the vendor can 'Create bespoke solutions leveraging Machine Learning and AI to address your unstructured data challenges and integrate them into Discovery platforms for your use'. The Clarity page's Interoperable bullet states 'Integrate enriched data, predictions and insights into downstream systems, reports and business processes.' No connector list, API documentation or named platform integration was found. | Which review platforms does Clarity integrate with today, and how would it connect to the platform our matter is already hosted in? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Support and delivery contacts | Public claim only | The service page publishes two Deloitte Australia partner contacts with Melbourne and Sydney telephone numbers and Deloitte email addresses, under 'Consulting \| AI & Data Trust' and 'Forensic', together with 'Contact us' and 'Submit RFP' links. No support model, service level, hours of coverage or escalation path is published, and no help centre or product documentation was found. | What support and service levels would apply during a live discovery timetable, and who holds them - the engagement team or a product support function? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) |
| Published claims about performance | Public claim only | The Clarity page publishes volume and outcome claims without method or measurement: that the platform accelerates 'information extraction from millions of documents every year', and, in a bullet on the same page, that it provides insights for 'tens of millions of documents across government, financial services and law firms every year'. The Discovery and Data Management page states that audio-visual work can 'reduce review times by as much as two-thirds, while maintaining consistent and accurate results'. No accuracy, precision or recall figure, sample, protocol, date or independent benchmark is published for any capability, and no validation report is offered on the pages read. | Provide accuracy measurements for entity detection, classification and redaction on document types like ours, with the protocol and sample size used. | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Scope of use as published | Public claim only | The published scope is document-intensive discovery, investigations, remediation and contract analysis over unstructured content including documents, forms, images, video and audio, with outputs pushed into downstream systems. The Discovery and Data Management page adds the aims of targeting 'the relevant review population', identifying and redacting P/SII, and understanding 'content from unstructured data like handwritten text, signatures, audio, video and image files'. Nothing published describes legal analysis, advice or drafting; the platform is published as an extraction, classification and redaction layer ahead of human review. | For a discovery exercise with a court timetable, which parts of the workflow does Clarity perform and which remain manual? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Authority to put client material through the platform | Not confirmed | Nothing published addresses the authority, consents or engagement terms on which client material is put through Clarity. The Deloitte Australia Privacy Statement is a firm-level statement about the handling of personal information and the firm's websites, and requires nothing of a client in this respect. No acceptable-use policy, client warranty or terms of use specific to Clarity was found. | What warranty about rights and client consents would the engagement letter require from us before our client's documents are processed in Clarity? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Which models process the content | Not confirmed | No model provider, model family or model name is published. The Clarity page states only that the platform lets clients 'Leverage pretrained, production-grade machine learning models', without naming them or saying whether they are built by Deloitte, licensed from a third party, or accessed from a cloud provider's services. The Discovery and Data Management page refers to 'machine learning assets' and to creating bespoke solutions, again with no provider named. | Name each model and model host behind Vision, Speech, Language and Redaction, and state whether any is a third-party service and in which country it runs. | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Sub-processors and offshore recipients | Not confirmed | No sub-processor list exists for Clarity. At firm level, the Deloitte Australia Privacy Statement states personal information may be disclosed to 'Other entities in the Deloitte Network' and to 'Third parties that we engage to assist us in providing professional services to our clients or in the operation of our business (i.e. our subcontractors, advisors, and suppliers)', and that 'These entities and third parties may sometimes be located in other countries, in particular the United States, Japan, Europe, Singapore, UK and India.' That statement is about personal information handled by the firm generally, not about matter content processed in Clarity, and it names no provider or platform. | For a Clarity engagement, list every sub-processor and Deloitte Network entity that would touch our matter data and the country each is in. | [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Whether client content improves the models | Not confirmed | Nothing published states whether client content is used to train, fine-tune or improve Clarity's models. Two published statements make the question sharper rather than answering it: the Clarity page offers 'pretrained, production-grade machine learning models' that, in the same sentence, 'learn and improve over time', and the Language capability offers to 'Tailor and finetune text classification to your organisation's needs'. Neither says whose data does the learning or fine-tuning, whether any tuned model is isolated to one client, or whether a tuned model persists after an engagement ends. The Deloitte Australia Privacy Statement says the firm may use 'non-personal, de-identified, and aggregated information' for purposes including data analytics and research, but does not address model training. | Does client content train, fine-tune or otherwise improve any Clarity model, is a tuned model isolated to us, and is it deleted when the engagement ends? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Corrections and derived data | Not confirmed | Nothing published states what happens to reviewer corrections, validation decisions or business rules created during a Clarity engagement, or who owns them. The Discovery and Data Management page states the firm will 'work with you to create business rules that work alongside these machine learning assets', without addressing ownership or reuse. The Deloitte Australia Privacy Statement states the firm 'may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional purposes', which is a firm-level statement about personal information rather than about engagement work product. | Who owns the business rules, tuned classifiers and corrected training examples produced in our engagement, and can Deloitte reuse them for other clients? | [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Retention of matter content | Not confirmed | No retention statement, period or policy for Clarity is published. The Deloitte Australia Privacy Statement does not state a retention period for client or matter content, and there is no Clarity data-handling document. facts.retentionSummary is therefore null. | How long is our matter content, and every derived index or model artefact, retained after the engagement ends, and where is that written down? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Deletion and return of data | Not confirmed | No deletion commitment, deletion timeframe or certificate-of-destruction process is published for Clarity. The Deloitte Australia Privacy Statement gives individuals a route to access or correct personal information through the firm's Privacy Officer, and its heading refers to deletion, but it sets no deletion commitment for client matter content processed in a platform. | On completion, will Deloitte delete all copies, extracts, indexes and derived artefacts of our matter data and certify that in writing, and within how many days? | [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Who inside the firm can see the content | Not confirmed | Nothing published states which Deloitte personnel can access matter content in Clarity, whether access is logged, or whether the client is told about access. The Discovery and Data Management page describes the delivery team as 'data scientists, engineers and full-stack developers working alongside eDiscovery practitioners, digital forensic specialists and eHearing experts', which indicates a staffed delivery model but sets out no access control. The Deloitte Australia Privacy Statement lists 'Administrative and technical controls to restrict access to personal information to only those people who need access' at firm level. | Which named roles can open our matter content in Clarity, is every access logged, and can we receive that access log? | [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Authentication and user administration | Not confirmed | No authentication, single sign-on, multi-factor, role model or user-administration detail is published for Clarity, and no client-facing interface is described. The Deloitte Australia Privacy Statement records firm-level physical and technical controls, including staff security passes and access restriction, but nothing platform-specific. | If our people use Clarity directly, how do they authenticate, is single sign-on with multi-factor supported, and what roles exist? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Encryption | Not confirmed | No encryption statement for Clarity is published. The Deloitte Australia Privacy Statement lists 'Technological security measures, including fire walls, encryption, and anti-virus software' among firm-level protections for personal information, without stating what is encrypted, in transit or at rest, with which algorithms or key management, and without reference to Clarity. | Is matter content in Clarity encrypted in transit and at rest, with what key management, and who holds the keys? | [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Independent assurance | Public claim only | No assurance report or certification is published for Clarity: no SOC 2, no ISO/IEC 27001, no ISO/IEC 42001, no IRAP assessment and no penetration-test summary was found on the service page, the Discovery and Data Management page or the Privacy Statement, and there is no trust centre or security page for the platform. facts.assurance is therefore empty. GDPR: the vendor's own page states "compliance with security and privacy laws, regulations or frameworks like the NIS directive, TISAX, GDPR and other international data privacy legislation. Deloitte has a multidiscipli" (https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html, checked 2026-10-10). ISO 27001: the vendor's own page states "load SOC2 eBook](https://hu.register-deloittece.com/forms/registration.html?docid=135) ##### 03 ISO 27001 Being on top of cyber challenges is instrumental for business leaders and ma" (https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html, checked 2026-10-10). SOC 2: the vendor's own page states "ionable recommendations tailored to the unique risk profiles of the organizations. ##### 02 SOC1, SOC2 READINESS & AUDIT An efficiently managed IT security control environment is" (https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html, checked 2026-10-10). | Does Clarity hold ISO/IEC 27001 certification or an IRAP assessment, and can we see the certificate or report with its scope? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html); [GDPR on the vendor's site](https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html) |
| Contract structure | Not confirmed | No contract, master services agreement, order form, service schedule or data processing agreement for Clarity is published. The only contractual-looking links on the pages read are the site-wide 'Terms of Use', 'Cookies' and 'Privacy' footer links, and the Terms of Use governs use of the website rather than the platform; it was not opened in this pass. The site footer states that DTTL 'and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions'. Acquisition is by 'Contact us' or 'Submit RFP', so the terms would come from an engagement letter that is not published. | Provide the engagement letter and any Clarity service schedule, including liability, indemnity, data processing and professional-conduct terms, before we put client documents into it. | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Cross-border transfer | Not confirmed | No statement about cross-border processing or storage of matter content in Clarity is published. At firm level, the Deloitte Australia Privacy Statement states personal information may be disclosed to Deloitte Network entities and engaged third parties that 'may sometimes be located in other countries, in particular the United States, Japan, Europe, Singapore, UK and India', and that the firm will 'take steps to ensure that those recipients implement appropriate safeguards'. Whether any Clarity processing, model inference or support occurs outside Australia is not addressed anywhere on the pages read, so facts.australianRegion is unknown. | Will all Clarity processing, inference and support for our matter occur in Australia, and if not, in which countries and under what safeguards? | [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Breach notification | Not confirmed | No incident or breach notification commitment for Clarity is published, and the Deloitte Australia Privacy Statement contains no notification trigger, recipient or timeframe and no reference to the Notifiable Data Breaches scheme. No status page or incident history was found. | Within what period would Deloitte notify us of a security incident affecting our matter data in Clarity, and who makes the Notifiable Data Breaches assessment? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Changes to the platform and how they are communicated | Not confirmed | No change log, release notes, versioning or deprecation policy for Clarity is published, and no notification commitment for changes to models or capabilities was found. The Clarity page states the models 'learn and improve over time' without saying how a change is recorded or communicated. Whether a model change mid-engagement would be disclosed is not addressed. | How would a change to a Clarity model or capability part-way through our matter be recorded and notified, and can we pin a version for defensibility? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) |
| Exit and portability | Not confirmed | No exit, portability or data-return provision for Clarity is published. The Clarity page's Interoperable bullet - 'Integrate enriched data, predictions and insights into downstream systems, reports and business processes' - describes output integration, not exit; no export format, load file or handover process is described. | At the end of the engagement, in what format are enriched data, coding decisions and redacted documents handed back, and what does Deloitte keep? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) |
| Connectors and data movement | Not confirmed | No connector, API or integration list is published for Clarity. The vendor states its assets are integrated into the standard workflows of eDiscovery and review platforms and that insights can be pushed into downstream systems, but names no platform, no protocol and no direction of data flow. Whether Clarity reaches into a client's own systems, or works only on data delivered to Deloitte, is not stated. | Does Clarity connect to our systems directly, or do we transfer data to Deloitte, and by what mechanism is that transfer made? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) |
| Access to the open web | Not confirmed | Nothing published states whether Clarity retrieves anything from the internet. The published capabilities all operate on client-supplied content - documents, forms, images, audio and video - but there is no statement confirming or denying outbound retrieval or enrichment from external sources. | Does any Clarity capability enrich or verify content against external or internet sources, and can that be turned off for our matter? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) |
| What the platform does automatically | Public claim only | The published automation is substantial and described without any statement of confirmation steps: 'Automate detection of checkboxes, dates, PII and signatures', 'Classify text into relevant categories and identify entities', and 'Automate redaction of objects, entities and PII in documents, images and audio to protect customer information and fulfil privacy obligations'. Automated redaction changes documents, and nothing published states whether a redaction is applied to a working copy or the original, whether a person approves each one, or whether an automated redaction can be reversed. The Deloitte Australia Privacy Statement separately states, of the firm generally, that 'We may use automated processes to support decisions about individuals' with safeguards 'including impact assessments, periodic review, transparency, and the ability for individuals to request further information or human intervention'. | In an automated redaction run, is each redaction reviewed before it is applied, is the unredacted original preserved, and is the redaction reversible and logged? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Human review of output | Not confirmed | No human-review or human-in-the-loop statement for Clarity is published, and no disclaimer about output accuracy was found on the service page. The Discovery and Data Management page states the firm will 'Target and focus review and investigation efforts on content that was previously unreachable by human experts' and describes working with the client to create business rules alongside the machine learning assets, which implies a staffed workflow but states no review obligation, sampling regime or quality-control step. At firm level the Privacy Statement offers individuals 'the ability... to request further information or human intervention' where automated processes support decisions about them. | What quality control sits between a Clarity output and a document produced to the other side - sampling rate, reviewer seniority, and who signs off? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |
| Check for vendor content directing how AI describes the product | Not confirmed | Checked deliberately on 2026-09-27 and not found on the pages read. What was checked: the full text of the Clarity service page, the Discovery and Data Management page and the Deloitte Australia Privacy Statement, none of which contains a block addressed to AI models, assistants, crawlers or 'LLMs', or any instruction about how the product should be described; and a URL listing of deloitte.com/au, which surfaced no /llms.txt, /ai-info, /ai or /for-ai path. The check is limited: deloitte.com is a very large site, the URL listing was keyword-filtered rather than exhaustive, and no credit was spent guessing at unlisted paths, so a page outside the three read and outside that listing would not have been seen. No comparative or superlative self-description in a published question-and-answer set was found on the pages read. | Do you publish any page or embedded block addressed to AI assistants, crawlers or language models that describes Clarity or instructs how it should be described? | [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html); [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html); [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) |

## Notes

Confidence is low by the standard in the authoring contract: of the 20 critical controls, 19 are recorded as not_verified (only the automation entry could be recorded from published material, as a vendor claim) because Deloitte Australia publishes no security page, trust centre, terms, data processing agreement, sub-processor list or product documentation for Clarity, and no pricing. That absence is itself the finding. Everything recorded here comes from three pages of the vendor's own site read on 2026-09-27: the Clarity service page, the Discovery and Data Management page that links to it, and the Deloitte Australia Privacy Statement. The Privacy Statement is a firm-level statement about the handling of personal information and about Deloitte Australia's websites; it is not a Clarity product document, and nothing in it has been treated as establishing a fact about the platform. Two structured fields are recorded against a vocabulary that cannot express the true position, and should not be read as published facts: facts.deployment is 'saas' only because DEPLOYMENT has no value for 'not published', and facts.pricing.model is 'unknown'. facts.hostingRegions is ['unknown'] and facts.australianRegion is 'unknown'. Not resolved, and what would settle it: the contracting entity and its ABN (an engagement letter or a Clarity service schedule); whether a firm can license Clarity at all or only buy an engagement; hosting region and whether inference runs in Australia; and whether client content trains or fine-tunes the models, which the page's own wording about models that 'learn and improve over time' and about fine-tuning classification makes the first question to put to the vendor. A web search on 2026-09-27 also returned an entry for Clarity on a third-party application marketplace; that page was not opened, nothing from it is recorded, and a marketplace listing would in any case be a directory entry rather than the vendor publishing. Budget: five firecrawl operations were spent across both stages, the cap for this product. Deployment re-mapped to not_published on 2026-09-27 when that value was added to the controlled DEPLOYMENT list (previously recorded ['saas'] because the list had no escape and forced a value). The vendor publishes no deployment, hosting or tenancy statement; the only published routes to buy are 'Contact us' and 'Submit RFP'. Confidence raised from low to medium on 2026-10-10 because a security or hosting quote on the vendor's own domain was applied.

## Sources

- [Deloitte Australia - Clarity: accelerated document discovery, remediation, investigations and contract analysis](https://www.deloitte.com/au/en/services/consulting-financial/services/clarity-document-discovery-remediation-investigations-contract-analysis.html) (checked 2026-09-27)
- [Deloitte Australia - Discovery and Data Management (Audio-visual Analytics and Document Intelligence services, both linking to Clarity)](https://www.deloitte.com/au/en/services/consulting/services/deloitte-forensic/data-management.html) (checked 2026-09-27)
- [Deloitte Australia - Privacy Statement (applies to the Australian Partnership of Deloitte Touche Tohmatsu and the entities it owns or controls)](https://www.deloitte.com/au/en/legal/privacy.html) (checked 2026-09-27)
- [GDPR on the vendor's site](https://www.deloitte.com/hu/en/services/consulting-risk/services/cyber/it-risk-and-audit.html) (checked 2026-10-10)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.
