---
title: "Claude Team (Anthropic, PBC)"
url: "https://ailawframework.com/software/claude-team"
type: "software_profile"
site: "AI Law Framework"
id: "claude-team"
vendor: "Anthropic, PBC"
category: "General-purpose"
segment: "General-purpose assistants"
confidence: "high"
last_reviewed: "2026-09-20"
---

# Claude Team (Anthropic, PBC)

> Managed team assistant under commercial no-training terms, with SSO and connectors. Lacks several Enterprise governance controls that firms handling privileged matter usually need.

Canonical page: https://ailawframework.com/software/claude-team  
Last reviewed: 2026-09-20

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Claude Team (Standard and Premium seats, 2–150 users). Commercial Terms and DPA apply. SCIM, custom retention, audit-log export, CMEK, HIPAA-ready and US-only inference are Enterprise-only. Consumer and API have separate profiles.

## Capabilities

- Document summarisation
- Contract drafting
- Contract review and redlining
- Knowledge search
- Agentic workflows
- Legal research

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS |
| Hosting regions | United States, Worldwide or dynamically routed |
| Australian region | No |
| Model providers | Anthropic |
| Assurance | SOC 2 Type II, ISO 27001:2022, ISO/IEC 42001:2023, CSA STAR, NIST 800-171 |
| Training on customer content | No |
| Retention | Chats retained until user deletion (backend within 30 days) or account end. Custom organisation retention is Enterprise-only. Team product interfaces are not ZDR-eligible. Feedback retained up to 5 years if ratings are used. |
| Integrations | Microsoft 365, Microsoft Word, Microsoft Outlook, Google Drive, Gmail, Slack, GitHub |
| Legal content coverage | No native Australian primary-law collection. Optional legal MCP connectors need confirmation on Team. |
| Pricing | Team is published per-seat pricing with per-member weekly usage limits and optional extra credits. Mix Standard and Premium seats. Maximum 150 seats; then upgrade to Enterprise. |
| Australian presence | Yes. Sydney office (April 2026). Named AU customers are not confirmed as Team versus Enterprise. |
| Website | https://www.anthropic.com/pricing |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Plan in scope | Public claim only | Claude Team is a commercial workspace for 2 to 150 seats. Standard seats are USD 20 per seat per month billed annually (USD 25 monthly); Premium seats are USD 100 / USD 125. SSO, central billing, connector admin and enterprise search are included. SCIM, audit logs, Compliance API, custom retention, HIPAA-ready, CMEK and US-only inference are Enterprise-only on the pricing comparison. | Confirm we are buying Team not consumer Pro/Max, the seat mix, and that we accept the absence of SCIM, custom retention and audit-log export on this tier. | [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan); [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing) |
| Deployment and hosting | Public claim only | Team is multi-tenant SaaS (web, desktop, mobile). Commercial storage is in the United States. Default inference may be routed to selected countries in the US, Europe, Asia and Australia. US-only inference is documented for usage-based Enterprise, not Team. | State storage, inference routing and backup locations for a Team tenancy, and whether US-only inference can be purchased on Team. | [Where are your servers located?](https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers); [API and data retention (ZDR and HIPAA readiness)](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention) |
| Legal features | Public claim only | Team includes Claude Code, Cowork, Microsoft 365, Outlook, enterprise search and connectors. Claude for Legal plugins and MCP connectors (iManage, NetDocuments and others) are described on legal pages as available to legal teams on Claude; confirm they are licensed on Team rather than Enterprise-only. | Which legal plugins and DMS connectors are actually enabled on Team for our tenancy? | [Claude for the legal industry (12 May 2026)](https://claude.com/blog/claude-for-the-legal-industry); [Claude Legal Solutions](https://claude.com/solutions/legal); [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan) |
| Australia | Public claim only | Australia is a supported country. Anthropic opened a Sydney office in April 2026. No Australian storage region is published for Team. | Will Team be contracted for use from Australia given US storage? | [Supported countries and regions](https://www.anthropic.com/supported-countries); [Anthropic names ANZ general manager and opens Sydney office](https://www.anthropic.com/news/theo-hourmouzis-general-manager-australia-new-zealand) |
| Pricing | Public claim only | Published per-seat pricing with weekly usage limits per member; extra usage credits can be purchased. Price and plans are subject to change at Anthropic's discretion. Commercial Terms allow rate updates on 30 days' notice. Team supports monthly or annual billing; seats can be added mid-term. | Give a written quote for our seat mix, credit overage rates, renewal terms and any right to reduce seats. | [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan); [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing); [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms) |
| SSO and Microsoft 365 | Public claim only | Team includes SSO, domain capture (pricing table: domain capture is Enterprise), JIT provisioning, connector admin and Microsoft 365. SCIM is not available on Team. JIT does not automatically remove members who are unassigned in the identity provider; they keep a seat until an admin removes them. | Demonstrate Entra SSO on Team, whether local passwords can be disabled, and the exact offboarding steps given the lack of SCIM. | [Set up JIT or SCIM provisioning](https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning); [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan); [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing) |
| Support | Public claim only | Team is self-serve. Support subprocessors include Intercom, Nutun (South Africa) and Boldr (Canada). No public severity SLA. Security reports go through the Responsible Disclosure Policy / HackerOne form. | What support hours and security contact apply to Team, and is Australian-hours coverage available? | [Anthropic subprocessors](https://trust.anthropic.com/subprocessors); [Anthropic Responsible Disclosure Policy](https://www.anthropic.com/responsible-disclosure-policy) |
| Quality evidence | Public claim only | Same general model family as Enterprise. Commercial Terms warn outputs may be false. No Team-specific legal accuracy benchmark was published. | What evaluation results exist for Team-enabled legal plugins on Australian material? | [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms); [Claude Legal Solutions](https://claude.com/solutions/legal) |
| Task fit | Not confirmed | Team is a general-purpose workspace. It can draft and summarise from uploaded files and connectors but is not a licensed citator unless a research connector is enabled. Open-ended legal advice remains a red-tier task. | For each proposed task, will web search be off and will outputs be grounded only in our documents or a licensed source? | [Claude for the legal industry (12 May 2026)](https://claude.com/blog/claude-for-the-legal-industry); [Using Claude for legal work: privilege, confidentiality and configuration](https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration) |
| Client-facing use | Not confirmed | Team is a professional workspace, not a consumer chatbot, but it does not prevent a user from pasting advice to a client. No Australian client-disclosure templates were found. | Can we restrict Team to named practitioners and disable any client-facing or public-service plugins? | [Using Claude for legal work: privilege, confidentiality and configuration](https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration); [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms) |
| Model provider | Public claim only | Anthropic is the model provider. Covered Models may require 30-day retention. Team/Enterprise product interfaces are not ZDR-eligible. | Which model IDs will our Team seats use, and which are Covered Models? | [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms); [API and data retention (ZDR and HIPAA readiness)](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention) |
| Subprocessors | Public claim only | Same published Trust Center list as other commercial products (GCP, AWS, Azure, Cloudflare, Stripe, WorkOS, Intercom, Nutun, Brave Search, TurboPuffer and others). DPA 15-day objection window for new subprocessors. | Provide the Team-scoped subprocessor list and confirm we can disable web search and voice (ElevenLabs). | [Anthropic subprocessors](https://trust.anthropic.com/subprocessors); [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) |
| Training on customer content | Public claim only | Commercial Terms prohibit training on Customer Content. Commercial privacy article: Claude for Work inputs/outputs are not used to train models by default. Feedback is a separate exception. This does not apply if staff use consumer Free/Pro/Max instead of Team. | Confirm the signed Team agreement contains the no-training clause and that consumer accounts on our domain will be captured or blocked. | [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms); [Is my data used for model training? (commercial products)](https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training) |
| Feedback | Public claim only | Thumbs-up/down stores the conversation for up to five years and may be used to train models. Team Owners can disable Rate chats. If ratings stay on, matter content in that conversation can enter the training exception. | Disable Rate chats for our Team organisation before go-live. | [Is my data used for model training? (commercial products)](https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training) |
| Retention | Public claim only | Team chats are retained to provide the product. Users can delete chats (history immediately; backend within 30 days). Custom retention controls are documented as Enterprise-only. Incognito chats delete within 30 days unless flagged. Usage Policy flags: up to 2 years content / 7 years classifier scores. ZDR does not apply to Team product interfaces. | What retention period will apply to our Team chats, projects and Claude Code sessions, and can we buy custom retention without upgrading to Enterprise? | [How long do you store my organisation's data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data); [Configure custom data retention controls for Enterprise plans](https://privacy.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans); [API and data retention (ZDR and HIPAA readiness)](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention) |
| Deletion and exit | Public claim only | DPA: within 30 days of termination, return or self-service export on request, then deletion including subprocessors with legal/safety exceptions. Chat delete is user-driven. No matter-level admin deletion workflow was documented for Team. | How do we export all Team chats, projects and files on exit, and what certificate of deletion will you issue? | [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum); [How long do you store my organisation's data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data) |
| Vendor staff access | Public claim only | Automated safety review; human review only of flagged content, with confidentiality controls described in the legal configuration article. Access Transparency is not stated to cover Claude for Work / Team seats. Support staff via Intercom/Nutun/Boldr. | Will any Anthropic or support-subprocessor person read our Team chats without our approval, and is that access logged to us? | [Using Claude for legal work: privilege, confidentiality and configuration](https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration); [Anthropic subprocessors](https://trust.anthropic.com/subprocessors) |
| Identity and admin | Public claim only | Team: SSO, JIT, roles (Owner, Admin, User), spend controls, connector admin. No SCIM. JIT never auto-removes members. Audit logs and Compliance API are Enterprise-only on the pricing comparison. | Show SSO-only login, admin disable of a user, and what audit trail Team actually retains. | [Set up JIT or SCIM provisioning](https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning); [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing); [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan) |
| Encryption | Public claim only | DPA Schedule 2: AES-256 at rest, TLS 1.2+ in transit. CMEK is documented for qualifying Claude Enterprise / Platform customers, not as a Team feature. | Confirm Team encryption coverage for chats, files and backups, and whether CMEK can be added on Team. | [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) |
| Assurance | Public claim only | Trust Center marks Claude Team in scope for SOC 2 Type II, ISO 27001, ISO 42001, CSA STAR and NIST 800-171 (HIPAA marked N/A for Team). Full reports were not inspected. | Provide current reports whose scope includes Claude Team. | [Anthropic Trust Center](https://trust.anthropic.com/); [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) |
| Contract | Public claim only | Commercial Terms and DPA apply to Team (not consumer terms). Customer owns Outputs; Customer Content is confidential; 12-month fee liability cap; California law and San Francisco arbitration for Australian customers. | Will the Team order form incorporate the Commercial Terms and DPA without consumer-term fallback, and can we negotiate forum and cap? | [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms); [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) |
| Cross-border transfers | Public claim only | US storage; default global inference routing may include Australia as a processing location, not as a storage region. SCCs in the DPA. Support locations include the United States, South Africa and Canada. | List every country for Team storage, inference, backups and support, and assist an APP 8 assessment. | [Where are your servers located?](https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers); [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum); [Anthropic subprocessors](https://trust.anthropic.com/subprocessors) |
| Incidents | Public claim only | DPA: Security Breach notice within 48 hours of awareness. Responsible disclosure via HackerOne. Status page at status.claude.com. CVE-2026-22561 listed on the Trust Center for the Windows installer. | Confirm 48-hour NDB-usable notice applies to Team and provide a two-year incident summary. | [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum); [Anthropic Trust Center](https://trust.anthropic.com/); [Anthropic Responsible Disclosure Policy](https://www.anthropic.com/responsible-disclosure-policy) |
| Changes | Public claim only | Terms and prices may change on 30 days' notice. Subprocessor notice with 15-day objection. Claude for Legal launched May 2026. Series G February 2026. | What notice do Team customers get before model or plugin behaviour changes, and can we terminate if price rises uncapped? | [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms); [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum); [Anthropic raises USD 30 billion Series G](https://www.anthropic.com/news/anthropic-raises-30-billion-series-g-funding-380-billion-post-money-valuation); [Claude for the legal industry (12 May 2026)](https://claude.com/blog/claude-for-the-legal-industry) |
| Exit | Public claim only | DPA 30-day return/delete. Team has no documented Compliance API export. Termination for convenience exists in Commercial Terms (Anthropic 30 days). | Provide a Team export of chats, projects, files and admin logs in open formats, then certified deletion. | [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) |
| Connectors | Public claim only | Team includes Google Drive, Gmail, Calendar, GitHub, Microsoft 365, Slack and admin controls for remote/local connectors. Legal MCP connectors need confirmation on Team. Third-party integrations are outside ZDR (ZDR anyway does not cover Team UI). | List connectors that will be on, data sent, and permission inheritance for our DMS. | [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan); [Claude for the legal industry (12 May 2026)](https://claude.com/blog/claude-for-the-legal-industry); [API and data retention (ZDR and HIPAA readiness)](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention) |
| Web search | Public claim only | Web search is listed as a Team feature. Brave Search and TurboPuffer are subprocessors. Not a licensed citator. | Can web search be switched off for our Team organisation? | [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing); [Anthropic subprocessors](https://trust.anthropic.com/subprocessors) |
| Agentic actions | Not confirmed | Cowork and Claude Code are included on Team. Admin connector controls and spend caps exist. No documented tenant kill-switch for in-flight agents was found. | Which Cowork/Code actions need human confirm, and how do we stop them immediately? | [What is the Team plan? \| Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan); [Claude for the legal industry (12 May 2026)](https://claude.com/blog/claude-for-the-legal-industry) |
| Human oversight | Public claim only | Commercial Terms require the customer to evaluate outputs. Team usage analytics exist; per-user audit logs are Enterprise-only on the pricing table. | What supervision records does Team actually retain, and how do we export them? | [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms); [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing) |

## Notes

Team lacks SCIM, custom retention and audit-log export relative to Enterprise. Legal plugin availability on Team versus Enterprise was not separately itemised on the pricing table. Full audit reports not inspected.

## Sources

- [Anthropic Commercial Terms of Service](https://www.anthropic.com/legal/commercial-terms) (checked 2026-09-20)
- [Claude for the legal industry (12 May 2026)](https://claude.com/blog/claude-for-the-legal-industry) (checked 2026-09-20)
- [Claude Legal Solutions](https://claude.com/solutions/legal) (checked 2026-09-20)
- [Using Claude for legal work: privilege, confidentiality and configuration](https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration) (checked 2026-09-20)
- [Where are your servers located?](https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers) (checked 2026-09-20)
- [API and data retention (ZDR and HIPAA readiness)](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention) (checked 2026-09-20)
- [Supported countries and regions](https://www.anthropic.com/supported-countries) (checked 2026-09-20)
- [Anthropic names ANZ general manager and opens Sydney office](https://www.anthropic.com/news/theo-hourmouzis-general-manager-australia-new-zealand) (checked 2026-09-20)
- [Anthropic Responsible Disclosure Policy](https://www.anthropic.com/responsible-disclosure-policy) (checked 2026-09-20)
- [Configure custom data retention controls for Enterprise plans](https://privacy.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans) (checked 2026-09-20)
- [Anthropic raises USD 30 billion Series G](https://www.anthropic.com/news/anthropic-raises-30-billion-series-g-funding-380-billion-post-money-valuation) (checked 2026-09-20)
- [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) (checked 2026-09-20)
- [Is my data used for model training? (commercial products)](https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training) (checked 2026-09-20)
- [How long do you store my organisation's data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data) (checked 2026-09-20)
- [What is the Team plan? | Claude Help Center](https://support.claude.com/en/articles/9266767-what-is-the-team-plan) (checked 2026-09-20)
- [Claude pricing (Team and Enterprise)](https://www.anthropic.com/pricing) (checked 2026-09-20)
- [Anthropic Trust Center](https://trust.anthropic.com/) (checked 2026-09-20)
- [Anthropic subprocessors](https://trust.anthropic.com/subprocessors) (checked 2026-09-20)
- [Set up JIT or SCIM provisioning](https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning) (checked 2026-09-20)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.