---
title: "ChatGPT (OpenAI, OpCo, LLC)"
url: "https://ailawframework.com/software/chatgpt-personal"
type: "software_profile"
site: "AI Law Framework"
id: "chatgpt-personal"
vendor: "OpenAI, OpCo, LLC"
category: "General-purpose"
segment: "General-purpose assistants"
confidence: "high"
last_reviewed: "2026-09-21"
---

# ChatGPT (OpenAI, OpCo, LLC)

> Individual consumer assistant. Training is on by default unless opted out; Temporary Chat is a 30-day safety retention mode, not a zero-retention contract. Unsuitable for confidential or privileged matter data.

Canonical page: https://ailawframework.com/software/chatgpt-personal  
Last reviewed: 2026-09-21

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: Consumer Free, Go, Plus and Pro (including Codex signed in with those accounts). Not Business, Edu, Enterprise, Healthcare or the API. Pro $200 new sign-ups were paused on the help centre at review.

## Capabilities

- Document summarisation
- Contract drafting
- Knowledge search
- Agentic workflows

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS |
| Hosting regions | United States, Worldwide or dynamically routed |
| Australian region | No |
| Model providers | OpenAI |
| Training on customer content | Opt-out |
| Retention | Saved chats stay until deleted or a workspace policy applies. Deleted chats scheduled for permanent deletion within 30 days unless de-identified or legally retained. Temporary Chat: copy may be kept up to 30 days for safety; not used to train while temporary. Library files persist after chat deletion. |
| Integrations | web search, apps and plugins, Codex, ChatGPT Work (limited on Free) |
| Legal content coverage | None. Consumer ChatGPT is not a licensed legal-research product. GPT-6 Astra on Plus/Pro is a general model, not Astra for Law. |
| Pricing | Published consumer prices. Go may include ads. Help centre: new sign-ups and upgrades to the ChatGPT Pro $200 plan were temporarily paused; existing $200 subscriptions continue to renew. A paid personal plan is not a firm workspace. |
| Australian presence | Unknown. Consumer ChatGPT is available in Australia. That is not an Australian hosting or inference commitment. Consumer Terms are California law (EEA/UK/Switzerland have separate EU terms). |
| Website | https://chatgpt.com/ |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Plan in scope | Not confirmed | This profile covers consumer Free, Go (USD 8/month; may include ads), Plus (USD 20/month) and Pro (from USD 100/month). Governed by consumer Terms of Use with OpenAI OpCo, LLC, not the Services Agreement. A paid personal subscription is not Business or Enterprise. | Confirm no one in the firm is putting client or matter data into Free, Go, Plus or Pro, including Codex signed in with a personal account. | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/); [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/) |
| Hosting | Not confirmed | Consumer ChatGPT is multi-tenant SaaS. No Australian storage or inference residency is offered on these plans. Data-residency documentation is for Enterprise/Edu (and a separate Business rollout), not consumer. | Treat all consumer content as processed in OpenAI's default (US-centric) environment unless a later consumer residency page is produced. | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Features | Public claim only | Chat, file uploads, memory, custom GPTs, deep research, voice, Codex and limited ChatGPT Work (desktop on Free). Plus adds GPT-6 Astra and GPT-5.6. Pro adds Pro reasoning on GPT-6 Astra and higher limits. This is not Astra for Law. | Which consumer features (Work, apps, memory, Codex) will be banned in the firm acceptable-use policy? | [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/) |
| Australia | Not confirmed | The service is available to Australian users. Consumer Terms: California law and San Francisco courts except EEA/UK/Switzerland (separate EU terms). No APP-aligned DPA. | Is any use of consumer ChatGPT for firm work prohibited in our policy regardless of Plus/Pro payment? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Pricing | Public claim only | Free USD 0; Go USD 8/month; Plus USD 20/month; Pro from USD 100/month. Terms: at least 30 days' notice of subscription price increases, effective next renewal. New Pro $200 sign-ups/upgrades paused on help centre. | Confirm nobody is expensing a personal Plus/Pro as if it were a firm processor contract. | [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/); [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/); [OpenAI Help — Chat and file retention in ChatGPT](https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt) |
| Admin | Public claim only | No firm SSO, SCIM or Compliance API. Account is the individual's. Apps and GPT actions send data under the third party's policy. | Is personal ChatGPT blocked on firm devices and networks? | [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) |
| Support | Public claim only | Help centre and 1-888-GPT-0090. Calls may be recorded to improve OpenAI services. No firm SLA. | N/A for a banned consumer tool — confirm the firm will not open support tickets that attach client files. | [OpenAI Help — Data Controls FAQ](https://help.openai.com/en/articles/7730893-data-controls-faq) |
| Quality | Not confirmed | No independent legal hallucination study of consumer ChatGPT was reviewed for this profile. Terms: do not rely on Output as a sole source of truth or as a substitute for professional advice. | If anyone used consumer ChatGPT on a matter, what verification was done? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Task fit | Not confirmed | Unsuitable for confidential, privileged or personal client data. Web search, apps and agentic Work can send content outside the chat. Go may include ads. | Is consumer ChatGPT limited to non-client brainstorming, or banned outright? | [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/); [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) |
| Client data | Not confirmed | There is no processor relationship with the firm. Uploading client material is a disclosure to OpenAI under consumer terms. | What client authority, if any, would ever permit this plan? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Models | Public claim only | OpenAI models (GPT-5.6 Luna on Free; GPT-6 Astra and GPT-5.6 on Plus; Pro reasoning on GPT-6 Astra). Not Astra for Law. | N/A — do not put matter data here regardless of model name. | [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/) |
| Subprocessors | Not confirmed | No consumer subprocessor list equivalent to the business list was attached to these plans. Apps/GPT actions are additional recipients. | If this plan is used at all, list every enabled app. | [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) |
| Training default on | Public claim only | Consumer Terms: OpenAI may use Content to train unless you opt out. Help: turn off 'Improve the model for everyone' in Settings → Data Controls, or 'Do not train on my content' in the privacy portal. Applies to Codex tasks on a personal plan, not Codex full-environment training. Default is training on. | If a personal account exists, is the training toggle off, and was it off before any client text was entered? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/); [OpenAI Help — How your data is used to improve model performance](https://help.openai.com/en/articles/5722486-how-your-data-is-used-to-improve-model-performance); [OpenAI Help — Data Controls FAQ](https://help.openai.com/en/articles/7730893-data-controls-faq) |
| Thumbs-up exception | Public claim only | Even after opt-out, thumbs-up/down feedback may send the entire associated conversation for training. Support conversations may be used to improve models if training is enabled in Settings. | Is feedback sharing disabled, and do staff know not to thumbs-up client chats? | [OpenAI Help — How your data is used to improve model performance](https://help.openai.com/en/articles/5722486-how-your-data-is-used-to-improve-model-performance) |
| Retention | Public claim only | Saved chats remain until deleted. Temporary Chat: not in history; OpenAI may keep a copy up to 30 days for safety; not used to train while temporary. Deleting a saved chat removes it from view immediately and schedules permanent deletion within 30 days unless de-identified or legally retained. Library files are separate from chat deletion. | Is Temporary Chat being mistaken for a contractual zero-retention mode? | [OpenAI Help — Chat and file retention in ChatGPT](https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt); [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) |
| Deletion | Public claim only | Deleted chats cannot be restored. Permanent deletion from systems within 30 days subject to safety/legal exceptions. Account deletion instructions exist in Data Controls FAQ. No deletion certificate for consumers. | How would we evidence deletion if a personal account held client files? | [OpenAI Help — Chat and file retention in ChatGPT](https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt); [OpenAI Help — Data Controls FAQ](https://help.openai.com/en/articles/7730893-data-controls-faq) |
| Staff access | Not confirmed | Consumer pages do not state when OpenAI staff read chats. Safety copies of Temporary Chat imply review capacity. Phone support may be recorded. | Assume possible human review of flagged or supported content. | [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq); [OpenAI Help — Data Controls FAQ](https://help.openai.com/en/articles/7730893-data-controls-faq) |
| Access | Not confirmed | Single-user password/account. No firm MFA/SSO mandate. Memory and custom instructions persist across Temporary Chat unless personalisation is turned off first. | Are personal ChatGPT logins forbidden on firm devices? | [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) |
| Encryption | Not confirmed | AES-256 / TLS 1.2+ is advertised for Enterprise/Edu/Business on the business-data page, not on the consumer Terms extract reviewed here. | Do not infer enterprise encryption commitments from a Plus subscription. | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Assurance | Not confirmed | SOC 2 / ISO badges on OpenAI's business-data page cover Enterprise, Business, Edu, Healthcare, Teachers and the API — not consumer ChatGPT as a firm processor. | Do not rely on OpenAI's enterprise certifications for a personal account. | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Consumer terms | Public claim only | Terms of Use with OpenAI OpCo, LLC. California law; San Francisco courts except arbitration. Liability cap: greater of amounts paid in the prior 12 months or USD 100. Output as-is; not professional advice. Mandatory arbitration and class waiver (opt-out within 30 days of account creation). No DPA. | Confirm we will not sign or rely on consumer terms for firm processing. | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Transfers | Public claim only | US company; consumer processing locations not listed as an Australian region. ROW privacy policy applies outside EEA/UK in this scrape. | Treat as a US transfer for APP 8 if any personal information is entered. | [OpenAI ROW privacy policy](https://openai.com/policies/row-privacy-policy/); [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Incidents | Not confirmed | No numbered consumer breach-notice clock in the Terms extract. | N/A if the tool is banned; otherwise how would NDB work with a personal account? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Changes | Public claim only | Terms may change; price increases need 30 days' notice before renewal. Arbitration-term updates have a 30-day opt-out. | Who in the firm watches consumer-term changes if personal use is tolerated? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |
| Exit | Public claim only | User can delete chats and the account. No firm offboarding. Library files need separate deletion. | If a departing lawyer used personal ChatGPT on matters, what export/deletion is required? | [OpenAI Help — Chat and file retention in ChatGPT](https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt) |
| Apps | Not confirmed | GPT actions and apps send data to third parties under the recipient's policy, which may retain longer than 30 days. Personal accounts have no workspace admin to disable apps. | Are apps, browsing and agent mode disabled or is the whole product banned? | [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) |
| Web search | Not confirmed | Deep research and browsing are on the consumer feature set. Content can leave the chat to search providers. | Is web browsing treated as an additional disclosure? | [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/) |
| Agentic features | Not confirmed | ChatGPT Work (limited on Free; expanded on Plus/Pro), Codex, scheduled tasks and apps can act outside the chat. No firm approval gate. | Ban agent/Work/Codex on personal accounts for any firm work. | [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/) |
| Oversight | Public claim only | Terms: any use of Output is at the user's sole risk; not a substitute for professional advice. No product-enforced lawyer review. | If consumer ChatGPT is used at all, what mandatory verification applies? | [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) |

## Notes

Consumer plan. Training default on; opt-out is a toggle plus a feedback exception. Temporary Chat is not ZDR. No DPA, no AU residency, USD 100 / 12-month fee cap. Do not treat Plus/Pro or GPT-6 Astra as Enterprise or Astra for Law. Sibling: chatgpt-enterprise, chatgpt-business, chatgpt-edu, openai-api.

## Sources

- [OpenAI Help — Data Controls FAQ](https://help.openai.com/en/articles/7730893-data-controls-faq) (checked 2026-09-21)
- [OpenAI Help — Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq) (checked 2026-09-21)
- [OpenAI Help — How your data is used to improve model performance](https://help.openai.com/en/articles/5722486-how-your-data-is-used-to-improve-model-performance) (checked 2026-09-21)
- [OpenAI Help — Chat and file retention in ChatGPT](https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt) (checked 2026-09-21)
- [OpenAI Terms of Use (consumer)](https://openai.com/policies/terms-of-use/) (checked 2026-09-21)
- [OpenAI ROW privacy policy](https://openai.com/policies/row-privacy-policy/) (checked 2026-09-21)
- [ChatGPT pricing (individual plans)](https://chatgpt.com/pricing/) (checked 2026-09-21)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.