---
title: "AQX Law Firm (Anaqua, Inc.)"
url: "https://ailawframework.com/software/anaqua-aqx-law-firm"
type: "software_profile"
site: "AI Law Framework"
id: "anaqua-aqx-law-firm"
vendor: "Anaqua, Inc."
category: "Legal-specific"
segment: "Practice management"
confidence: "medium"
last_reviewed: "2026-10-10"
---

# AQX Law Firm (Anaqua, Inc.)

> Intellectual-property management platform sold as the law-firm configuration of Anaqua's AQX, holding patents, trade marks, designs and domains with workflows, deadlines, documents, dashboards and published AI…

Canonical page: https://ailawframework.com/software/anaqua-aqx-law-firm  
Last reviewed: 2026-10-10

Site index for agents: https://ailawframework.com/llms.txt

Plan covered: AQX Law Firm, the law-firm configuration of Anaqua's AQX platform, with the AI capabilities Anaqua publishes for AQX. AQX Billing, WiseTime, Brand Protection, AI Docketing, RightHub and AcclaimIP need separate review.

Intellectual-property management platform sold as the law-firm configuration of Anaqua's AQX, holding patents, trade marks, designs and domains with workflows, deadlines, documents, dashboards and published AI capabilities.

## Capabilities

- Matter management
- Document summarisation
- Knowledge search
- Translation
- Compliance monitoring
- Billing narrative drafting
- Data extraction

## Key facts

| Fact | Value |
| --- | --- |
| Deployment | SaaS, Private cloud |
| Hosting regions | United States, Unknown |
| Australian region | Unknown |
| Assurance | ISO 27001, SOC 2 Type II, ISO 9001, GDPR: the vendor's own page states "ction, use, and retention of personal information including the General Data Protection Regulation (GDPR), Switzerland, the UK, the California Consumer Privacy Act (CCPA), and other ap" (https://www.anaqua.com/privacy-policy/, checked 2026-10-10). |
| Training on customer content | Unknown |
| Retention | No retention period for AQX matter data, AI prompts or AI outputs was published on the pages read. The global privacy policy (updated 18 October 2023) says Anaqua retains personal data 'only as long as necessary for Anaqua to comply with business, tax, and legal requirements', that for customers the period is 'likely to be the entire time you are a Customer', that after the relationship ends personal data is kept 'for a reasonable period', and that an anonymised form may be kept 'for statistical purposes without time limits'. |
| Integrations | AQX Billing, WiseTime, AcclaimIP, RightHub, global patent office connectors, Application Connectors (product page not read), Microsoft Azure |
| Legal content coverage | AQX is described as supporting patents, trade marks, designs, domain names, copyrights, conflicts and related agreements, with connectivity to global patent offices. No list of covered jurisdictions or patent offices was published on the pages read, and no Australian office coverage was named. |
| Pricing | No price is published for AQX or AQX Law Firm, and no order form, quote or rate card appears on the pages read. The only software licence terms published on anaqua.com are the AcclaimIP Terms & Conditions (a separate Anaqua product, last revised 1 September 2023): annual, pre-paid, per-seat licences that renew automatically unless the customer gives at least 30 days' written notice of non-renewal, invoiced net 30 days, with interest of 1.5% a month on overdue amounts. |
| Australian presence | Yes. CONTRACTING ENTITY FOR AUSTRALIA NOT ESTABLISHED. Anaqua's own boilerplate, repeated on the AQX and law-firm pages, states 'The company's global operations are headquartered in Boston, with offices across the U.S., Europe, Asia, and Australia'. The address published for notices and for privacy enquiries is Anaqua, Inc., 31 St James Avenue, Suite 1100 (11th Floor), Boston MA 02116 USA. Neither the legal-terms page nor the privacy policy names an Australian entity, and the only software terms published — the AcclaimIP Terms & Conditions — contract with Anaqua, Inc. and are governed by the law of the Commonwealth of Massachusetts. An Australian Business Register search on 2026-09-27 returned ANAQUA AUSTRALIA HOLDING PTY LTD, ABN 15 660 083 429, ACN 660 083 429, an Australian private company with an ABN active from 10 June 2022, main business location WA 6005, recorded as not currently registered for GST. Anaqua publishes nothing about that company's role, and it is not established that it is the entity an Australian firm would contract with for AQX Law Firm. |
| Website | https://www.anaqua.com/products/aqx/ |

## What the research found

| Topic | Status | Finding | Open question | Sources |
| --- | --- | --- | --- | --- |
| Product and plan covered | Public claim only | Anaqua sells AQX as its IP management platform and AQX Law Firm as the law-firm configuration of it. A firm-named customer statement on the law-firm page describes the surrounding products as separate purchases: 'The high level of integration and automation in the AQX Law Firm platform, combined with the efficiency and time-saving benefits of WiseTime and AQX Billing, were particularly important to us.' Anaqua also sells AI Docketing, Brand Protection, Timekeeping & Billing, Analytics, RightHub and AcclaimIP as their own products. Whether the AI capabilities are licensed with AQX or priced separately is not stated on the pages read. | On our order form, which AQX modules and which named AI capabilities are included, and which of AQX Billing, WiseTime, AI Docketing and Brand Protection are separately licensed? | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/); [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/) |
| Deployment model and hosting | Public claim only | The AQX product page (read 2026-09-27) describes 'Azure-based, single-tenant hosting for maximum isolation and resilience' and, separately, 'U.S.-only infrastructure and staffing for sensitive and export-controlled data'. A customer case study on the same page describes AQX as 'Built on Microsoft Azure'. No region list, no Australian region and no on-premises option appear on any page read; the privacy policy refers only to 'Anaqua and/or its hosting providers' without naming a region. | In which Azure regions would our AQX Law Firm tenant, its backups, its logs and its AI processing run, and is an Australian region available? | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| AI capabilities in scope | Public claim only | Anaqua's AI page lists named capabilities with a described function for each: automated document and email processing that extracts and validates data and triggers next steps, AI docketing, intelligent classification of patents and IP assets, AI-powered information disclosure statement management, AI document understanding producing summaries and guided analysis, automatic time capture generating billing narratives, natural-language interaction to 'ask questions, generate reports, translate content, and analyze documents', AI-assisted invention and patent drafting, brand risk detection across marketplaces, domains and social platforms, and AI-enhanced data quality. The page states 'Anaqua AI capabilities are delivered across our platforms—AQX for enterprise-scale IP management and RightHub for connected, AI-native workflows.' | Which of the ten published AI capabilities are available in AQX Law Firm today as opposed to RightHub, and which are on a roadmap? | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Jurisdictions and IP office coverage | Public claim only | The AQX FAQ states 'AQX supports patents, trademarks, designs, domain names, copyrights, conflicts, and related agreements' and that it is 'designed for organizations managing increasing portfolio complexity across jurisdictions'. Connectivity to 'global patent offices' is asserted without naming any office. No jurisdiction list, no rule source for deadline calculation and no reference to any Australian IP office appear on the pages read. | Which patent and trade mark offices does AQX connect to, which jurisdictions' statutory deadline rules does it calculate, and how are Australian rules maintained and dated? | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Licence and pricing unit | Public claim only | No AQX licence terms are published. The legal-terms page carries two documents only: website Terms of Use governed by Delaware law, and the AcclaimIP Terms & Conditions (last revised 1 September 2023) for a different Anaqua product, which licence per named user seat, are annual and pre-paid, renew automatically unless the customer gives written notice of non-renewal at least 30 days before expiry, are invoiced net 30 days, and permit interest of 1.5% a month on overdue amounts. Those terms also prohibit automated access to the software and prohibit copying, disassembling, reselling or redistributing the data. | Provide the master agreement and order form that would govern AQX Law Firm for us, since the only terms published on your website are for AcclaimIP. | [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/) |
| Integration with firm systems | Public claim only | The AQX page states AQX will 'Integrate seamlessly with enterprise systems, research tools, and global patent offices to keep data accurate and work flowing', and the FAQ answer on integration describes capabilities in general terms without naming a system or a protocol. Anaqua publishes a separate Application Connectors page, which was not read. A customer case study states AQX is built on Microsoft Azure 'ensuring… seamless integration with Microsoft's ecosystem'. | List the named connectors available to us, the authentication method for each, and what data each one reads and writes. | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Support and contacts | Public claim only | The AcclaimIP Terms & Conditions state support is provided 'during business hours' and is included in the licence fee, with requests by email or an in-product form; no hours, time zone or response target is stated and those terms do not cover AQX. Notices to Anaqua go to the General Counsel at 31 St James Avenue, 11th Floor, Boston MA 02116. Privacy enquiries go to AnaquaPrivacyOfficer@Anaqua.com or +1 617 375 5808. No Australian support contact, service-level agreement or severity matrix appears on the pages read. | What support hours, response targets and escalation contacts apply to an Australian AQX Law Firm customer, and are they in Australian business hours? | [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Published quality evidence | Public claim only | The evidence published is customer testimony and vendor-stated outcome figures. A firm-named statement on the law-firm page describes document processing time falling from 'three days' to 'half an hour or less' for incoming patent office files, and a case study on the AQX page states '40% time and cost savings achieved in key areas through platform integration and automation'. No accuracy rate, error rate, evaluation method or independent test of any AI capability appears on the pages read, and the AI page asserts 'Transparent, explainable outputs' with 'clear sourcing, confidence cues, and practical explanations' without describing a method. | Provide measured accuracy and error rates for document auto-processing, AI docketing and AI document understanding, with the test method, the sample and the date. | [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/) |
| Task fit and verification effort | Public claim only | The AQX FAQ states 'AQX uses AI for defined tasks such as processing communications, extracting data, classifying information, and generating summaries. These capabilities are designed to reduce manual work while keeping humans in the loop for review and decision-making.' The law-firm page states 'AI can suggest updates, summaries, and drafted content, but workflows are designed for review and confirmation so teams can validate before changes are applied.' Neither page states how much checking a docketing suggestion or an extracted field requires, nor what happens when an extraction is wrong. | For incoming patent office correspondence, what proportion of extracted fields and docketed deadlines does a paralegal have to correct, and how is a missed or mis-docketed deadline detected? | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/) |
| Vendor content directing how AI describes the product | Not confirmed | Checked deliberately on 2026-09-27. A map of 40 URLs on anaqua.com surfaced no /llms.txt, /ai-info or /for-ai page, and none of the AQX product page, the law-firm solutions page, the Anaqua AI page, the legal-terms page or the privacy policy contains a block addressed to AI models, assistants or crawlers. The AI page does carry five 'guiding principles' addressed to readers — human oversight by default, privacy and security by design, transparent and explainable outputs, domain-specific quality and accuracy, and governance and compliance — which are statements of intent with no contractual or audited backing on the pages read. | Do you publish any page or block of content directed at AI assistants, answer engines or crawlers about how Anaqua products should be described, and where is it? | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/); [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Client authority and professional use | Not confirmed | Nothing on the pages read addresses client consent or notice for AI processing of a client's IP matter. The AcclaimIP Terms & Conditions, the only terms published, disclaim that anything in the software constitutes legal advice and state the customer 'hereby disclaims and waives any reliance whatsoever upon the same', but those terms govern a different product. The AQX and law-firm pages describe client and foreign-agent visibility into matter status and reporting without addressing whose consent that requires. | What notice or consent do we need from our IP clients before AQX AI processes their matters, and can AI processing be disabled for nominated clients or matters? | [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/) |
| Foundation-model providers | Not confirmed | No model or model provider is named on the Anaqua AI page, the AQX page, the law-firm page, the legal-terms page or the privacy policy read 2026-09-27. Phase 2 searched the Anaqua AI page explicitly for OpenAI, Azure, Anthropic, Bedrock, Gemini and 'large language model' and found none. The only related fact published is that AQX is hosted on Microsoft Azure, which does not establish which model service performs inference. | Name every model and model provider used by each AQX AI capability, the legal entity and region of the inference endpoint, and whether any model runs outside Anaqua's own tenancy. | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Subprocessors | Not confirmed | No subprocessor list or register is published on anaqua.com on the pages read, and no trust centre was found. The global privacy policy refers to 'Anaqua, Inc. and its global affiliates' and to third parties who assist with developing, promoting and providing software and services, with billing and collection, and with fraud prevention, and states that personal data 'may not be used by the third parties for any other purpose'. It also refers to 'Anaqua and/or its hosting providers' without naming one. | Provide a dated subprocessor register for AQX Law Firm, naming every entity, its country of processing, what it processes and our notice and objection rights. | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Training on customer content | Not confirmed | Nothing on the pages read says whether customer matter data, documents, prompts or outputs are used to train, fine-tune or evaluate any model. The AI page's 'Privacy and security by design' principle says only 'Protect sensitive IP data with access controls and safeguards across data handling and outputs'. The AcclaimIP Terms & Conditions, which do not govern AQX, assign to Anaqua all right, title and interest in the software and its updates and modifications 'whether suggested, created, made, or provided by Anaqua, Customer, or any other person', and require the customer to assign any such rights it acquires. | Does any signed document prohibit training, fine-tuning, evaluation or product improvement on our matter data, documents, prompts and outputs, by Anaqua and by any model provider? | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/) |
| Feedback and quality monitoring | Not confirmed | No in-product rating or feedback control for AQX AI output is described, and nothing states whether prompts, outputs or corrections are reviewed by staff or reused for quality work. The privacy policy has a section headed 'Enhancement of the Customer Experience' which concerns marketing contact and an annual user conference, not AI quality review. A published case study describes a named firm taking part in 'co-development workshops and feedback loops' with Anaqua. | Are AQX AI prompts, outputs and user corrections reviewed by Anaqua staff or a model provider for quality improvement, and can our firm opt out of that? | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/); [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/) |
| Retention of matter data, prompts and outputs | Public claim only | The global privacy policy (updated 18 October 2023) states Anaqua retains personal data 'only as long as necessary for Anaqua to comply with business, tax, and legal requirements'; that for customers, partners, vendors and employees the period 'is likely to be the entire time you are a Customer'; that after the relationship is terminated Anaqua will keep personal data 'for a reasonable period'; and that it 'may keep an anonymized form of your PD… for statistical purposes without time limits'. No period is given for AQX matter data, documents, AI prompts, AI outputs or backups, and 'a reasonable period' is not defined. | State in days the retention applied to our AQX matter data, documents, AI prompts and AI outputs, both during the term and after termination, and the same for backups. | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Deletion and certified erasure | Not confirmed | The privacy policy lists a right to erasure for individuals 'subject to applicable law' and says Anaqua will delete information from existing files 'within a reasonable time period' when asked to stop marketing contact. Nothing on the pages read states what happens to a law firm's AQX matter data, documents or AI artefacts on termination, or whether deletion is certified. The AcclaimIP Terms & Conditions, which do not govern AQX, contain no return-or-destroy provision on termination beyond payment of outstanding amounts. | On termination, what is deleted, in what period, including AI prompts, outputs and backups, and will Anaqua certify deletion in writing? | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/); [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/) |
| Vendor access to customer content | Public claim only | The privacy policy states 'Our policies also limit access to PD to only those employees, contractors, agents, or representatives that require the information to perform their jobs or assist Anaqua with providing Software and Services to you.' The AQX page states 'U.S.-only infrastructure and staffing for sensitive and export-controlled data', which implies staffing elsewhere for other data without saying where. Anaqua's boilerplate states offices across the United States, Europe, Asia and Australia. No access-approval process, no logging commitment and no list of support countries appears on the pages read. | From which countries can Anaqua staff and contractors read our matter content, under what approval, and can we obtain the access log for our tenant? | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/) |
| Access control, authentication and audit | Not confirmed | The privacy policy refers to 'firewalls and access control procedures' without detail. The AcclaimIP Terms & Conditions, which do not govern AQX, place seat security on the customer, limit administration to a single customer administrator login and prohibit seat sharing. Single sign-on, multi-factor authentication, role-based permissions for AI features and audit-log export are not described anywhere on the pages read. | Does AQX support single sign-on and enforced multi-factor authentication, can AI capabilities be restricted by role, and can we export a complete audit log of AI use? | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/); [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/) |
| Encryption in transit and at rest | Public claim only | The AQX product page states 'Encryption at rest and in transit protects sensitive IP at every stage'. No algorithm, protocol version, key-management arrangement or customer-managed-key option is named on that page or on any other page read, and the privacy policy refers only to 'security techniques designed to protect your information from unauthorized access, including firewalls and access control procedures'. | Specify the encryption algorithms and protocol versions used in transit and at rest, who holds and rotates the keys, and whether customer-managed keys are available. | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Independent security assurance | Public claim only | The AQX product page states 'Certified security controls validated by ISO 27001, SOC 2 Type 2, and ISO 9001' without naming the certified entity, the certificate number, the auditor, the scope or the date. The privacy policy states something narrower: 'Anaqua and/or its hosting providers are at least ISO/IEC 27001 and/or SSAE-16/SOC 2, Type 2 certified', which leaves open whether the certification is held by Anaqua or by its hosting provider. No report, certificate, penetration test summary or trust centre was found on anaqua.com. GDPR: the vendor's own page states "ction, use, and retention of personal information including the General Data Protection Regulation (GDPR), Switzerland, the UK, the California Consumer Privacy Act (CCPA), and other ap" (https://www.anaqua.com/privacy-policy/, checked 2026-10-10). ISO 27001: the vendor's own page states "ht=112&name=container.png) ### Proven compliance Certified security controls validated by ISO 27001, SOC 2 Type 2, and ISO 9001 - ![container (1)](https://www.anaqua.com/hs-fs/hu" (https://www.anaqua.com/products/aqx/, checked 2026-10-10). SOC 2: the vendor's own page states "=container.png) ### Proven compliance Certified security controls validated by ISO 27001, SOC 2 Type 2, and ISO 9001 - ![container (1)](https://www.anaqua.com/hs-fs/hubfs/con" (https://www.anaqua.com/products/aqx/, checked 2026-10-10). | Provide the current ISO 27001 certificate and SOC 2 Type II report for the legal entity that operates AQX, with the scope statement, the auditor and whether the AI capabilities are in scope. | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Contract, DPA, liability and forum | Not confirmed | No AQX contract is published. The legal-terms page carries website Terms of Use governed by Delaware law with exclusive jurisdiction in Delaware courts, and the AcclaimIP Terms & Conditions governed by Massachusetts law with exclusive jurisdiction there, a jury-trial waiver, and liability capped at fees paid in the preceding twelve months with all indirect and consequential damages excluded. Those two documents name different governing laws, and neither is stated to cover AQX or AQX Law Firm. No data processing agreement is published; the privacy policy states only that 'Anaqua's Customers are the "data controller" and Anaqua is the "data processor"' and that Anaqua complies with the EU standard contractual clauses for onward transfers from the EU. | Provide the master agreement and data processing agreement that would govern AQX Law Firm for an Australian firm, naming the contracting entity, its ACN or ABN, the governing law, the forum and the liability cap. | [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Cross-border transfers and APP 8 | Not confirmed | The privacy policy names no country of processing and addresses transfers only from the EU, stating 'Anaqua complies with the EU Standard Contractual Clauses for all onward transfers of PD from the EU' and that Anaqua may be required to disclose personal data 'in response to lawful requests by public authorities, including to meet national security or law enforcement requirements'. It lists the GDPR, Switzerland, the UK and the California Consumer Privacy Act as applicable laws and does not mention the Australian Privacy Act or Australian Privacy Principle 8. The only region named anywhere is the 'U.S.-only infrastructure and staffing' option for sensitive and export-controlled data. | For an Australian firm, list every country where our matter data would be stored, processed for inference, supported, logged and backed up, and what Australian Privacy Principle 8 mechanism you rely on. | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Incident notification and history | Not confirmed | No incident notification commitment, period or history is published on the pages read. The privacy policy says only that Anaqua 'cannot guarantee that an unauthorized disclosure will not occur' and describes security measures 'to protect against the loss, misuse, and alteration of information'. The AcclaimIP Terms & Conditions, which do not govern AQX, contain no notification provision. Nothing addresses the Notifiable Data Breaches scheme. | What is the contractual notification period from discovery of an incident, who is notified, and have there been any material incidents affecting AQX in the last 24 months? | [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/); [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/) |
| Change notice for models, terms and processors | Public claim only | The website Terms of Use state 'Anaqua may revise these Terms of Use at any time without notice' and that continued use binds the user to the then current version. The privacy policy states Anaqua 'may update this Privacy Policy at any time', reserves 'the right to expand our capabilities for information collection and use', and says a notice will be posted on the websites 'if any change constitutes a material change'. Nothing on the pages read gives notice or objection rights before a new model, model provider or subprocessor is introduced into an AQX AI capability. | What written notice will we receive before an AQX AI capability changes model or model provider, or a new subprocessor is added, and can we object? | [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Export and exit | Not confirmed | No export or exit provision for AQX is published. The AcclaimIP Terms & Conditions, which govern a different product, point the other way for that product: they prohibit automated access to the software and state 'The Data from the Software may not be directly or indirectly copied, disassembled, resold or redistributed in any manner', and reserve a right to ban users for automated access. Whether an equivalent restriction applies to extracting a firm's own matter data from AQX is not addressed anywhere on the pages read. | In what formats can we bulk-export our AQX matter records, documents, docketed deadlines and time entries, at what cost, and does any clause restrict automated extraction of our own data? | [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Connectors and third-party services | Not confirmed | Anaqua publishes an Application Connectors page and states AQX integrates with 'enterprise systems, research tools, and global patent offices'; that page was not read and no connector is named on the pages that were. The privacy policy states Anaqua 'is not responsible for the content or privacy policies of other non-Anaqua websites' reached through links from its software. Nothing states which connectors are on by default or what data they carry. | List every connector that would be enabled for our tenant, what each sends and receives, and confirm none feeds an AI capability unless we enable it in writing. | [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) |
| Open-web and external retrieval | Not confirmed | Two published capabilities involve sources outside the firm's own records: brand risk detection is described as monitoring 'marketplaces, domains and social platforms', and AQX is described as connecting to 'global patent offices' and 'research tools'. Nothing on the pages read states whether any AI capability performs a general internet search, what it sends when it does, or whether that can be switched off. | Do any AQX AI capabilities query the open internet or third-party sites, what data leaves our tenant when they do, and can each be disabled? | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Automated actions and confirmation | Not confirmed | Anaqua describes AI that acts on the system of record, not only advises: automated document and email processing that extracts and validates data, matches it to cases and 'triggers next steps'; AI docketing; and AI-powered information disclosure statement management that extracts references, removes duplicates and prepares filings. Against that, the law-firm page states 'AI can suggest updates, summaries, and drafted content, but workflows are designed for review and confirmation so teams can validate before changes are applied', and the AQX page says AI is applied 'while keeping humans in the loop for oversight and decisions'. Which actions require confirmation by default, and whether confirmation can be turned off, is not stated. | Which AI actions — docketing a deadline, updating a case field, preparing an information disclosure statement — can execute without a person confirming, and can a firm administrator make confirmation mandatory? | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) |
| Human review before use | Public claim only | The AI page's first guiding principle states 'AI accelerates work, but people stay in control—with review, confirmation, and clear accountability.' The AQX page states AI is applied 'while keeping humans in the loop for oversight and decisions', and the law-firm FAQ states AI is applied 'while keeping professionals firmly in control'. All three are marketing statements; no product setting that forces a named reviewer, and no contractual human-oversight obligation, was found, no AQX contract having been published. | What product setting forces a named reviewer to sign off an AI-docketed deadline or an AI-prepared filing before it takes effect, and can that setting be enforced firm-wide? | [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/); [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/); [Law firm IP management software and solutions \| Anaqua](https://www.anaqua.com/solutions/law-firms/) |

## Notes

Four firecrawl operations used: the legal-terms page, the global privacy policy, an Australian company search, and the Australian Business Register record for the company that search returned. THE CENTRAL FINDING IS WHAT IS NOT PUBLISHED. Anaqua publishes no AQX licence agreement, no data processing agreement, no subprocessor list, no security page, no trust centre and no hosting-region list. The only software terms on anaqua.com are for AcclaimIP, a different Anaqua product, governed by Massachusetts law and contracted with Anaqua, Inc.; they are recorded here as what they are and are not treated as AQX terms. Fifteen of the twenty critical controls are therefore not_verified or rest on a marketing page. The AQX product page is the only source for the assurance claim ('Certified security controls validated by ISO 27001, SOC 2 Type 2, and ISO 9001'), and the privacy policy states the weaker 'Anaqua and/or its hosting providers are at least ISO/IEC 27001 and/or SSAE-16/SOC 2, Type 2 certified', so the certified entity is not established. AUSTRALIAN POSITION: no Australian entity is named in anything Anaqua publishes; the Australian Business Register records ANAQUA AUSTRALIA HOLDING PTY LTD, ABN 15 660 083 429, ACN 660 083 429, active from 10 June 2022, main business location WA 6005, not currently registered for GST, and Anaqua's role for that company is not published, so it is not recorded as the contracting entity. Phase 1's description of 'client portals' and 'jurisdiction rule engines' in AQX Law Firm is again not carried forward: neither phrase appears on any page read. The attribution of WiseTime to an Anaqua acquisition of an Australian company was not verified and is not asserted. Not reached and named for the next pass: https://www.anaqua.com/products/integrations/ (connectors), https://www.anaqua.com/products/timekeeping-billing/ and https://wisetime.com/customer/ (the Australian time-capture link), https://www.anaqua.com/products/ai-docketing/, https://www.anaqua.com/products/brand-protection/ and https://www.anaqua.com/sitemap.xml. Capability list updated 2026-09-27 when the controlled vocabulary was extended from 19 to 38 values: added billing-narrative-drafting, data-extraction. Values already present were kept, because they remain true descriptions of what the product does. Confidence raised from low to medium on 2026-10-10 because a security or hosting quote on the vendor's own domain was applied.

## Sources

- [Anaqua AI — AI for IP management and patent workflows](https://www.anaqua.com/products/ai-capabilities/) (checked 2026-09-27)
- [AQX — enterprise IP portfolio management software](https://www.anaqua.com/products/aqx/) (checked 2026-09-27)
- [Law firm IP management software and solutions | Anaqua](https://www.anaqua.com/solutions/law-firms/) (checked 2026-09-27)
- [Anaqua legal terms — website Terms of Use and AcclaimIP Terms & Conditions (last revised 1 September 2023)](https://www.anaqua.com/legal-terms/) (checked 2026-09-27)
- [Anaqua's privacy policies — Global Privacy Policy (updated 18 October 2023) and California privacy policy](https://www.anaqua.com/privacy-policy/) (checked 2026-09-27)
- [ABN Lookup — ANAQUA AUSTRALIA HOLDING PTY LTD, ABN 15 660 083 429](https://abr.business.gov.au/ABN/View?abn=15660083429) (checked 2026-09-27)

A product profile is research to support questions. It does not approve a product for any firm. Public product information supports questions; it does not approve a product for your firm. Verify the exact plan, settings and signed terms.
