---
title: "Client notice: our bank details will never change by email (payment fraud and deepfake warning)"
url: "https://ailawframework.com/precedents/trust-accounting-and-handling-client-money/client-notice-bank-details-never-change"
type: "precedent"
site: "AI Law Framework"
id: "a41-client-notice-bank-details-never-change"
area_id: "A41"
kind: "notice"
ai_level: "yellow"
version: 1
law_stated_as_at: "2026-10-17"
---

# Client notice: our bank details will never change by email (payment fraud and deepfake warning)

> A short, plain-English notice for clients that the firm's bank details will never change by email, how to verify before paying, how the firm will verify the client's details before paying them, a warning about…

Canonical page: https://ailawframework.com/precedents/trust-accounting-and-handling-client-money/client-notice-bank-details-never-change  
Law stated as at: 2026-10-17

Site index for agents: https://ailawframework.com/llms.txt

A short, plain-English notice for clients that the firm's bank details will never change by email, how to verify before paying, how the firm will verify the client's details before paying them, a warning about AI-cloned voices and fake video calls, and what to do if something goes wrong.

## Key facts

- Kind: Notice. A formal notice to serve or publish.
- Practice area: [Trust accounting & handling client money](https://ailawframework.com/precedents/trust-accounting-and-handling-client-money.md)
- Jurisdictions: Australia
- AI level: Yellow. AI can help in set ways. A lawyer checks specific points before use.
- Law stated as at: 2026-10-17
- Status: Maintained. Checked on 2026-10-17 against the 3 authorities it cites, for Australia.

## When to use it

Send with the engagement letter, repeat before any large payment (deposits, settlements, distributions), and use the short versions in email footers and text messages. It reduces risk but does not replace the firm's own verification protocol.

## How AI may be used

AI may help adapt the notice to the matter type, plain-English level or language. A lawyer checks the bank details, phone numbers and processes described are correct before it is sent.

**AI may:**

- Adapt the wording to the client's matter type and reading level.
- Produce translations for review by a qualified translator.

**AI must not:**

- Must not insert or alter bank details or phone numbers; these are copied from the verified firm record by a person.
- Must not send the notice or personalise it with client data in an unapproved tool.

**The lawyer checks:**

- Bank details and phone numbers match the firm's verified records.
- The process described matches the firm's payment verification protocol.
- Translations were checked by a qualified translator.

## Authorities

- [Legal Profession Uniform Law s 138 (trust money disbursed only in accordance with the client's direction)](https://legislation.nsw.gov.au/view/html/inforce/current/act-2014-16a)
- [Privacy Act 1988 (Cth) Sch 1 APP 11 (security of personal information, including bank details)](https://www.legislation.gov.au/C2004A03712/latest/text)
- [Australian Signals Directorate, Protecting against business email compromise](https://www.cyber.gov.au/publication/protecting-against-business-email-compromise)

## Full text and drafting notes

The full text and the drafting notes are not part of this public page. Signed-in firm accounts can read them at https://ailawframework.com/precedents/trust-accounting-and-handling-client-money/client-notice-bank-details-never-change and through the signed-in MCP connector https://ailawframework.com/mcp/firm.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*