---
title: "Consumer request response"
url: "https://ailawframework.com/precedents/privacy-data-protection-and-cyber/us-consumer-request-response"
type: "precedent"
site: "AI Law Framework"
id: "a25-us-consumer-request-response"
area_id: "A25"
kind: "letter"
ai_level: "yellow"
version: 1
task_ids: ["A25-A20260923-2"]
law_stated_as_at: "2026-10-22"
---

# Consumer request response

> Letter responding to a California consumer's request to know, delete or correct. It tracks the 45-day period, the verification step, and the right to know in section 1798.110.…

Canonical page: https://ailawframework.com/precedents/privacy-data-protection-and-cyber/us-consumer-request-response  
Law stated as at: 2026-10-22

Site index for agents: https://ailawframework.com/llms.txt

Letter responding to a California consumer's request to know, delete or correct. It tracks the 45-day period, the verification step, and the right to know in section 1798.110. It does not refuse deletion on an exception the lawyer has not read.

## Key facts

- Kind: Letter. A letter or email you adapt and send.
- Practice area: [Privacy, Data Protection & Cyber](https://ailawframework.com/precedents/privacy-data-protection-and-cyber.md)
- Jurisdictions: United States
- AI level: Yellow. You and the tool draft together, with you directing. You check every statement you rely on.
- Law stated as at: 2026-10-22
- Status: Maintained. Checked on 2026-10-22 against the 4 authorities it cites, for United States.

## When to use it

Use to answer one verifiable, or not yet verifiable, consumer request under the CCPA. Do not use it to decide that the requester is the consumer. Do not use the correction section until the lawyer has read section 1798.106 and written that part.

## Used for these tasks

- [Assemble an access, deletion or correction response pack](https://ailawframework.com/practice/privacy-data-protection-and-cyber/assemble-an-access-deletion-or-correction-response-pack.md)

## How AI may be used

AI may assemble the categories and the specific pieces from a system export the lawyer has approved, and calculate the 45-day date. The lawyer decides verification, any deletion exception, and the correction wording.

**AI may:**

- Calculate the day 45 days after receipt, and the extension notice date if the lawyer asks for one
- Place an approved export under the five headings in section 1798.110(a)
- List whether this consumer has already received sections 1798.110 and 1798.115 information twice in the past 12 months

**AI must not:**

- Must not decide that the requester is the consumer or is authorized to act
- Must not refuse deletion by inventing an exception under section 1798.105(d)
- Must not draft the correction under section 1798.106, or tell the consumer a request is denied

**The lawyer checks:**

- Verification was decided by the business, using commercially reasonable methods, and did not extend the 45 days
- A know-response covers the 12 months before receipt, and specific pieces are actually included
- Any deletion refusal cites section 1798.105(d) only after that subdivision has been read against the facts

## Authorities

- [California Civil Code § 1798.130 (45 days, format, and verification)](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.130.&lawCode=CIV)
- [California Civil Code § 1798.110 (right to know)](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.110.&lawCode=CIV)
- [California Civil Code § 1798.105 (deletion)](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.105.&lawCode=CIV)
- [California Civil Code § 1798.140 (verifiable consumer request)](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.140.&lawCode=CIV)

## Full text and drafting notes

The full text and the drafting notes are not part of this public page. Signed-in firm accounts can read them at https://ailawframework.com/precedents/privacy-data-protection-and-cyber/us-consumer-request-response and through the signed-in MCP connector https://ailawframework.com/mcp/firm.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*