---
title: "Health service complaint form (Office of the Health Ombudsman)"
url: "https://ailawframework.com/precedents/health-and-medical-law/form-qld-oho-health-complaint"
type: "precedent"
site: "AI Law Framework"
id: "a32-form-qld-oho-health-complaint"
area_id: "A32"
kind: "form"
ai_level: "yellow"
version: 1
task_ids: ["A32-MN20261023-5"]
law_stated_as_at: "2026-10-23"
---

# Health service complaint form (Office of the Health Ombudsman)

> Link to the Office of the Health Ombudsman health service complaint form, for a complaint about a health service or a practitioner in Queensland.

Canonical page: https://ailawframework.com/precedents/health-and-medical-law/form-qld-oho-health-complaint  
Law stated as at: 2026-10-23

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

- Kind: Form. A form to complete, or a guide to completing an official one.
- Practice area: [Health & Medical Law](https://ailawframework.com/precedents/health-and-medical-law.md)
- Jurisdictions: Queensland
- AI level: Yellow. You and the tool draft together, with you directing. You check every statement you rely on.
- Law stated as at: 2026-10-23
- Status: Maintained. Checked on 2026-10-23 against the official form at oho.qld.gov.au and the 2 authorities it cites, for Queensland.

## When to use it

Use when acting for a patient, or for a parent, guardian or chosen representative, who complains to the Office of the Health Ombudsman about a Queensland health service, practitioner or facility.

## Used for these tasks

- [Index a health-complaint file for material the damages claim cannot use](https://ailawframework.com/practice/health-and-medical-law/index-a-health-complaint-file-for-material-the-damages-claim-cannot-use.md)

## How AI may be used

The tool may index the concerns and the records the lawyer has marked, and it writes nothing in the complaint or the signed acknowledgement.

**AI may:**

- Index the concerns, dates and providers from the records, for the lawyer to check
- List documents that could be attached as copies

**AI must not:**

- Must not write the complaint, what the complainant wants, or the acknowledgement
- Must not decide whether two years affects the complaint
- Must not send the complaint

**The lawyer checks:**

- The complainant is someone the make-a-complaint page allows, or has the patient's authority
- The provider and the health service were in Queensland
- Anything the complainant does not want given to the named provider is identified before lodgement
- The signed acknowledgement and the offence warning are the complainant's
- The address used is the address printed on the complaint form

## Authorities

- [Office of the Health Ombudsman, Health service complaint form](https://www.oho.qld.gov.au/assets/uploads/OHO-complaint-form-1-2022.pdf)
- [Office of the Health Ombudsman, Make a complaint](https://www.oho.qld.gov.au/make-a-complaint)

## Official form

[Official form](https://www.oho.qld.gov.au/assets/uploads/OHO-complaint-form-1-2022.pdf)

## Where this comes from

The official form is published by oho.qld.gov.au; this page is a completion guide. Last checked on 2026-10-23.

## Full text and drafting notes

The full text and the drafting notes are not part of this public page. Signed-in firm accounts can read them at https://ailawframework.com/precedents/health-and-medical-law/form-qld-oho-health-complaint and through the signed-in MCP connector https://ailawframework.com/mcp/firm.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*