---
title: "Voluntary consumer product recall: plan, ACCC notification and consumer recall notice checklist"
url: "https://ailawframework.com/precedents/competition-and-consumer-law/voluntary-product-recall-plan-checklist"
type: "precedent"
site: "AI Law Framework"
id: "a29-voluntary-product-recall-plan-checklist"
area_id: "A29"
kind: "checklist"
ai_level: "yellow"
version: 1
law_stated_as_at: "2026-10-18"
---

# Voluntary consumer product recall: plan, ACCC notification and consumer recall notice checklist

> Checklist to run a voluntary consumer product safety recall: deciding to recall, notifying the ACCC within 2 days of taking recall action, risk and product identification, lead supplier, remedy, consumer notice…

Canonical page: https://ailawframework.com/precedents/competition-and-consumer-law/voluntary-product-recall-plan-checklist  
Law stated as at: 2026-10-18

Site index for agents: https://ailawframework.com/llms.txt

Checklist to run a voluntary consumer product safety recall: deciding to recall, notifying the ACCC within 2 days of taking recall action, risk and product identification, lead supplier, remedy, consumer notice wording, progress reporting and closing the recall.

## Key facts

- Kind: Checklist. Steps or checks to work through and tick off.
- Practice area: [Competition & Consumer Law](https://ailawframework.com/precedents/competition-and-consumer-law.md)
- Jurisdictions: Australia
- AI level: Yellow. AI can help in set ways. A lawyer checks specific points before use.
- Law stated as at: 2026-10-18
- Status: Maintained. Checked on 2026-10-18 against the 2 authorities it cites, for Australia.

## When to use it

Use when a client supplier has decided, or is deciding, to recall a consumer good for safety reasons, and to prepare a recall plan before one is needed. It applies wherever the client sits in the supply chain. It does not cover compulsory recalls ordered by a minister or recalls under food or therapeutic goods schemes.

## How AI may be used

AI may assemble product identifiers, supply data and a draft notice from the client’s records; the lawyer and the client decide whether to recall, the remedy and the wording consumers see.

**AI may:**

- Compile model numbers, batch codes, barcodes, supply dates, quantities and retailers from the client’s sales and stock records
- Fill the consumer recall notice from the agreed hazard description and remedy
- Track responses, returns and remedies against units supplied for the progress report

**AI must not:**

- Must not describe the hazard, its cause or the risk level in the notice beyond what the engineering assessment and the lawyer have settled
- Must not submit the recall notification or publish the notice
- Must not decide that a recall is finished

**The lawyer checks:**

- The ACCC is told within 2 days of taking recall action, and any mandatory report for a death, serious injury or illness is made at the same time
- The consumer notice states the product, the hazard, what consumers should do now and the remedy, plainly and without downplaying the risk
- The remedy offered is consistent with the consumer guarantees and does not require consumers to give up their rights
- Distributors and retailers know who leads the recall and what each must do

## Authorities

- [ACCC Product Safety Australia, Recall an unsafe product (steps to conduct an effective recall; tell the ACCC within 2 days of taking recall action; recall notification and progress reports)](https://www.productsafety.gov.au/business/recall-an-unsafe-product)
- [ACCC Product Safety Australia, Make a mandatory report (mandatory report may be made as part of a recall notification)](https://www.productsafety.gov.au/business/make-a-mandatory-report)

## Full text and drafting notes

The full text and the drafting notes are not part of this public page. Signed-in firm accounts can read them at https://ailawframework.com/precedents/competition-and-consumer-law/voluntary-product-recall-plan-checklist and through the signed-in MCP connector https://ailawframework.com/mcp/firm.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*