---
title: "Periodic supervision minute for a client-facing AI tool"
url: "https://ailawframework.com/precedents/client-facing-and-access-to-justice-ai-tools/client-facing-tool-supervision-minute"
type: "precedent"
site: "AI Law Framework"
id: "a43-client-facing-tool-supervision-minute"
area_id: "A43"
kind: "memo"
ai_level: "red"
version: 1
task_ids: ["A43-A20260923-1", "A43-T1-R1", "A43-T1-R2"]
law_stated_as_at: "2026-10-22"
---

# Periodic supervision minute for a client-facing AI tool

> Minute in which the supervising lawyer records, for a set period, what the client-facing tool did, what the sample review and incidents showed, and whether it stays on, changes, or is switched off.

Canonical page: https://ailawframework.com/precedents/client-facing-and-access-to-justice-ai-tools/client-facing-tool-supervision-minute  
Law stated as at: 2026-10-22

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

- Kind: Memo. An internal or advice memo.
- Practice area: [Client-facing & access-to-justice AI tools](https://ailawframework.com/precedents/client-facing-and-access-to-justice-ai-tools.md)
- Jurisdictions: Australia, New South Wales, Victoria, Queensland, Western Australia
- AI level: Red. You write the text. The tool writes nothing into the document. Where permitted, it may check, clarify or collect data, and anything it checks or collects is verified.
- Law stated as at: 2026-10-22
- Status: Maintained. Checked on 2026-10-22 against the 4 authorities it cites, for 5 jurisdictions.

## When to use it

Complete on the firm's cycle (for example monthly while a tool is new, then quarterly) and after any incident that changed the scope. File it with the scope schedule and the sample reviews for that period.

## Used for these tasks

- [Build an escalation matrix for a client-facing tool](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/build-an-escalation-matrix-for-a-client-facing-tool.md)
- [Review a client-facing chatbot or intake script against the no-advice line](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-a-client-facing-chatbot-or-intake-script-against-the-no-advice-li.md)
- [Review public self-help content for accuracy and the advice line](https://ailawframework.com/obligations/client-facing-and-access-to-justice-ai-tools/review-public-self-help-content-for-accuracy-and-the-advice-line.md)

## How AI may be used

The supervising lawyer writes the conclusions in the minute; a tool may only add counts from the sample reviews and incident reports for that period.

**AI may:**

- Add counts from the signed sample reviews and incident reports: conversations, flags, incidents, topics paused.
- List the scope-schedule version numbers that were live during the period.

**AI must not:**

- Must not write the conclusion that the tool is safe, compliant, or fit to continue.
- Must not recommend that a topic be added.
- Must not be given raw transcripts for the purpose of drafting this minute.

**The lawyer checks:**

- The counts match the signed reviews and incident reports, not a dashboard the reviewer has not reconciled.
- Each open incident has an owner and a next step.
- The keep, change, or switch-off decision is in the supervising lawyer's words and is signed.

## Authorities

- [Law Society of NSW, Legal Practice Board of WA and Victorian Legal Services Board + Commissioner, Statement on the use of artificial intelligence in Australian legal practice (6 December 2024)](https://lsbc.vic.gov.au/news-updates/news/statement-use-artificial-intelligence-australian-legal-practice)
- [OAIC, Guidance on privacy and the use of commercially available AI products (October 2024)](https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies/guidance-on-privacy-and-the-use-of-commercially-available-ai-products)
- [OAIC guidance: due diligence on an AI product is not set and forget; review performance, training and monitoring through the product's life](https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies/guidance-on-privacy-and-the-use-of-commercially-available-ai-products)
- [Federal Court of Australia, Use of Generative Artificial Intelligence Practice Note (GPN-AI), 16 April 2026, paras 4.5 and 4.13 to 4.15](https://www.fedcourt.gov.au/law-and-practice/practice-documents/practice-notes/gpn-ai)

## Full text and drafting notes

The full text and the drafting notes are not part of this public page. Signed-in firm accounts can read them at https://ailawframework.com/precedents/client-facing-and-access-to-justice-ai-tools/client-facing-tool-supervision-minute and through the signed-in MCP connector https://ailawframework.com/mcp/firm.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*