---
title: "Record that a New South Wales victims file is dealt with by Victims Services"
url: "https://ailawframework.com/practice/victims-of-crime-support-and-compensation/work-out-which-body-still-holds-a-victims-file-after-the-scheme-changes/new-south-wales"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A62-VC20261023-5-NSW"
practice_area: "Victims of Crime Support & Compensation"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["NSW"]
last_reviewed: "2026-10-25"
---

# Record that a New South Wales victims file is dealt with by Victims Services

> From the file, record the date of the application, the body named on it, and whether it was withdrawn. Do not look for a handover date unless the documents themselves name an earlier tribunal.

Canonical page: https://ailawframework.com/practice/victims-of-crime-support-and-compensation/work-out-which-body-still-holds-a-victims-file-after-the-scheme-changes/new-south-wales  
Last reviewed: 2026-10-25

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Victims of Crime Support & Compensation](https://ailawframework.com/practice/victims-of-crime-support-and-compensation.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | From the file, record the date of the application, the body named on it, and whether it was withdrawn. Do not look for a handover date unless the documents themselves name an earlier tribunal. |
| What the lawyer must review | Do not use 18 November 2024 unless the documents name that date Record recognition payments on the opened pages as dealt with by Victims Services. Take a later challenge to a recognition payment, after internal review, to NCAT. Use a firm-controlled tool for health records. ASCR r 9, APP 11 and the Privacy Act 1988 (Cth) apply. |
| Written for | New South Wales |
| Applies to | [Work out which body still holds a victims file after the scheme changes hands](https://ailawframework.com/practice/victims-of-crime-support-and-compensation/work-out-which-body-still-holds-a-victims-file-after-the-scheme-changes.md) |

## Checking plan

**Verify against sources**

The lawyer confirms the file is a Victims Services application. The tool records the dates on the file.

- What the AI does: From the file, record the date of the application, the body named on it, and whether it was withdrawn. Do not look for a handover date unless the documents themselves name an earlier tribunal.
- What the lawyer does: Decide whether the file is a Victims Services application and what a withdrawal allows.
- Who reviews: Lawyer competent in this practice area
- Basis: Checked against the linked sources on 23 October 2026. Confirm the current instrument before reliance.

## Checks the lawyer makes

1. The opened Victims Support Scheme pages do not describe an earlier tribunal handing files to a new scheme.
2. Recognition payments and the other support on those pages are dealt with by Victims Services, in the Department of Communities and Justice.
3. Legal Aid NSW says an application can be withdrawn at any time before Victims Services decides, and that a new application for the same offence can be made later. That is not a handover between bodies.
4. A challenge to a recognition payment, after internal review, is to NCAT. It is not a transfer of the whole file.

## Notes

- Do not apply another scheme's withdrawal dates.
- The eligibility page linked from the recognition page was not opened. Do not add eligibility rules from it.
- Health records stay in a firm-controlled tool. ASCR r 9 and APP 11 apply, and a breach may be notifiable under the Privacy Act 1988 (Cth).

## Practical guide

Jurisdiction: New South Wales Victims Support Scheme, administered with Victims Services

**Deliverable**: A note of the application date and any withdrawal, with no handover date applied.

**Inputs**

- The application
- Any withdrawal
- The recognition-payment page

**Example**: Illustrative example: The application was withdrawn before a decision. The note records Legal Aid's statement that a new application for the same offence can be made later. It does not prepare that application.

**Stop and escalate when**

- The documents name a body the opened pages do not describe.
- The withdrawal date cannot be read.

Checked 2026-10-23.

## Sources

- [NSW Government: Recognition payment](https://www.nsw.gov.au/legal-and-justice/information-for-victims-of-crime/victims-support-scheme/recognition-payment) (checked 2026-10-23)
- [Legal Aid NSW: Victims Support Scheme](https://www.legalaid.nsw.gov.au/my-problem-is-about/victims-rights/victims-support-scheme) (checked 2026-10-23)

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*