---
title: "Record contact with a Queensland rehabilitation and return to work coordinator"
url: "https://ailawframework.com/practice/personal-injury-and-compensation/record-the-claim-manager-rehabilitation-provider-and-return-to-work-coor/queensland"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A21-IN20261023-19-QLD"
practice_area: "Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["QLD"]
last_reviewed: "2026-10-25"
---

# Record contact with a Queensland rehabilitation and return to work coordinator

> Record the coordinator's name and what was said. An appointment is required only if the employer meets the criteria in a regulation, the coordinator must be in Queensland and employed by the employer, and the functions…

Canonical page: https://ailawframework.com/practice/personal-injury-and-compensation/record-the-claim-manager-rehabilitation-provider-and-return-to-work-coor/queensland  
Last reviewed: 2026-10-25

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)](https://ailawframework.com/practice/personal-injury-and-compensation.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | Record the coordinator's name and what was said. An appointment is required only if the employer meets the criteria in a regulation, the coordinator must be in Queensland and employed by the employer, and the functions sit in a regulation that was not opened. Do not list functions. |
| What the lawyer must review | The lawyer decides whether section 226 applies to this employer. The note does not list the coordinator's functions. Check ASCR r 9, APP 11, and whether a breach is notifiable under the Privacy Act 1988 (Cth). |
| Written for | Queensland |
| Applies to | [Record the claim manager, rehabilitation provider and return to work coordinator contact](https://ailawframework.com/practice/personal-injury-and-compensation/record-the-claim-manager-rehabilitation-provider-and-return-to-work-coor.md) |

## Checking plan

**Verify against sources**

Section 226 is the appointment duty. Section 41 leaves functions to a regulation that was not opened.

- What the AI does: Record the coordinator's name and what was said. An appointment is required only if the employer meets the criteria in a regulation, the coordinator must be in Queensland and employed by the employer, and the functions sit in a regulation that was not opened. Do not list functions.
- What the lawyer does: The lawyer decides whether section 226 applies once the regulation is checked. The note does not list functions that were not opened. Check ASCR r 9, APP 11, and whether a breach is notifiable under the Privacy Act 1988 (Cth).
- Who reviews: Responsible lawyer with competence in the matter
- Basis: Checked against the linked sources on 23 October 2026. Confirm the current instrument before reliance.

## Checks the lawyer makes

1. No wages or headcount threshold is stated.
2. The six-month appointment period and the 50 penalty unit maximum are stated only as the section states them.
3. The civil-liability limit in section 226(6) is only for a coordinator employed under a contract of service, and only for an act or omission in giving effect to the employer's workplace rehabilitation policy and procedures. Section 226(7) attaches that liability to the employer.
4. Functions are not invented.

## Notes

- The regulation under sections 41 and 226 was not opened.
- Prescribed details to the insurer are the employer's duty. The note does not send them.

## Practical guide

Jurisdiction: Queensland. Contact with a rehabilitation and return to work coordinator.

**Deliverable**: A dated file note that does not state the coordinator's statutory functions.

**Inputs**

- The lawyer's note of the contact
- Whether the employer has named a coordinator
- The regulation, if the lawyer has it

**Example**: Illustrative example: A coordinator asked the client to attend a meeting. The note records the request. It does not say the employer had to appoint that person, because the regulation is not on the file.

**Stop and escalate when**

- The note lists statutory functions.
- The note states a worker-number threshold.

Checked 2026-10-23.

## Sources

- [Workers' Compensation and Rehabilitation Act 2003 (Qld) s 226](https://www.austlii.edu.au/cgi-bin/viewdoc/au/legis/qld/consol_act/wcara2003400/s226.html) (checked 2026-10-23)
- [Workers' Compensation and Rehabilitation Act 2003 (Qld) s 41](https://classic.austlii.edu.au/au/legis/qld/consol_act/wcara2003400/s41.html) (checked 2026-10-23)

## Forms and precedents for this task

| Form or precedent | Kind | AI level | Summary |
| --- | --- | --- | --- |
| [Letter to a scheme case manager](https://ailawframework.com/precedents/personal-injury-and-compensation/scheme-case-manager-introduction.md) | Letter | Yellow | Letter telling a scheme or insurer case manager that the firm acts, who to contact, and which authority is enclosed. It is not a claim form and not a WorkCover third-party file release. |

Signed-in accounts can read the full text of each one.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*