---
title: "Use the Queensland first-contact points with a First Nations client"
url: "https://ailawframework.com/practice/personal-injury-and-compensation/plan-a-culturally-safe-first-contact-with-a-first-nations-client/queensland"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A21-IN20261023-16-QLD"
practice_area: "Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["QLD"]
last_reviewed: "2026-10-25"
---

# Use the Queensland first-contact points with a First Nations client

> Turn the Legal Aid Queensland points the lawyer selects into questions for this client: identification as the client states it, an interpreter if necessary, plain English, a check of any yes, how messages can reach the…

Canonical page: https://ailawframework.com/practice/personal-injury-and-compensation/plan-a-culturally-safe-first-contact-with-a-first-nations-client/queensland  
Last reviewed: 2026-10-25

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)](https://ailawframework.com/practice/personal-injury-and-compensation.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | Turn the Legal Aid Queensland points the lawyer selects into questions for this client: identification as the client states it, an interpreter if necessary, plain English, a check of any yes, how messages can reach the client, whether family will attend, and any date the client cannot attend. Leave every answer blank until the client gives it. |
| What the lawyer must review | The lawyer chooses which points apply to this client. No custom is written down unless the client states it. Check ASCR r 9, APP 11, and whether a breach is notifiable under the Privacy Act 1988 (Cth). |
| Written for | Queensland |
| Applies to | [Plan a culturally safe first contact with a First Nations client](https://ailawframework.com/practice/personal-injury-and-compensation/plan-a-culturally-safe-first-contact-with-a-first-nations-client.md) |

## Checking plan

**Verify against sources**

The guidelines are prompts. The answers come from this client.

- What the AI does: Turn the Legal Aid Queensland points the lawyer selects into questions for this client: identification as the client states it, an interpreter if necessary, plain English, a check of any yes, how messages can reach the client, whether family will attend, and any date the client cannot attend. Leave every answer blank until the client gives it.
- What the lawyer does: The lawyer chooses which points apply to this client. No custom is written down unless the client states it. Check ASCR r 9, APP 11, and whether a breach is notifiable under the Privacy Act 1988 (Cth).
- Who reviews: Responsible lawyer with competence in the matter
- Basis: Checked against the linked sources on 23 October 2026. Confirm the current instrument before reliance.

## Checks the lawyer makes

1. Identification, language, and family attendance are blank until the client states them.
2. A direct yes is marked for the lawyer to check, because the guideline warns of gratuitous concurrence.
3. A date is recorded only if the client gives one. Sorry Business is not assumed.
4. The child-rearing Act named in the guideline is not described.

## Notes

- The guidelines are Legal Aid Queensland's. The lawyer decides how they apply on a private injury file.
- Photographs are not taken unless the lawyer has asked and the client has agreed.

## Practical guide

Jurisdiction: Queensland first contact with a First Nations client.

**Deliverable**: A blank question list the lawyer uses at the interview.

**Inputs**

- What the lawyer already knows from the client
- Whether an interpreter may be needed
- How the firm can reach the client

**Example**: Illustrative example: The client has not said who will attend. The plan leaves the support-person line blank and asks the lawyer to ask. It does not name a kinship role.

**Stop and escalate when**

- A field has been filled from a general description.
- The note says the client cannot attend court because of Sorry Business without the client saying so.

Checked 2026-10-23.

## Sources

- [Legal Aid Queensland: Lawyers working with First Nations clients](https://www.legalaid.qld.gov.au/About-us/Policies-and-procedures/Best-practice-guidelines/Lawyers-working-with-First-Nations-clients) (checked 2026-10-23)
- [OAIC: APP 11](https://www.oaic.gov.au/privacy/australian-privacy-principles/australian-privacy-principles-guidelines/chapter-11-app-11-security-of-personal-information) (checked 2026-10-23)

## Forms and precedents for this task

| Form or precedent | Kind | AI level | Summary |
| --- | --- | --- | --- |
| [First interview guide for a First Nations client](https://ailawframework.com/precedents/personal-injury-and-compensation/first-nations-interview-guide.md) | Checklist | Yellow | A lawyer's guide for a first interview with an Aboriginal or Torres Strait Islander client, using the New South Wales Law Society guide and Legal Aid Queensland's practice points.… |

Signed-in accounts can read the full text of each one.

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*