---
title: "Diary the Victorian clocks from the confirmed receipt date"
url: "https://ailawframework.com/practice/personal-injury-and-compensation/diary-the-response-times-that-start-when-a-motor-accident-notice-is-give/victoria"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A21-MV20261023-4-VIC"
practice_area: "Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["VIC"]
last_reviewed: "2026-10-25"
---

# Diary the Victorian clocks from the confirmed receipt date

> From the confirmed receipt date and the type of notice, diary the compensation-claim period separately from the serious-injury periods. Mark a gap where the receipt date or the required information is not confirmed.

Canonical page: https://ailawframework.com/practice/personal-injury-and-compensation/diary-the-response-times-that-start-when-a-motor-accident-notice-is-give/victoria  
Last reviewed: 2026-10-25

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)](https://ailawframework.com/practice/personal-injury-and-compensation.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | From the confirmed receipt date and the type of notice, diary the compensation-claim period separately from the serious-injury periods. Mark a gap where the receipt date or the required information is not confirmed. |
| What the lawyer must review | Confirm which clock applies before any date is diarised Do not mix the compensation-claim clock with the serious-injury clocks Mark a gap where receipt or the required information is unconfirmed |
| Written for | Victoria |
| Applies to | [Diary the response times that start when a motor-accident notice is given](https://ailawframework.com/practice/personal-injury-and-compensation/diary-the-response-times-that-start-when-a-motor-accident-notice-is-give.md) |

## Checking plan

**Verify against sources**

The claim policy uses 21 days. A serious-injury application on or after 30 March 2026 uses the Common Law Protocol 2026, and those periods do not start until the required information is received.

- What the AI does: From the confirmed receipt date and the type of notice, diary the compensation-claim period separately from the serious-injury periods. Mark a gap where the receipt date or the required information is not confirmed.
- What the lawyer does: The lawyer makes the legal assessment, checks the source material and authorises the output for its intended use.
- Who reviews: Lawyer competent in this practice area
- Basis: Checked against the linked sources on 23 October 2026. Confirm the current instrument before reliance.

## Checks the lawyer makes

1. For a compensation claim, diary 21 days for a decision to accept or deny, or a request for further information. Do not use that period for a serious-injury application.
2. Within 14 days of a serious-injury application the Commission acknowledges receipt. The chapter 6 periods do not start until all required information has been received.
3. Within 45 days of a genuine application the Commission provides a certificate, notice of an intended denial, contact to arrange a serious-injury conference, or a request for more information or an examination.
4. Within 21 days of an information request the lawyer confirms the information has been sought, provides an authority, or explains why the request is unnecessary. Once the lawyer says the request is fully answered, the protocol requires the Commission to act within 28 days of that notice or the examination report, whichever is later.

## Notes

- For an accident in the course of employment, the Commission advises within 28 days whether it accepts that the injuries arose from a transport accident. If that decision is not made within 90 days, the lawyer may use chapter 9 of the framework agreement. Chapter 6 does not start until the 28-day decision is communicated.
- Applications lodged before 30 March 2026 use the 2016 protocols. Do not diary the 2026 periods for those applications.

## Practical guide

Jurisdiction: Victoria. Transport Accident Commission claim decisions and the Common Law Protocol 2026.

**Deliverable**: A diary of response dates from the confirmed receipt date, with gaps marked.

**Inputs**

- Confirmed receipt date
- Type of application
- Whether the required information has been received
- Whether the accident was in the course of employment

**Example**: Illustrative example: A serious-injury form was received on a confirmed date, but the required medical attachments are still missing. The diary records the 14-day acknowledgement and leaves the 45-day period blank until that information is received.

**Stop and escalate when**

- The receipt date is not confirmed.
- A serious-injury period has been entered on a compensation claim.

Checked 2026-10-23.

## Sources

- [Transport Accident Commission: Common Law Protocol 2026](https://www.tac.vic.gov.au/providers/resources/tac-protocols-tabs/common-law-protocol) (checked 2026-10-23)
- [Transport Accident Commission: Making a claim for compensation](https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services/policies/other/making-a-claim-for-compensation) (checked 2026-10-23)

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*