---
title: "Review a Transport Accident Commission or WorkSafe decision for an automated step"
url: "https://ailawframework.com/practice/personal-injury-and-compensation/assess-claims-involving-insurer-ai-decision-tools/victoria"
type: "task_jurisdiction_version"
site: "AI Law Framework"
id: "A21-B8-3-VIC"
practice_area: "Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)"
tier: "yellow"
lawyer_review: "required"
jurisdictions: ["VIC"]
last_reviewed: "2026-10-25"
---

# Review a Transport Accident Commission or WorkSafe decision for an automated step

> Extract the decision, the date the client became aware of it, and any stated reasons, and list the Victorian review paths and their dates.…

Canonical page: https://ailawframework.com/practice/personal-injury-and-compensation/assess-claims-involving-insurer-ai-decision-tools/victoria  
Last reviewed: 2026-10-25

Site index for agents: https://ailawframework.com/llms.txt

## Key facts

| Fact | Value |
| --- | --- |
| Practice area | [Personal Injury & Compensation (workers compensation, CTP/TAC, medical negligence)](https://ailawframework.com/practice/personal-injury-and-compensation.md) |
| Human involvement | Yellow: Lawyer and AI draft together |
| How AI is used | Extract the decision, the date the client became aware of it, and any stated reasons, and list the Victorian review paths and their dates. Do not decide that an automated model was used, and do not write the review request. |
| What the lawyer must review | Do not treat a decision as automated unless the decision says so. Choose the TAC review path or Workplace Injury Commission conciliation. The tool lists dates. It does not write the review request. |
| Written for | Victoria |
| Applies to | [Assess claims involving insurer AI decision tools](https://ailawframework.com/practice/personal-injury-and-compensation/assess-claims-involving-insurer-ai-decision-tools.md) |

## Checking plan

**Verify against sources**

The lawyer chooses the Victorian review path. The tool does not infer an automated model or write the request.

- What the AI does: Extract the decision, the date the client became aware of it, and any stated reasons, and list the Victorian review paths and their dates. Do not decide that an automated model was used, and do not write the review request.
- What the lawyer does: Make the legal assessment, check the source material and authorise the output for its intended use.
- Who reviews: Lawyer competent in this practice area
- Basis: Checked against the linked sources on 23 October 2026. Confirm the current instrument before reliance.

## Checks the lawyer makes

1. Record the decision, the date of the decision, and the date the client became aware of it. An informal TAC review does not stop the 12 months from awareness.
2. For a TAC decision, list informal review (request within 12 months of awareness), a pre-issue review, and VCAT. VCAT is 12 months from awareness, or 3 months from notice of the pre-issue decision, whichever is last.
3. For a WorkSafe agent or self-insurer decision, record Workplace Injury Commission conciliation within 60 days, and that a late application can be considered if a reason is given.
4. Do not write the Request for an Informal Review, the dispute application, the VCAT application, or the Application for Conciliation.

## Notes

- No Victorian statute regulating an insurer's automated decision tool was opened. Do not invent one, and do not decide that a model was used unless the decision says so.
- The TAC policy, last updated 24 August 2026, cites Transport Accident Act 1986 section 77 for the VCAT time. That section was not opened. The lawyer confirms section 77. Represented clients whose lawyer is an LIV or ALA member may not issue at VCAT unless a pre-issue review is complete, unless both the client and the TAC consent in writing.
- TAC must commence a pre-issue review within 28 days of a standard and complete dispute application, by acknowledging it. If it does not, the policy treats the original decision as affirmed and the client may issue at VCAT.

## Practical guide

Jurisdiction: Victoria: review of a TAC decision, or conciliation of a WorkSafe agent or self-insurer decision

**Deliverable**: A dated list of the open review paths, with the awareness date and the last day on each path, for the lawyer to choose.

**Inputs**

- The decision and its date
- When the client became aware of it
- Whether a lawyer who is an LIV or ALA member is acting
- Any reasons already given

**Example**: Illustrative example: The client asks for an informal TAC review at month 11. The tool notes that the informal review does not stop the 12 months, and lists the VCAT date. The lawyer decides whether to protect that date.

**Stop and escalate when**

- The decision does not say whether a model was used, and someone proposes to allege that it was.
- The request itself would have to be written.

Checked 2026-10-23.

## Sources

- [TAC: Reviewing a TAC decision (updated 24 August 2026)](https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services/policies/other/reviewing-a-tac-decision) (checked 2026-10-23)
- [Workplace Injury Commission: Conciliation](https://www.wic.vic.gov.au/conciliation) (checked 2026-10-23)

*Practice guidance for planning and review. Confirm current primary sources and the requirements of the actual matter. This is general information, not legal advice.*